Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and sales through features like automatic review requests and customization options. They find the interface user-friendly and integration with Shopify seamless. The app's customer support is commended for their swift and effective problem-solving. It's recommended for its ease of use and the value it brings to businesses.

March 18, 2023

fast customer service, amazing platform and customizable UI, and free plan - best free product reviews app by far

Ummah Blocks
United States
19 minutes using the app
TYDAL replied March 19, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin

November 17, 2022

I'm new to this app but looking forward to hear what the customers have to say. P.s the team or customer service is amazing Arianne was an amazing help and made this a no brainer for me!

thcandnfts
United States
19 minutes using the app
TYDAL replied November 17, 2022

Thanks for using our app and for the 5-Star review! 🌟If you have any questions or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

February 14, 2023

Very helpful support, works very well and its free !!!

FVCKJEWELS
Greece
19 minutes using the app
TYDAL replied February 14, 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

January 28, 2023

Paul was really great and super helpful with getting things set up on the Free plan! He made sure I had everything I needed to get my store review-ready.

Payt's Place
United States
19 minutes using the app
TYDAL replied January 30, 2023

Thanks so much for the 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Best regards, Kevin

November 17, 2022

Second store we have added this reviews app to and so far it seems really easy to use and the customer service is lovely. Thank you!

SpiralGFX 🇬🇧
United Kingdom
19 minutes using the app
TYDAL replied November 17, 2022

Awesome! We truly appreciate you using our app in your stores and are so grateful for your positive feedback and review! 🙌 Cheers, Kevin

January 17, 2023

Abbie was of amazing help! This company has amazing customer service, they are totally free, and it is very easy to start collecting reviews from customers. Don't hesitate to install it! :)

Mon Cherie Faith
United States
19 minutes using the app
TYDAL replied January 17, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 15, 2023

Awesome experience so far and the chat help is amazing. Hoping to upgrade for additional features. I will recommend!

Foamagic America
United States
19 minutes using the app
TYDAL replied March 15, 2023

We're so happy to see that you had an awesome experience! We're always striving to help you and your business succeed!
Best wishes, Kevin

January 28, 2023

Paul was super nice and very helpful. He addressed my requests very quickly and offered great tips that would help me in the future.

ETRN
United States
19 minutes using the app
TYDAL replied January 30, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

January 17, 2023

I had initially tried to use another review app and it was a nightmare trying to embed it on the back end of Shopify, Rivo was seamless, and Pete assisted me quickly with anything I asked.

Can't thank you enough for making this so easy for me.

Saint Capri
Australia
19 minutes using the app
TYDAL replied January 17, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

November 2, 2022

I have downloaded several products from Rivo and so far I am very pleased and would recommend them to all to help promote you store and customer engagement.

Urban She
United States
19 minutes using the app
TYDAL replied November 2, 2022

We are so happy that you are pleased with our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin