Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

December 26, 2013

Great app! Easy installation…didn't need my web designer's help. Our customer's had a positive response. Many customers signed up within minutes of the installation. During the free trial we saw our Facebook fan numbers increase as well.

Farm 2 Kitchen Long Island
United States
Almost 3 years using the app
September 2, 2015

Great App. Really helps drive customer loyalty. The app pays for itself with the customers redeeming the points. It also makes your website look and feel professional! I definitely recommend using this program. We have around 8 stores on shopify and they all use SLoyalty

Its just like a reward program that major retailers have. The customers can earn points by making purchases or subscribing and use the points to purchase gifts.

5 Star Rating.

Also one of the most impressive aspect of this tool is their customer service. I feel there are a few loyalty programs on the shopify app store but this one take the cake because of their superior customer service and understanding.

Anfurniteshop Shopify Com
United States
3 months using the app
January 4, 2016

Incredible app and amazing support. This is my first written review on Shopify and I highly recommend S Loyalty. Thanks again!

Urban Edc Supply
United States
3 months using the app
September 29, 2017

Cannot fault the service, the team are always on hand to help out - the app works well and looks the business!
BUT WOW, it is SOO expensive.... considering moving due to high fees.

Chubbymealworms Us
United States
Almost 6 years using the app
April 4, 2014

The service increased quantity of customers quite a bit. Good way to compliment loyal customers, collect CRM data, spread out information about store. Must have tool for retailers. Customers report that loyalty program makes them more eager to shop in the store. Also nice to have a trial to check how service works for your particular site.
Thanks for the service

SNOKU
United States
3 months using the app
February 6, 2014

Great tool for increasing potential customers! Hoping to get some kind of email integration with MailChimp to connect the database in the future! It's great to see positive results from the app right away.

Would like to get some kind of embedding script of the loyalty points information to post on a custom page to have a link to entice people to join outside of the website.

Overall, seems to be a great app so far!

Fukitt Clothing
http://www.fukitt.com

Fukitt Clothing
United States
Almost 3 years using the app
May 4, 2022

Thanks for the wonderful support from Janette. Enrolled only to a free plan and assistance was prompt and information shared was useful. Give a try :)

VIIMART
Singapore
3 months using the app
April 5, 2017

prompt reply and very resourceful.

Idoflower
Singapore
Over 2 years using the app
June 5, 2018

love it easy to set up nice layout

Zuris Fashion Closet
United States
3 months using the app
June 3, 2016

Great loyalty program. We have seen an increase in customer sign ups and our conversion rate!

Thanks again.

Sashka Co
United States
3 months using the app