Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its role in business growth, trust-building, and sales increase. They value its user-friendly interface, customizability, and efficient performance. The automatic review requests and effective review management are highly praised. Merchants commend the responsive and helpful customer support, along with the live chat feature. The ease of integration and setup, as well as the additional tips provided by the support team, are also appreciated.

May 15, 2023

excellent customer support and friendly communication.very good and nice work.
thank you so much Arianne.

PaleOK
Malta
4 months using the app
TYDAL replied May 16, 2023

Thank you for your kind words! Your satisfaction is our top priority and our team is always happy to help. We appreciate your business and look forward to working with you again in the future. - Lea, Rivo Support Manager

July 30, 2023

Really helpful and even provided information and suggestions to my store the top service. I would suggest this app to anyone.

TrendBasmin
United States
3 months using the app
TYDAL replied August 2, 2023

Thank you for the amazing review! We're thrilled that our app was helpful and that our team provided valuable information and suggestions for your store. We appreciate your recommendation, and we can't wait to assist you again in the future.
- Lea & Rivo Team

January 31, 2023

I had an awesome experience with Paul! He was so helpful and very nice, always answered my questions with a quick response. Paul sure made my day with all that he was able to offer my business! Thank you so much Rivo and Paul for all you have done for me and my shop!

Mango Tree
United States
4 months using the app
TYDAL replied January 31, 2023

We're so delighted to see that you had an awesome experience with us! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

April 6, 2023

Good app with potential. The support team is very active and very efficient. The use of the application is very simple for non-developers.

EarScape
France
4 months using the app
TYDAL replied April 6, 2023

We always strive to provide excellent customer service, and we're thrilled to know that we've met your expectations. We're constantly working to improve our app and add new features, so we appreciate your feedback about its potential. We hope to continue providing you with a great user experience, and we're always here to help if you have any questions or concerns.
All the best, Kevin

January 9, 2023

Loving this app so far. The customer service is great. Therese helped me so well and was super kind!!

My Scruffy Tails
Netherlands
4 months using the app
TYDAL replied January 9, 2023

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

November 30, 2022

HELLO JEL, I HOPE YOU SEE MY REVIEW HERE. I AM HEARTILY THANKFUL FOR ALL THE THINGS YOU SORTED OUT FOR ME. I APPRECIATE THAT. ONCE MORE THANK YOU SO MUCH. WISH YOU GOOD LUCK WITH EVERYTHING

fare & Clare
Italy
4 months using the app
TYDAL replied November 30, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 3, 2023

Great experience! Was quick to help and didn't take more than 5 minutes! Very pleased with this app and customer service.

Hickory Hollow Soaps
United States
3 months using the app
TYDAL replied July 6, 2023

So glad to hear you had an awesome experience with our app and our support team. Have fun exploring the app 🎉 Please let us know if there's anything we can help with!
- Lea & Rivo Team

October 24, 2023

Really love their service and the time they are willing to give. Mica in the chat support knows her job well. Thanks Rivo. you made my day

Zamour
India
1 day using the app
TYDAL replied October 31, 2023

Thank you for your kind words! We're thrilled we could assist you effectively. Your satisfaction is our top priority. Cheers to more great experiences with Rivo! 🌟👍
- Kevin & Rivo Team

January 15, 2023

After downloading this app I received help within a couple of minuets! Very happy!!! I wish I'd started using this app sooner. I've wasted money of apps that aren't as good.

Real Life Multiple Sclerosis
United States
4 months using the app
TYDAL replied January 16, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

July 23, 2023

Amazing with responding time and very helpful and resourceful, I will def tell others about this app. thanks again!

MZEL
United States
3 months using the app
TYDAL replied July 26, 2023

Thank you so much for your kind words and feedback! We're thrilled you had a great experience with our app. 👍 We really appreciate your recommendation! Let us know if you ever need anything. Happy to help!
- Lea & Rivo Team