Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, efficient performance, and customizable features, including automatic review requests. It's recognized for effectively showcasing customer feedback, enhancing online presence and customer engagement. The customer support is praised for their responsiveness and proactive approach. Even with a free account, merchants find significant benefits, making it a cost-effective solution for small businesses.

March 24, 2024

Not been Able to use it properly yet, but I feel pretty comfortable to leave a 5star review for it thanks to SAM. He's been cute AF with me and helped with my request during sunday afternoon, so... Thanks Sam and all the customer service live chat team.

Tedreku
Italy
10 days using the app
TYDAL replied March 25, 2024

Wow, thanks for the 5-star review! Thrilled we made your experience so positive, even on a Sunday. Your comfort and satisfaction are our top priorities. Cheers to more great experiences ahead!
- Kevin & TYDAL Team

May 2, 2024

Easy to install but especially the wonderful customer service and help that I received; Jaime was great with answering all of my questions in detail.

Eleanor Greetings
United States
9 days using the app
TYDAL replied May 6, 2024

We're delighted to assist! Thanks for choosing us. Our support team is always here to ensure a smooth experience for you.
- Kevin & TYDAL Team

March 26, 2024

I like this app very much. The support system they provide is really good.
I give 5 star to this app.

Health & Cosmetics
India
28 days using the app
TYDAL replied March 27, 2024

Thanks for the 5 stars and the kind words about our support system! We're so glad you're enjoying the app. 😊
- Kevin & TYDAL Team

April 16, 2024

chatting with your support(sam) really wholesome and additional tips given were awesome

AMLIRA
India
13 days using the app
TYDAL replied April 18, 2024

Awesome! Thanks for sharing your experience, and we're glad our tips were helpful. See you next time!
- Kevin & TYDAL Team

May 6, 2024

TYDAL Product Reviews App has been a game-changer for my Shopify store. Its intuitive interface and customizable options made setup a breeze. But what truly impressed me was their exceptional customer service. When I had an issue, their support team was quick to respond and went above and beyond to resolve it. Since integrating TYDAL, I've seen a noticeable increase in customer engagement and trust. I highly recommend TYDAL to any Shopify merchant looking to enhance their online presence.

The Night Market
United States
About 22 hours using the app
TYDAL replied May 8, 2024

Thrilled to hear TYDAL has been a game-changer for your Shopify store! Thanks for recommending us. We're here to support your success every step of the way.
- Kevin & TYDAL Team

February 11, 2024

i would tell everyone to use this app...its great ...but most of all the customer service is on point ,thx paul ...like i said great app... but when you have the two things i mentioned ,your'e #1 RIVO A1 SERVICE

SHOPAHOLIKZ WAREHOUSE
Canada
24 days using the app
TYDAL replied February 13, 2024

Wow, thanks for the amazing shout-out! Thrilled you love the app and our service. We're proud to be your #1 choice! 🌟
- Kevin & Rivo Team

April 21, 2024

The overall user experiences are pretty straight forward, simple and not complicated at all. The customer services from Jamie was pretty pleasant and easy too!

Havan Clothing
Malaysia
2 days using the app
TYDAL replied April 23, 2024

Thanks for your kind words! We're thrilled you had a great experience with our service and found everything straightforward and pleasant. 😊
- Kevin & TYDAL Team

January 27, 2024

very professional staff. always help on time. 5 star from my side. paul helped me with my issue. very nice and helping. i recommend to everyone

NexFav
India
3 months using the app
TYDAL replied January 30, 2024

Thank you for the 5-star review and recommendation! We're thrilled we could assist you effectively. Your support means a lot to us!
- Kevin & Rivo Team

February 20, 2024

Enjoy this app, easy to use and great customer care from the team

Love Lani's Art
Ireland
12 months using the app
TYDAL replied February 21, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & TYDAL Team

March 6, 2024

Awesome customer service with Jamie, was willing to help me overcome all my issues. Highly recommend.

SoggyDoggyCo
Australia
About 2 months using the app
TYDAL replied March 7, 2024

Thrilled to hear our customer service was able to help with all your issues! Thanks for the high recommendation and awesome feedback! 🌟
- Kevin & TYDAL Team