Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

March 22, 2019

nice app easy to use

Minosoo
Algeria
About 1 month using the app
WebContrive replied January 25, 2020

Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.

Edited May 12, 2020

I tried several different review app and this is the one, with all the features I need at low cost! The team are very helpful also. I give 5 stars because I can't give 6.

LolliPolish
Hong Kong SAR
1 day using the app
May 20, 2021

This app is great with a lot if different added functions. But what I really love is the customer service. Very helpful and really accommodating. So happy I found Rivyo!

Stoutandcake
United States
1 day using the app
July 15, 2019

Fantastic team, replies instantly. The app like they saw works flawlessly on a free theme and is installed in seconds. I look forward to use more of of Rivyo services!!

Torque Block
India
1 day using the app
Edited July 10, 2020

Fast support. Could use a faster way to edit multiple reviews at once though. But otherwise perfect.
UPDATE: I had a question about importing reviews and support said they would do it for me. They did it and messed up the entire formatting, different reviews were imported, the changes i spent hours making all undone and all I got was " we are very sorry ". They Took a long time to fix the formatting but i still have to go through all of them to make my changes once again. Not happy about wasting another day on it.

Katlish
Canada
About 1 month using the app
Edited February 11, 2019

Very good app for those who are looking for free shopify apps. Installation is though semi-automatic, requires manual incorporation of codes.

styluge
India
1 day using the app
August 9, 2023

I just wanted to express my sincere gratitude for the exceptional customer service experience I had with your team. Your prompt and assistance on the review display issue helped me resolve my issue quickly and efficiently.

I will definitely recommend your tool to anyone who is in need of a reliable and efficient REVIEW solution. Thank you once again for your outstanding service.

East Oak
United States
1 day using the app
WebContrive replied August 14, 2023

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

July 7, 2023

Very professional and fast service. I try to import some reviews and it cause falut, but with the technical team support, this problem has sloved quickly.

artkeyart
United States
1 day using the app
WebContrive replied July 12, 2023

Thank you very much for sharing the great feedback with us, It means a lot to us!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

June 4, 2019

Rivyo team is prompt to solve my problem! Thank you very much for the kind assistance! Love to use it

Diva Animal
United States
About 1 month using the app
WebContrive replied January 25, 2020

Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.

June 20, 2020

love the minimal design, very good features for a free plan would recommend it to anyone and give it a try.

Atibapa PH
Philippines
1 day using the app