Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, efficient performance, and customizable features, including automatic review requests. It's recognized for effectively showcasing customer feedback, enhancing online presence and customer engagement. The customer support is praised for their responsiveness and proactive approach. Even with a free account, merchants find significant benefits, making it a cost-effective solution for small businesses.

March 12, 2024

Jamie is awesome! She is professional and helpful. I wish everyone gets to experience working with her. She helped me with my issue, suggested a fix to my website, and was super kind the whole time.

Mortal Triumph
United States
About 2 months using the app
TYDAL replied March 14, 2024

Thrilled you found our service awesome and helpful! We're so glad we've made a positive impact. Thanks for your kind words! 😊
- Kevin & TYDAL Team

May 6, 2024

This is a cost-effective app that gives you access to buyer reviews and presents them perfectly, and it's free, free, free!
Jamie from the TYDAL support team was great, she patiently answered our questions and helped us out.

YestonStore
Hong Kong SAR
29 days using the app
TYDAL replied May 7, 2024

We're so glad you're loving the app and support! Happy to hear our team could help. Thanks for the great review!
- Kevin & TYDAL Team

February 22, 2024

Within 2 months, I have noticed a significance in conversion along with an increase in customer reviews. Thank you Arianne! It's been such a pleasure working with you. Your timely response and impactful knowledge informing our team of ways for improvements has helped tremendously.

Knoxie
United States
9 months using the app
TYDAL replied February 23, 2024

So glad to hear about your success and positive experience with us! Your feedback is much appreciated. Here's to more growth and improvements! 🌟
- Kevin & TYDAL Team

February 7, 2024

Customer support was amazing and so quick. Had an issue with importing reviews, was given clear instructions and troubleshooting options to make it work, and was successful. Arianne was amazing help and so fast to reply. 10/10!

Power By Naturals
United States
About 1 year using the app
March 30, 2024

I was looking for a good review app for my shopify store, one of my friend suggested Tydal.
I found it highly customizable, that too @ free plan.
Their support team is really fast, they provided a real time support for smooth integration with my e-com store. Special thanks to Sam from the support team.

Inari Shines
India
15 days using the app
TYDAL replied April 1, 2024

Thrilled to hear Tydal has been a perfect fit for your Shopify store! Big thanks for your kind words about our support.
- Kevin & TYDAL Team

April 4, 2024

Sam was a HUGE help. They went above and beyond to assist me and offered valuable information to enhance my understanding of marketing and virtually anything I needed to know to kickstart my journey on Shopify. They even provided me with a list of relevant links to explore, which was incredibly thoughtful. In my situation, such dedication is truly commendable, especially as I find myself pondering how to boost store traffic and establish my brand presence. Thanks TYDAL!

L337 Apparel by AnarchyGFX
United States
7 days using the app
TYDAL replied April 8, 2024

Wow, thanks for the amazing review! We're so glad we could help you kickstart your journey and support your growth. Here's to your success with TYDAL! 🚀
- Kevin & TYDAL Team

May 4, 2024

Great customer service. Easy integration and quick response.

Grander Eagle
India
Over 1 year using the app
TYDAL replied May 6, 2024

Thanks a bunch! We're delighted you found our customer service helpful and integration easy. Speedy responses are our priority!
- Kevin & TYDAL Team

February 19, 2024

The review app is really easy to set up and use, the customizations are very nice and the whole set up and design process took me 5 minutes.
I really appreciate their very responsive and helpful customer support as well. I highly recommend this app.

The Boozy Blonde
United States
3 months using the app
TYDAL replied February 21, 2024

Thrilled to hear setup was a breeze and you're loving the customizations! Your praise for our customer support means a lot. Thanks for recommending us! 😊
- Kevin & TYDAL Team

March 14, 2024

sam is just awesome ,
loved the way they helped

azrakhkurtis
India
Over 1 year using the app
TYDAL replied March 15, 2024

Thrilled you loved our customer service! We aim to be awesome just for you. Thanks for the kind words!
- Kevin & TYDAL Team

Edited May 9, 2024

For a free app, you can't ask for more!! The functions work perfectly, the reviews look pretty good (and full customizable) and the support team is exquisite (special shoutout to Jamie!)

Thanks, will use for a long time for sure :)

La Chanclería
Spain
23 days using the app
TYDAL replied April 19, 2024

Thank you for the glowing review! We're thrilled you're enjoying the app and our support. Looking forward to serving you for a long time! 😊
- Kevin & TYDAL Team