Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

May 8, 2024

Jamie responded lightning fast to my question, and even gave me extra advise and instructions on how to improve my website by adding a Favicon. Best customer service ever!

Suds N' Stuff
Australia
6 days using the app
TYDAL replied May 10, 2024

That's wonderful to hear! We're delighted we could assist you promptly and provide extra tips. Let us know if you need further help!
- Kevin & TYDAL Team

April 4, 2024

great customer service Jamie is Fabulous and very helpful! thank you

Visionary Barbers
United States
Over 1 year using the app
TYDAL replied April 8, 2024

Thank you! We're thrilled you had a fabulous experience. Your appreciation means the world to us!
- Kevin & TYDAL Team

Edited May 17, 2024

Great customer service and an awesome app! The support team is responsive and genuinely helpful, ensuring a smooth and pleasant experience. The app itself is user-friendly, packed with useful features, and performs flawlessly. Highly recommended!

Bread Fairy
Germany
12 days using the app
May 13, 2024

Had recently installed this app.Had a question and contact the sales team of Tydal. Sam , one of the team members responded quickly and helped me sort out my problem.Although I am still on the free plan an new their response was excellent. The app worked perfect in my store and would recommend it to anyone who need a no nonsense review app with good sales backup.
Pieter -Shopify shop owner

Working Art
South Africa
6 days using the app
TYDAL replied May 16, 2024

Thanks for sharing your experience! We're thrilled our team could assist you promptly. We're here to support you as you continue to use our app!
- Kevin & TYDAL Team

April 11, 2024

I had Sam help me out with a few issues. I would have to say he was amazing went above and beyond to fix all the issues I had. He is a legend thank you so much for all your help.

Bros In Beards
Australia
12 days using the app
TYDAL replied April 12, 2024

Thank you for sharing your experience! We're so pleased to hear our support team went above and beyond for you. Your kind words mean a lot to us! 😊
- Kevin & TYDAL Team

May 17, 2024

Fantastic service, they can't do enough for you. Well worth installing and using this app

It'sPersonalised
United Kingdom
About 2 months using the app
TYDAL replied May 20, 2024

We're thrilled that you're enjoying our service! Thanks for the recommendation. Let us know if you need anything else!
- Kevin & TYDAL Team

May 16, 2024

This app has helped a lot of store owners, they are a caring team, and the customer service is very good, not only the response speed, but also beautiful

Minimal Latex
China
7 days using the app
TYDAL replied May 17, 2024

Thanks for the kind words! We're dedicated to supporting store owners and providing top-notch service. Your feedback brightens our day! 🌟
- Kevin & TYDAL Team

May 2, 2024

Easy to install but especially the wonderful customer service and help that I received; Jaime was great with answering all of my questions in detail.

Eleanor Greetings
United States
9 days using the app
TYDAL replied May 6, 2024

We're delighted to assist! Thanks for choosing us. Our support team is always here to ensure a smooth experience for you.
- Kevin & TYDAL Team

April 12, 2024

Good and fast customer service, and a really nice app overall

Glanza
Netherlands
About 2 months using the app
TYDAL replied April 15, 2024

Thanks for the great review! We're glad you enjoyed our service and app.
- Kevin & TYDAL Team

March 20, 2024

Excellent customer support. Haven't had much time to actually use the app, but I don't anticipate encountering any problems. Highly recommend!

Essential Soapworks
Canada
About 1 month using the app
TYDAL replied March 25, 2024

Thanks so much! We're thrilled to hear about your positive experience with our support team. Enjoy the app, and we're here if you need us!
- Kevin & TYDAL Team