TYDAL Product Reviews App , 2,083 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration, efficient performance, and customizable features, including automatic review requests. It's recognized for effectively showcasing customer feedback, enhancing online presence and customer engagement. The customer support is praised for their responsiveness and proactive approach. Even with a free account, merchants find significant benefits, making it a cost-effective solution for small businesses.
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Very helpful and efficient.
Thank you for your time to leave a review! We strive to provide the best customer experience possible, and we are always here to help you further. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to our support team.
- Lea & Rivo Team
I have just started using the app and am still in the design and learning phase. I do love all the options and looking forward to using them. I have to say that the customer has been the ABSOLUTE BEST in comparison to the other apps I use. Lance, has helped me so much today and I really appreciate it! keep up the good work. thank you
Hey, Freshly Plum team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin
I would have to say that customer service is phenomenal, I've always gotten excellent help with getting things set up and making changes. I would say that the only thing that it is lacking is customization. I switched to Rivo because I have the rewards app and wanted to make earning reviews more streamlined, but I'm giving up a fully customizable app to do so. It's a very on/off app and doesn't have a lot of granular modifications as far as style and integration (limiting methods of review, customizing email, customer/product limiters, etc.). I would recommend this app, but you get very basic features, so if that's all you need, then it will fill your needs.
Thank you for taking the time to share your thoughts with us. We're thrilled to hear that you've had a phenomenal experience with our customer service and appreciate your feedback on our app's customization options.
While we aim to provide a streamlined and user-friendly app, we understand that some users may require more granular modifications. We're constantly working to improve our features and will definitely take your feedback into consideration as we continue to develop and enhance our platform.
Thank you for recommending Rivo, and please don't hesitate to reach out if you have any further suggestions or feedback.
Best regards, Kevin
Just installed, I like the concept and that its free. I just think the default size is rather big considering most product pages of stores are not that wide across the screen. Other than that, we shall see ow it goes!
Hi there!
Thank you so much for your feedback - our engineering team has customized it to fit more snug on your product page. Let us know what you think :)
Cheers,
James
Molto utile e veloce da usare ,inoltre è fornita da un' ottimo servizio di Custom Care . Per essere gratuita svolge le sue funzioni in maniera adeguata
La tua recensione significa il mondo per noi! 🙌 Se hai dei feedback che avrebbero reso la tua esperienza più straordinaria per farci ottenere una recensione a 5 stelle, non esitare a contattarci. Ciao, Kevin
The customer service is good and on point. I am about to learn how to use the app and request my first review but so far so good
Thanks for your feedback! We're glad to hear you're satisfied with our customer service. We're here to help you every step of the way to make sure you have the best experience possible! Let us know if there's anything we can do to make your experience even better. Cheers! - Lea, Rivo Support Manager
seems to be what i need for now, i have not been able to fully test the app so far but for now it looks just fine.
Thank you for sharing your thoughts! We're always striving to enhance the app and provide the best user experience possible. We're all ears and eager to help! ❤️
- Lea & Rivo Team
I use this app for customer to rate my service and also share my product just to showcase my store trustworthiness and competency. Its easy and user friendly
Hey Premium Hair Bar! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to let us know via chat and we would be happy to assist.
Much appreciated, Kevin
the customer care was so much good and insane . and review widgets are simple and easy i love it .
Thank you for sharing your review and feedback with us. We'd love to know how we can make your experience even better. Feel free to share your thoughts with us! - Lea, Rivo Support Manager
I am about to start using the app, Arianne from the customer service helped me with some initial set up. Extremely fast and friendly
Hey, La fabbrica del giocattolo team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin