TYDAL Reviews , 2,006 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

November 21, 2022

Abbie was absolutely amazing! She was efficient, fast, and really friendly.
I loved that she added her personality, to a usually boring interface, with the use of GIFS and emojis. Abbie, you're a rock star! Keep up the great work.
Side Note: Someone give her a raise.

CG Apothecary & Clothier
United States
11 months using the app
TYDAL replied November 21, 2022

We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 24, 2023

I honestly don't know much about the App yet, as I just signed up. I did get a chance to chat with Mica though, and they went above and beyond in helping me get set up. They authenticated my account, and noticed some unfinished parts of my store. They gave me solid advice, and links to fill in the gaps, and suggested products that might be useful to my store. Some of the best customer service I've had in a LONG time. Props Mica!

Revel Alliance
United States
11 months using the app
TYDAL replied February 24, 2023

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that we were able to provide such exceptional customer service and help you get set up with our app. We appreciate your feedback and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns - we're always here to help!
All the best, Kevin

March 11, 2023

Paul was awesome, very friendly answered all my questions, excited to use the app and potentially add the loyalty feature next

Doggy Daddy
United States
11 months using the app
TYDAL replied March 12, 2023

Your feedback is the fuel that keeps us going, so thank you for taking the time to share your positive experience. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin

November 18, 2022

The app is very easy to set up and use, the CS is great, Abbie was incredible fast and efficient, the best!

Amazon Silk
Canada
11 months using the app
TYDAL replied November 18, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

June 6, 2022

Trish was very helpful and was able to help me quickly. I am very excited to have my costume this app.

Themuffinstitch
United States
11 months using the app
TYDAL replied June 6, 2022

Thanks so much for using our app and the fantastic 5-star review! 🙌 All the best, Kevin

November 21, 2022

Excellent support and the app seems to have many features that are helpful to people starting buisnesses or developing one

Paws and Purr's
United Kingdom
11 months using the app
TYDAL replied November 21, 2022

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

July 22, 2022

The Best, i truly recommend them and the service you will be happy with the results if i had 1000 stars they will all be yours! thankyou for your great service.

PowerBlast Inc
United States
11 months using the app
TYDAL replied July 22, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for leaving positive feedback! 🍻 Cheers, Kevin

January 17, 2023

Very helpful! Good support and communication! Fast respond and helpful tips! I can recommend this app for all.

millster
Germany
11 months using the app
TYDAL replied January 17, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

December 14, 2022

Do you know what time it is?! and Abbie had all the time in the world to help me. She's the real star⭐️. Great customer service and swift response, couldn't ask for more .

Vamp Sneaker Cleaning
United Kingdom
11 months using the app
TYDAL replied December 14, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

October 28, 2022

Abbie helped me through the whole process and made my life so much easier!! thank you so much for your help and service

MEIS
Australia
11 months using the app
TYDAL replied October 31, 2022

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin