TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 1, 2024

"Outstanding customer support; prompt, helpful, and always resolves our issues efficiently!"

Belavere
India
2 months using the app
TYDAL replied August 2, 2024

Thank you for the kind words! We're thrilled to hear that our support team has been helpful and efficient. We're here for you anytime!
- Kevin & TYDAL Team

August 31, 2024

Excellent customer service

Tech Access
Jamaica
About 2 months using the app
TYDAL replied September 1, 2024

Thank you! We're thrilled to provide excellent customer service. We appreciate your feedback!
- Kevin & TYDAL Team

September 12, 2024

Amazing support from Jamie on the support team and amazing app! Highly recommend .

BrickBahn
Australia
3 days using the app
TYDAL replied September 13, 2024

Thank you for the amazing feedback and recommendation! We're thrilled you love both our app and support. 😊
- Kevin & TYDAL Team

September 30, 2024

I genuinely cannot believe the service I received. Sam is single handily carrying this company. My man deserves a Raise

Crafted
Australia
5 days using the app
TYDAL replied October 1, 2024

We're so glad to hear you had such a positive experience with our support team! Thanks for the fantastic feedback. 😊
- Kevin & TYDAL Team

October 22, 2024

Works just as you need it! Support is fantastic. For a free app I'm quite impressed!

DucPals
United States
About 13 hours using the app
TYDAL replied October 24, 2024

Thrilled to hear it works perfectly for you and that you're impressed with our support! Thanks for the fantastic review. Here to impress further! 🌟
- Kevin & TYDAL Team

July 15, 2024

Their customer service is really grat. and it is a good for shopify store.

Bayit
India
2 months using the app
TYDAL replied July 16, 2024

Thank you for the kind words about our customer service! We're thrilled to support your Shopify store and help you succeed.
- Kevin & TYDAL Team

October 20, 2024

The suppport is reallyyy good, thanks again Sam. He really did a great job helping me out with the CSV. files.

Liviara
Germany
About 13 hours using the app
TYDAL replied October 22, 2024

Super glad to hear you had a great experience with our support! Thanks for the shoutout, and we're here whenever you need more help with those CSVs! 🌟
- Kevin & TYDAL Team

August 11, 2024

The customer service is really good and they help very nicely

Redefined
United Kingdom
28 days using the app
TYDAL replied August 13, 2024

Thanks for your kind words! We're thrilled you had a great experience with our customer service. We're here to help anytime!
- Kevin & TYDAL Team

August 15, 2024

The app was easy to install and I got all lot of help from the support team member (Jamie).
Who was able to respond fast and answered all my questions and gave me some tips on my store.
She was polite and asked what I wanted first, which is great since it’s a bit sensitive subject
So far I have great experience.

Apparelhue
Sweden
About 2 hours using the app
TYDAL replied August 16, 2024

We're so happy to hear about your positive experience! Our support team is always ready to help and tailor advice to your needs. Thanks for sharing! 😊
- Kevin & TYDAL Team

September 5, 2024

I had an outstanding experience with Tydal, thanks to Adrian's exceptional assistance! From the moment I reached out, Adrian was attentive, knowledgeable, and genuinely invested in helping me find the perfect solution. He patiently answered all my questions, provided insightful recommendations, and went above and beyond to ensure I felt confident with my choice. It's rare to find such dedicated support these days, and Adrian's commitment to providing a top-notch customer experience truly stood out. Thank you, Tydal and Adrian, for making the process smooth, enjoyable, and stress-free. Highly recommend!

MQM
Chile
About 2 hours using the app
TYDAL replied September 8, 2024

We're thrilled to hear about your outstanding experience with Tydal and our support team! Thanks for the glowing review and recommendation. We're always here to help! 😊
- Kevin & TYDAL Team