TYDAL Product Reviews App , 2,045 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its role in business growth, trust-building, and sales increase. They value its user-friendly interface, customizability, and efficient performance. The automatic review requests and effective review management are highly praised. Merchants commend the responsive and helpful customer support, along with the live chat feature. The ease of integration and setup, as well as the additional tips provided by the support team, are also appreciated.
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I recieved help from abbie to confirm my site. I wouldn't have expected that the conversation would be so helpful. I first thought i have to wait long for response but was within a minute of first typing. Great response speed. Will definetly recommend this app cause it also have great features and they all work.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Best regards, Kevin
I can only recommend to everyone... the support is very good and obligingly helpful!
I had Arianne as a helper at my side and she did her job great!
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin
very nice app and it was very helpful and the support of the app was amazing espically jel very nice and helpful person
Awesome! Thank you so much for the kind words and 5-star review! Cheers, Kevin
Thank you Jel!!!! I highly recommend Rivio because of this wonderful experience setting up Rivio. 10/10 for customer service, relevant features and an easy-to-use dashboard that is a blessing when you realize all their apps are in the same place! Don't waste your time searching for another app, you found what you were looking for.
You are amazing! 🙌 We truly appreciate you choosing our app and are so grateful for your positive feedback and review! If you need anything at all, just let us know. Our team here at Rivo will be delighted to assist you. 🎉 Cheers, Kevin
Excellent service, highly recommended! And Thanks to Abbie also giving me advices about my shop! awesome 5/5!
Thank you so much for taking the time to leave us a review! We're glad to hear you had an excellent experience with our support team. We appreciate your feedback and hope to assist you again soon! - Lea, Rivo Support Manager
I love the support team (Therese). She was absolute good in handling my queries and respond quickly. Love using the app to. It's simple and easy to understand.
So happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Abbie was sooo helpful! Super fast responses and went over and beyond to get me sorted. 100% will recommend.
A+ for the App and A++ for the customer service.
Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated.
Cheers, Kevin
Very kind and helpful staff. they did everything I asked for and more, "Jel" was an especially amazing help!
Thank you so much for sharing your experience with us! It's always our goal to go above and beyond for our customers! We appreciate your business and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager
JEL WAS REALLY REALLY HELPFUL AND RESOLVED MY ISSUE. ALSO GAVE ME SOME FEATURES FREE WHICH WAS PRETTY COOL.
We are delighted to hear that we were able to provide you with helpful and efficient support, as well as some additional features at no extra cost. If there's anything else we can do, please don't hesitate to let us know.
Cheers, Kevin
Great service and customer support. Really appreciated how quick and responsive they were to my request.
Thanks so much for taking the time to write this review! We always strive to make our customers feel valued and heard. Thanks for choosing Rivo, and we hope to work with you again in the future! - Lea, Rivo Support Manager