Rivyo Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.
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The customer support is amazing, had a request with assistance for code implementation and their support was spot on!
サポートが早く、とても助かりました。 星4にした理由は、レビュー依頼メールの種類をいくつか作れたらよかったのと、
顧客をカテゴリーに分けて、メール送りたくないリストの作成や、レビューをしていない先に追加のメールを送る自動設定などが出来たら良いですね。
Great and easy app. Very user friendly. The team is great and efficient when it comes to help needed.
The app has exactly what i wanted! The customer support was mindblowing. Jigs P. helped me setup the codes flawlessly. Thanks team!
Customer service is PHENOMENAL. They reply so fast and they're always helpful, even though I'm still on the free plan. They made adjustments to their display custom for me!
We are grateful to hear such kind words and to see that you are enjoying your experience with our app, Thank you very much for sharing great feedback with us!!!
For any queries, feel free to contact us at support@webcontrive.com, we are always happy to help you.
I thought I had installed the app (automatically) but not sure why/how but it wasn't completely done. I emailed customer support and despite it being a weekend, I got very prompt response and the issue was quickly resolved. The app is easy enough to use and I like how the templates can be easily customized. I look forward to receiving and showcasing many reviews on my store.
We are glad to see that you had a great experience with our service and app!!! Thank you very much for the great feedback. :)
For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.
The customer service is beyond awesome! We need more app company like this please. And this app do have so many features we can use.
server host is really sucks
always has no responsibility
i can't use it very smoothly
really disappointed.
We have upgraded the database query so you will not face this issue in the future. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.
Looking forward to hearing from you.
I contacted the support for some little problem and they response really quickly explain me everything and solving it.
The application is user friendly and easy to set, recommended!
[Jigs P ]Really good customer service, help me solve the problem quickly.
And always online. Great app and customer service
Thank you so much for the review, It’s our pleasure to provide the best possible service to our customers. :)
For any queries, feel free to contact us at hello@thimatic.com or via in-app chat, we are always happy to help you.