TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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The customer support is amazing! I love how easy it is to use and can't wait to get reviews in! Thank you!
We are so pleased that you are happy with our customer support. Thank you so much for the 5-stars! If you need further help along the way, just let us know. Much appreciated, Kevin
Use este app e gostei bastante do suporte, me ajudou muit. espero que continue tendo um bom desempenho para minha loja e para diversas outras.
Estamos muito felizes que você esteja gostando de nossos serviços! 🙌 Seu elogio em sua avaliação de 5 estrelas é muito apreciado! Obrigado, Kevin
Arianne provided amazing customer service and made wonderful suggestions :)
So glad you enjoyed our support service! Our team is always here, ready to help and share ideas. Thanks for your feedback!
- Lea & Rivo Team
Amazing customer support, great app, great user experience, nice features we have multiplied customer email collection.
We're over the moon that we have exceeded your expectations. Thank you for your review, it truly made our day!
Much appreciated, Kevin
my chat with betty was great! she was nice- not a bot and handled my need quickly! I have not used the app yet and im customizing it now but if someone like betty is always around to help then i know it has to be good!
We're so happy to see that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! Thanks, Kevin
I used this app to help me increase customer engagement by adding reviews and the team was super helpful in assisting me!
Awesome! We truly appreciate you using our app and are grateful for your positive feedback and review! 🤩 If you need further help along the way, just let us know. We would be delighted to assist you! Thanks, Kevin
Just downloaded and installed the app, so not much to report yet on how well it works but the chat feature was quick and easy. Paul, who helped me via chat, was super quick and offered some helpful tips.
We're thrilled to hear that our app and support was quick and easy for you! 😊 We're so glad our team provided speedy assistance and helpful tips. We hope you have a fantastic experience using our app! 🙌🏼
- Lea & Rivo Team
We installed the app and uninstalled it again shortly afterwards for internal reasons. However, a problem arose during the uninstallation, which was solved competently and very quickly by Rivo support. That's how it should be, and we are happy to give it 5 stars!
We genuinely appreciate you choosing our app and are so glad that we were able to help you with your concern. If you ever have further questions or if we can help along the way, feel free to contact us anytime! Thanks, Kevin
The app appears super easy to use and user friendly but when you actually start using it, all that expectation fails to deliver. It is very buggy(or at least it felt to me), and as soon as you enable it, it adds the star rating widget and the write a review widget but you can't move them as they don't show up as editable blocks in your store editor. Which just makes me think how it is not actually compliant with 2.0 themes.
When you add them manually as new widgets, the forced ones are now gone and the new ones that you added are blank blocks that display nothing.
Also this app somehow prompted our previous Shopify Reviews App(which we had long since removed) to display its own ratings on the collections page. Now we have 1 set of ratings on the collections page and another completely different one on the product page. Nothing was going right with this. We are not Shopify Store experts but we have not had this much trouble setting up an app in the past.
I appreciate their team trying to help us and promptly responding even though we hadn't paid a dime for the app, but it just wasn't for us. It didn't appear as good looking as the screenshots showed too. Looked more like the default reviews app up until we had tested.
Very helpfull and kind support team.! I can only recommend for everyone