Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, efficient performance, and customizable features, including automatic review requests. It's recognized for effectively showcasing customer feedback, enhancing online presence and customer engagement. The customer support is praised for their responsiveness and proactive approach. Even with a free account, merchants find significant benefits, making it a cost-effective solution for small businesses.

January 21, 2023

Very friendly support team. I'm excited to try the app out and see it in action. Thanks again for all of your help.

Sleepncurl
United States
16 minutes using the app
TYDAL replied January 22, 2023

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

January 17, 2023

Very helpful staff. I am glad I installed this app because their customer service is amazing. I'd highly recommend this app.

Zoee Crystals
Australia
16 minutes using the app
TYDAL replied January 17, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

April 14, 2023

abbie help me with everythong, so fast and gentle, im so happy with the costumer service , thank you so much.

MR Streetwear WRLD
United States
16 minutes using the app
TYDAL replied April 17, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊
Cheers, Kevin

October 27, 2022

Love Rivo Products! Had the pleasure of working with Abbie on getting the app setup to its potential. Absolutely fantastic service! Thank you so much Abbie for your help!

2BWell Kids
Canada
16 minutes using the app
TYDAL replied October 31, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

October 26, 2022

This app is the bomb! It was easy to set up and Abbie, from the support team was a star. She was so good, I thought it was AI! But Abbie is 100% human! I checked. She made the experience personal and even gave us some really good tips for our store! I look forward to doing more with this app. Thanks Abbie and Rivo <3

letsboop
South Africa
16 minutes using the app
TYDAL replied October 26, 2022

We're so thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

October 26, 2022

Abbie was super kind and helpful. I appreciate how quick and responsive she was. I loved working with Abbie.

Calmate
United States
16 minutes using the app
TYDAL replied October 27, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

December 11, 2022

Im new to the app but I had a question and my customer service rep Arianne was very helpful and nice. I definitely would recommend.

Behind Closed Doors Lingerie By Nikki
United States
16 minutes using the app
TYDAL replied December 12, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

November 24, 2022

Great customer service, Mica helped me through the widgets and simplified the process. Overall great experience.

TheFootballWorld
United Kingdom
15 minutes using the app
TYDAL replied November 24, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🌟 Cheers, Kevin

January 11, 2023

Mica was extremely helpful and provided more value and help that I have ever received from customer support live chat representative. I would recommend Rivo to any and everybody! 11/10 service

The (hue)man Collective
United States
15 minutes using the app
TYDAL replied January 11, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

December 13, 2022

My experience with the app has been overwhelmingly positive. I was impressed by the user-friendly interface and the wide range of products available for review. Amazing app and amazing support! Recommended! :)

Vero
United Kingdom
15 minutes using the app
TYDAL replied December 13, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin