Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

November 29, 2013

We do like this app over other options. We are working with support for a customized widget or other option and that is good that they are open to working with us to make that happen. However, the app can stall or take quite some time to load on the site and that creates a bit of an issue when the option for our rewards program is not available. So there is room to improve on the hosting.

My Hookah Store
United States
December 13, 2012

Just testing your program. If good will pay for it because I really need it.
But firstly after I tested the 30-days trail, is this program all by manual setting & give reward? Not automatically?

e.g. customer register get 1 point, and reach such 1point automatically get 10% off.
e.g.2 customer paid $100 automatically get 100 points.

Sounds no such setting after I played almost 1 afternoon. Right? Look forward any reply to me.

http://taikonaut-watch-band.myshopify.com/

Taikonaut watch band
May 25, 2013

disappointing. Why cant customers get points when the like or tweet something. Or invite friends to the site.

The design and integrating is a lot neater than punchtab, but its so frustrating but punchtab allows you to create you're own currency on site and there lots of ways people can gain points which keeps people on my site.

please PLEASE upgrade your app!! its got so much potential

www.gorjus.me
United Kingdom
November 28, 2023

This app is great for loyalty rewards. Though i'd like it better if I can create unique discount codes per condition per customer and send it via Shopify Email app or Flow.

Additionally, the "Free" plan indicated here is misleading. After the trial, you'll no longer be able to use the main functions unless you apply for the most basic plan which is for 19.99. Not ideal for starting business.

Timpla Pinas
Philippines
S Loyalty replied December 3, 2023

Thank you for your valuable feedback. We appreciate your suggestion regarding the ability to create unique discount codes per condition per customer and send them via Shopify Email app or Flow.

We're currently working on related features and would love to hear more about your experience. Our team will reach out to you shortly; if you're open to it, would you like to provide us with some of your suggestions? We're constantly working on enhancing our app's features, and your input will be incredibly helpful in shaping our app. Thank you again for your support!

September 28, 2015

So far, great app! Easy, efficient, and cool-looking!

Hows My Suit
Canada
July 29, 2024

Princess Lady Accessories
Hong Kong SAR
20 days using the app
S Loyalty replied July 31, 2024

Thank you for your review. We hope you continue to enjoy using our app!