Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

February 15, 2017

The service team is impeccable! They responded within a day, and also were very helpful in trying to understand from a retailer's standpoint. They also implemented some changes after my feedback, which only serves to make things simpler for my customers and I.

Vanda 4
Singapore
About 1 year using the app
September 9, 2015

Very satisfied with this app, has a lot of possibilities and is very user friendly.

The customer service is also very fast and helpful!

Fluffntuff
Belgium
About 1 year using the app
March 20, 2018

So easy and quick to set up thank you.

Bookworm Candles Crafts
United Kingdom
About 1 year using the app
March 7, 2014

The installation was straightforward and hassle-free. I like the loyalty widget and app for making the job of running a rewards program simple. The fan-builder and refer-a-friend app were not as useful for me as they didn't covert customers very well for me. This may be very specific to my store though, not a fault of the app itself. The downside to the app is the lack of customisation. The basic widgets colours do not work with my website and nor does it use neutral colours. I would really like to customise it, but the plan that allows such customisation is far too expensive. That's the reason for the four stars and not five.

Arnav & Co.
India
5 months using the app
June 1, 2020

So far so good. I am excited to see how this works. Set up has been pretty easy. And I know my customers will love this.

Kreative Treats, LLC
United States
About 1 year using the app
Edited May 8, 2015

To be honest we had some trouble activating our account. After many emails and telephone conversations with both S Loyalty and Shopify we were thankfully able to solve the problem. Our Account Manager Sara from S Loyalty was absolutely magnificent during the whole process and was even able to outshine Shopify's excellent support staff. Thank you Sara. We sincerely appreciate it.

Wonderful App and Excellent Customer Service :-)

Thanks S Loyalty!
The Juice Punk
Time Well Vaped
www.myjuicepunk.com

eCigarettes and Hand-Crafted Vapors

The Juice Punk
Canada
About 1 year using the app
August 13, 2015

Brilliant app - worked perfectly for us and our customers so far, and the support team are so great and quick to assist with any queries!

Beaumont O
United Kingdom
About 1 year using the app
September 18, 2015

Perfect loyalty program, easily set up. I can see a lot of new clients registering to the program and get welcome points and some of them already converted!

Support team is extra. I inadvertently remove the app from my shopify and while I though I've lost all my client points, they were able to reinstall everything as if nothing had happened, in a snap!

I highly recommend it.

Wemabodycare
South Africa
About 1 year using the app
February 21, 2015

Ive tried multiple loyalty programs, this one offers the greatest flexibility and the new theming options make this perfect for me! good job

Umbrella Testing Supplies
United States
5 months using the app
February 23, 2015

Needed to change my logo on the app, they did it very speedily, and ensured I had everything I need! The app is a blast to use, and they have great customer support - only thing I wish is that the Gold Features were cheaper (or gold was cheaper) but aside from that it's great using S Loyalty.

Veritas Clothing
United States
12 days using the app