Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

November 28, 2023

This app is great for loyalty rewards. Though i'd like it better if I can create unique discount codes per condition per customer and send it via Shopify Email app or Flow.

Additionally, the "Free" plan indicated here is misleading. After the trial, you'll no longer be able to use the main functions unless you apply for the most basic plan which is for 19.99. Not ideal for starting business.

Timpla Pinas
Philippines
S Loyalty replied December 3, 2023

Thank you for your valuable feedback. We appreciate your suggestion regarding the ability to create unique discount codes per condition per customer and send them via Shopify Email app or Flow.

We're currently working on related features and would love to hear more about your experience. Our team will reach out to you shortly; if you're open to it, would you like to provide us with some of your suggestions? We're constantly working on enhancing our app's features, and your input will be incredibly helpful in shaping our app. Thank you again for your support!

April 10, 2015

Love this app, well worth the money. Quick install, fast customer service help and it simply works. Big boost in sales and customer satisfaction rate. Thanks guys!

MakersKit
United States
Over 1 year using the app
December 5, 2013

Very easy to install and have seen significant interest from customers to sign up for coupons. Great way to give incentives.

MonkieBirdie
United States
Over 1 year using the app
July 2, 2015

Been using S Loyalty for quite sometime now, Great app and support, Highly recommend.

Tirarin
Thailand
Over 1 year using the app
October 16, 2015

I tried another loyalty app prior S Loyalty. The differences were significant.

S Loyalty crushed them on all fronts. The integration and set up with the Shopify cart was amazingly simple. Their feature set is much more robust and clearly focuses on the consumer experience. It also provides us, the merchant, the ability to beautifully personalize the app. Lastly, their pricing plans is right on point.

Bottom line, great app. Easy set up. Fairly priced. Strongly recommend!

Barn Owl Primitives
United States
Over 1 year using the app
Edited July 22, 2020

Great app, fantastic communication, highly recommended guys!

They were very fast at emailing me back with things, and they created an awesome rewards popup template for my store with my logo and a custom back round. It looks amazing! Check it out on my store if you like, its www.vapebunkeruk.com

I can't recommend this app enough. Hugh thanks to the app developers!!

VapeBunkerUK
United Kingdom
Over 1 year using the app
S Loyalty replied March 16, 2020

Thank you for your love and support!

June 23, 2014

Just finished my trial and signed up to continue using the Loyalty Suite. I love that instead of searching for a bunch of different apps these have been packaged together. The set up is easy and customer service, so far has been very helpful and quick. Looking forward to seeing how these apps push our business to the next level.

Freedom Culture
United States
Over 1 year using the app
May 2, 2021

Love the app would love to be able to offer custom rewards to my customers Love how simple it was to set up

Blanks By Rhinestone Empire
Australia
Over 1 year using the app
September 13, 2020

A user-friendly and good app to use, looking forwards to seeing how my customer response to the reward program.

志成保健網購平台 NutriHub
Hong Kong SAR
Over 1 year using the app
November 1, 2013

Easy to use and great feature!. Have quite a few members signed up after we added this app.

The ONLY DRAWBACK is for their refer-a-friend feature, the system only allows us to give points to the referral as opposed to credits. We prefer to give cash credit, as it is much more attractive. However, when I email them, they respond right away and said they are looking to work on this feature as other people have also asked about this feature. Can't wait till they roll that out, then this app will be perfect!

POSH365INC
United States
About 1 year using the app