TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 17, 2024

Helped with everything I needed

Mermaids Treasure
United States
4 months using the app
TYDAL replied July 19, 2024

So glad we could help with everything you needed! Thanks for letting us know!
- Kevin & TYDAL Team

September 12, 2024

Sam from the support team did an amazing job helping me out with a few issues I had on my website when it came to reviews. Their kindness and support allowed me to carry on with my day without having to worry about future problems with reviews on my website. Definitely recommend!

Don's Dose
United States
18 minutes using the app
TYDAL replied September 13, 2024

Thrilled to hear our support team could help you smoothly resolve your issues! Thanks for recommending us and sharing your experience. 😊
- Kevin & TYDAL Team

September 28, 2024

I had a great time chatting with you too! The app is super user-friendly, and your support team, especially Jamie, was fantastic—very helpful and responsive. I really appreciate the quick and kind support. Keep up the awesome work!

GLOWIC STORE
Pakistan
31 minutes using the app
TYDAL replied September 30, 2024

We're so glad you enjoyed chatting with us and appreciate our app and support! Thanks for the kind words and encouragement! 😊
- Kevin & TYDAL Team

October 10, 2024

Amazing customer service. Sam was really kind and took time to support and explain to me the process. Nothing was too much trouble and being totally new to this it was so much appreciated how patient and clear the explanations were. Thanks so much!!

Maddie & Smudge
United Kingdom
34 minutes using the app
TYDAL replied October 14, 2024

Thank you for the wonderful review! We're glad to be of help, especially as you start this new journey. Always here for you! 😊
- Kevin & TYDAL Team

October 25, 2024

Just got the app, but the customer service already makes me eager to use it and has accommodated swiftly and in every I've needed thus far. Looking forward to using it more.

Majestic Gang Shop
United States
29 minutes using the app
TYDAL replied October 27, 2024

We're thrilled you're excited to use the app and that our customer service has been helpful. Looking forward to supporting you along the way! 😊
- Kevin & TYDAL Team

October 17, 2024

Jamie was huge help in getting the TYDAL App setup. I am looking forward to how this can drive more sales to my website. Thank You

WildSidePepper.com

Wild Side Pepper Company
United States
36 minutes using the app
TYDAL replied October 20, 2024

So glad we could help with your setup! Excited to see how TYDAL boosts your sales. Thanks for choosing us! 🚀
- Kevin & TYDAL Team

October 23, 2024

Quick customer service
Thanks, Sam, for the prompt response and helping me with the removal of the brand!

The Zen Store
India
2 days using the app
TYDAL replied October 24, 2024

You're welcome! Happy we could provide quick service and assist with your request. Thanks for the feedback! Here whenever you need us. 🌟
- Kevin & TYDAL Team

September 7, 2024

Thanks for quick service!

Satrangi Embroidery Studio
Finland
11 months using the app
TYDAL replied September 8, 2024

You're welcome! We're glad we could provide you with quick service. Thanks for your feedback! 😊
- Kevin & TYDAL Team

June 10, 2024

Thank you Sam!, your help was truly needed for beginner such as me, your knowledge and skills surely helped me get through all the problems!. great service provided, truly grateful.
And thank you very much Jamie!, for fixing all issues in less time, truly admirable, this is a great review app and i highly recommend it for everyone starting out.

Valsai
India
2 months using the app
TYDAL replied June 11, 2024

Delighted to assist! Thrilled you found our service helpful. We're here to support beginners like you every step of the way. Thanks for recommending us!
- Kevin & TYDAL Team

September 16, 2024

Got really quick help from Adrian, but the best thing about this app is: it's free!!! I highly recomend!!!

AlimentalBoost
Germany
About 2 hours using the app
TYDAL replied September 18, 2024

Thank you for the awesome review! We're happy you got quick help and love that our app is free. Thanks for the recommendation! 😊
- Kevin & TYDAL Team