Rivyo Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.
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Amazing app and excellent support! The import function is easy to use. We had some minor issues during import and our questions are promptly answered and solved by the support team in no time.
perfect service support,love it. I will recommend this app to my friends. really fit for small company.
アプリの使いやすさはもちろんですが、カスタマーサポートが素晴らしいです。
返信がとても早く、英語が話せない私にもわかるまで根気強くサポートしてくださいました。
国籍問わず、多くの方におすすめしたいアプリです。
そんな優しい言葉を共有してくれてありがとう！それは私たちのチームが一生懸命働き、最高のサービスを提供するように動機づけます。
ご不明な点がございましたら、support@webcontrive.comまたはアプリ内チャットでお気軽にお問い合わせください。いつでも喜んでお手伝いいたします。
The customer support solved my problems and asked me to write a good reviews. However, once I wrote the comment, the problem came out again... BUT THERE IS NO ONE TO REPLY ME ANYMORE....
We have fixed this issue that you had faced. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.
Looking forward to hearing from you.
The developer did an outstanding job in the installing fix, I'm beyond satisfied with the level of detail and customer service provided!
It's my first time dealing with an online platform, and the review app set it up so nicely. Thank you for responding so quickly. I hope many people use this app. Thank you.
Thank you for the great review! We’re so happy you loved your experience with the app!!!
Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.
Excellent customer service! Pretty quick response time and very helpful. Getting review apps to load on certain themes can be difficult and frustrating. When I contacted them they responded very quickly and helped us fix the issue. Thank you
Great Service! Helped me import the Amazon reviews to our shopify store, and show how Rivyo works. Thank you!
good work, completed my expactatives. it imports and allows you to make any review you want. i will recommend it
amazing customer service! Had an issue using it on gem pages and a customer service rep was so kind to be able to help