Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its role in business growth, trust-building, and sales increase. They value its user-friendly interface, customizability, and efficient performance. The automatic review requests and effective review management are highly praised. Merchants commend the responsive and helpful customer support, along with the live chat feature. The ease of integration and setup, as well as the additional tips provided by the support team, are also appreciated.

November 7, 2022

that's cool. He is amazing. It was a good and happy experience with you and thank you for all the advice. It made me very happy. Thank you

lock
Algeria
4 months using the app
TYDAL replied November 8, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

April 10, 2023

They are great with Helping you get things started. I love the friendly JEL she made me smile all the way through the process. THANK YOU!!

Princess Palace 1904
United States
4 months using the app
TYDAL replied April 10, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
All the best, Kevin

June 4, 2022

I use this help on my page. I have used it for a long time and I do not regret it. I always get a quick answer when I have questions. Customer service is the best you want. 10/10 Definitely

B&M Store
Estonia
4 months using the app
TYDAL replied June 6, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

July 17, 2022

Aplicación completa, gratuita y fácil de utilizar. Además, la atención al cliente es rápida y resolutiva

pacific.
Spain
4 months using the app
TYDAL replied July 18, 2022

¡Estamos muy contentos de que estés disfrutando de nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

December 20, 2022

Pete was super helpful with assisting me in setting up Rivo for my website. Great customer service and app.

Happy Face Coffee
United States
4 months using the app
TYDAL replied December 20, 2022

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin

February 21, 2023

I spoke with Pete this evening about removing the branding for me. Pete’s customer service was amazing, the process was smooth and quick!! He also gave me access for more customization for my widget and the ability to not have a cap on my email limits!! Pete was very knowledgeable and helpful! Prime employee for promotion!!
Thanks Pete

Keep'Em_Glossy_
United States
4 months using the app
TYDAL replied February 21, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

October 28, 2023

I am satisfied with the assistance I received from Jel, She worked quickly in assisting me and gave me some great pointers for my store.

ALL HERZ
United States
About 24 hours using the app
TYDAL replied October 31, 2023

Thank you for your feedback! We're delighted we could assist and offer valuable tips for your store. Here's to continued success! 🌟👍
- Kevin & Rivo Team

May 8, 2023

Paul was awesome! Took care of the branding and also gave me some freebies along the way! Awesome service!

VIII Out Of X
United States
4 months using the app
TYDAL replied May 9, 2023

Thank you so much for your kind words! Happy to hear that you had a great experience with our support team. We love going the extra mile for our customers and we hope to continue providing you with awesome service! - Lea, Rivo Support Manager

Edited January 23, 2023

I haven't used the App yet, but he customer service was top Notch. Thanks Arianna :)Also like the fact that you have editing options.

The Art Of Derma
South Africa
4 months using the app
TYDAL replied January 23, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Cheers, Kevin

January 19, 2023

I love this application! Thank you so much, and free stuffs too <3 <3 <3 <3

silverfoxartiststore
Hungary
4 months using the app
TYDAL replied January 19, 2023

We're so excited that you love our app! Your 5-star review is very much appreciated! 🙌 All the best, Kevin