Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

June 28, 2024

No customer support, sent multiple requests and no response.

Eagles Wings Natural Health
United Kingdom
3 months using the app
S Loyalty replied July 1, 2024

To the Eagles Wings Natural Health team,

On behalf of our team, we're sincerely sorry for our response and for your experience with app support. If possible, we would be grateful for the opportunity to amend the situation and address all of your questions.

We will reach out to you via our support email. Should you continue to encounter issues with our support portal, you are also welcome to reach out to me directly via cadence@wavecommerce.hk .

Looking forward to assisting you!

Edited March 1, 2016

We use the app since months and are highly satisfied. Easy to use and the outstanding customer support is highly appreciated. Even our advanced demand of running the app on multiple shopify platforms was met, and customer support was very helpful with the implementation in this regard. Highly recommended provider and app!!

Iguanade
Spain
About 11 years using the app
April 20, 2014

Elegant integration performs neatly with our site. Thanks, SLoyalty.

Marble Kare Products
United States
Over 9 years using the app
Edited October 14, 2014

Clever app and quality customer service from the team! Recommended for all online businesses. Would be great to have more options for customisations too.

Wisteria
Singapore
About 8 years using the app
October 8, 2013

awesome app!!! SO EASY TO USE!! our customers seem to love it!!!!

Simplifi Fabric
Canada
Almost 8 years using the app
April 22, 2014

Great app! Customers are already exciting about it.

Fluffy Bottom Babies
Canada
About 7 years using the app
January 25, 2014

Easy enough to set up and use. Haven't seen any increase, but I am just starting out and don't necessarily have the traffic yet. Interested to see how it progresses over time. This plan was nice, as I offer an in-store rewards program, and now I can offer something similar to my web customers.

I actually hadn't looked recently at my program back-end and I DID get a couple FB likes and email sign ups! How exciting! I can only imagine that as my store grows, the benefits of this app will continue to show!

STATEMENT A Shop Estella Boutique
United States
Over 6 years using the app
April 21, 2014

Great app, had an immediate positive impact. Refer a friend has been a success too. Well recommended by us.

The Kewl Shop
Thailand
About 6 years using the app
August 6, 2013

We really wanted a loyalty programme for use on Shopify and after looking about we realised that S-Lotalty was the only way to go!

It works really well and there are promises of more features to come too.

Recommended!

GBS

theionage.com
United Kingdom
Almost 6 years using the app
March 12, 2014

Love the simplicity and easy of usage! Already got over 20 people to sign up for it in just a few days. And, this is based on just about 1000 visitors during that period. Much higher than our purchase conversion rate in general. The best feature though is the refer-a-friend email, twitter or facebook function! It's the Invisible Hand that motivates people to talk up and introduce your business/brand to their social circles! What's not to love!

iheartMAshoes
United States
Over 5 years using the app