Rivo Product Reviews App & UGC , 1,085 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 8, 2023

Therese was amazing! Strange to say the best support i've ever received was on a review app but was honestly just brilliant, so quick and helpful and even gave an amazing tip to improve my site!!

JordanDarbyPhotography
United Kingdom
Time spent using app: 39 minutes
Rivo replied January 8, 2023

We're so delighted that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

January 8, 2023

The app works as intended.
They have a really kind and patient support team, which helps with every problem.

Zeusspike
Germany
Time spent using app: 9 days
Rivo replied January 8, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best regards, Kevin

January 8, 2023

100% would recommend this company! Paul was super helpful and even sent a link to remove the "powered by Shopify" at the bottom of my website.

Peridot X
United States
Time spent using app: 32 minutes
Rivo replied January 8, 2023

Thank you so much for the positive review and for recommending us to the Shopify community! If you need further help along the way, please don't hesitate to let us know. Much appreciated, Kevin

January 7, 2023

I highly recommend this app! The customer service is excellent, very friendly and helpful. I had the delight of speaking to Paul, he was extremely helpful, patient and fast at responding. If you're looking for an excellent product review app that is completely free and has great customer service then look no further. I'm still getting to know the app but it is completely user friendly and I always know if I do have any questions the customer support team is always a live chat away. Rivo also do more apps so definitely be sure to check them out. I'm currently also using the EMAIL POP UPS | Opt‑In Popups app which is also free and I highly recommend.

Healeys Coffee
United Kingdom
Time spent using app: About 1 hour
Rivo replied January 8, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Best wishes, Kevin

January 7, 2023

I would definitely recommend the app mainly because of the customer service I've received from Paul which is one of your team members. The service is top tier and Paul is amazing. The responses were quick, and my experience was by no means frustrating. Paul mastered the product knowledge of the company and this I know by his offerings and his response. Thanks alot. Much appreciated!

Global Value Collections
United States
Time spent using app: About 2 months
Rivo replied January 8, 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for recommending us! 🌟 All the best, Kevin

January 7, 2023

Very fast, friendly and professional help from Jel. She was able to answer my questions and provide additional support, tips and solutions.

Eventwisecreations
United States
Time spent using app: 24 days
Rivo replied January 8, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

January 7, 2023

Super Star help. Friendly, quick and efficient.
Just getting to know the app, and absolutely loving it.
Thank you so much for all your help.

ChibiiChumbs
South Africa
Time spent using app: 30 minutes
Rivo replied January 8, 2023

Wonderful! We are always here to help and grateful for the 5-star review! 🎉 If there's anything else you need, just let us know. Thanks, Kevin

January 7, 2023

installed the app no problem's . the stuff where really helpful and quick at setting thing up for me very happy so far thank you

Esyclick
United Kingdom
Time spent using app: 28 minutes
Rivo replied January 8, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

Edited January 7, 2023

Definitely recommend; Have only just installed apps, though, however customer support rating definitely 5 star.

Mario Heart Art
Belgium
Time spent using app: 32 minutes
Rivo replied January 8, 2023

Thanks so much for the 5-stars and for recommending us to the Shopify community! 🙌 All the best, Kevin

January 7, 2023

Mica was amazing throughout the whole process of helping me. Even went beyond her duties to helpfully point out a few tweaks I could make on my store. 10/10 would recommend

U_AP
United States
Time spent using app: 19 minutes
Rivo replied January 8, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin