Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

August 19, 2022

Excellent service. The app appears to be functioning well. Communication with the company has also been top notch.

IDSCarCare
United States
7 days using the app
WebContrive replied August 25, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying our app features.

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

Edited December 15, 2018

Good app with free. Support pro. Thank team Thimatic. I hope team have app nice !!!!!!!!!! My shop TNC

CASA
Vietnam
7 days using the app
March 9, 2020

This app is very good for the design of the reviews. It still has some improvements to do like editing multiple users at a time, or multiple reviews at a time.

My Nyna
France
7 months using the app
Edited September 28, 2020

Does not work for me. Support is yet to respond to my query. Maybe i'll update my review if it works let's see Update: Support fixed all my issue promptly and it's working now.
4 stars (5 stars for support and 3 stars for app. It works well but it needs to be fixed so users can automatically install and not have to wait for support)

Bamboo-Lap-Desk
Canada
7 months using the app
WebContrive replied September 28, 2020

Thank you so much for updating the feedback. It means a lot to us. :) :) :)
If you need any further help or guidance, please do not hesitate to contact us.

Thank you.

December 20, 2019

Was quite satisfied for second round setup, first round was not a satisfactory one though so we gave Thimatic a 3-star review. But they worked hard to improve themselves to get a 5-star review so here you go.

香港御世家—馬來西亞站
Malaysia
7 days using the app
Edited August 19, 2021

Customer service efficiency is very fast. I am very satisfied. Can solve my problem right away. thanks

YouQDOLL
China
7 months using the app
May 12, 2022

I am using this application to manage our store's reviews. It is a great application and the customer service is very good. Highly recommended!

Amphore Living Foods
Australia
7 days using the app
WebContrive replied May 16, 2022

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.

For any queries, feel free to contact us through in-app chat or email us at hello@thimatic.com, we are always happy to help you.

September 27, 2021

Just had them set this up for me and dealing with them has been great. Just waiting on getting reviews now.

WoodWorld of Texas
United States
7 days using the app
April 25, 2022

I am using this app! Its really good for handle the review backend and import export reviews. Also VERY GOOD support staff to give quick solutions on any issues. Thank you!!!

Valhalla Vitality Shop
United States
7 days using the app
WebContrive replied April 25, 2022

We are incredibly grateful that you took the time to share your experience with our app and service, We are glad to see that our app fulfills your requirement. Thank you so much !!

Edited January 5, 2019

They do for you all things that are not optimized on your theme, and without waiting more than 2 days

Flamant Mode
France
7 days using the app