Reviews (2,122)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from Amazon, customize review layouts, and display reviews on product and collection pages. They appreciate its user-friendly interface, affordable pricing, and features like customizable review forms, SEO rich snippets, and review moderation. The app's integration with Google Shopping is also praised. Many describe the customer support as quick and efficient in problem-solving.

December 10, 2018

I am completely missing what is so great about this app and I'm skeptical of all the 5 star reviews. The good- customer service is very quick to respond. The bad- no social media sharing, review emails are not automatically sent. So, I have to remember after so many days to manually send a customer a review email. I'm working on growing my store to 100-200 orders a month, no way am I going to remember to send review emails and then reminders after that. It may be a simple app but it's just that simple. It should work if you don't have many products or orders each month and so manually sending review emails may be possible. With all the other tasks that come with managing a store, I'm not about to add anything that cannot be automated. Very sad as I had high hopes for this app. i do have it installed for now until I figure out which review app I'll use next. Oh and you can only send 50 emails per month anyway. Good luck!

Forever Favors & Gifts
United States
7 days using the app
WebContrive replied March 1, 2019

Hi Sorry for the problem you faced. We are going to launch a new plan for it and in which we implemented an automatic review request email sent to the customer once their order fulfilled. And you can send it unlimited email there is no limitation in the new plan and also you can customize that email template too. Hope you will enjoy it. Thank you

November 5, 2020

highly recommend. :) Amazing app & Excellent customer service!!! They helped me quickly and efficiently. The support is unparalleled and the ability to import reviews is just genius.

YIANNA
United States
About 5 hours using the app
July 6, 2021

Easy to import reviews, great customer support and a very intuitive dashboard. It would be nice to import and directly translate reviews though.
Very reccommended!

Reishunger UK
Germany
About 5 hours using the app
January 11, 2023

This is a pretty good app. It allowed me to import amazon reviews to my shopify site. I had some confusion on code but customer service was helpful and set me up well.

Flood Buzz
United States
About 5 hours using the app
WebContrive replied January 16, 2023

Thank you!! We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

March 6, 2021

I had 1960 reviews from loox and supersds but no matter what even with support help it just imported 660

UrbanWearOutsiders
United Kingdom
6 days using the app
WebContrive replied March 9, 2021

Hey, We are really sorry for the problem you faced.

I checked that you get an email with the reason for failure and in that email, you also get those nonimported reviews.

So can you please forward us so we can help you reupload the remaining reviews asap?

Looking forward to hearing back from you.

Thanks and Regards,
Rivyo App Tea,

March 13, 2023

This app is really helpful for customers to get a quick review of our products. Thay also have a helpful & fast support team! Thanks, Jigs!

phrozenteststore1
Germany
About 4 hours using the app
WebContrive replied March 15, 2023

Thank you for the great review! We’re so happy you loved your experience with the app!!!

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

August 17, 2020

Great customer service! Very fast response and app looks great too! Thank you very much Jigs, you are brilliant!

Suntells
United States
About 4 hours using the app
September 15, 2021

Good app I love it. The support is helpful technically. thanks for the help, i appreciate your effort

Roslynne
Morocco
4 days using the app
April 9, 2020

Greet App and excellent service!I recommend 100%.5 Stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

djoksi
Austria
About 3 hours using the app
March 4, 2019

Can't edit reviews, can't upload photos. After contacting the support, the edit review button got removed. Don't waste your time on this app.

Teddith
United States
4 days using the app