Reviews (135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and engagement by creating a sense of urgency during promotions. It features a user-friendly interface with customizable timers and urgency bars, ideal for events like Black Friday. The app is praised for its smooth performance and mobile responsiveness, ensuring seamless integration with online stores. The support team is also commended for their quick and efficient assistance.
Refine
-
By rating
I asked for help from support, waited two days and then they said they were closing my case because they didn't hear from me. I can't seem to get help. I am currently being overcharged and they don't seem to want to fix that, either.
Hi Xalara Wellness. We are here to help please contact us by email support@amai.com or via chat in the app. Shopify handle billing and it’s not possible to be overcharged, especially as you have only had the app 4 days and it’s a 14 day free trial, but if you contact us we’ll look into this and resolve it for you. Thank you
Disappointing experience – charges continue after uninstalling
I uninstalled the app a while ago, yet I’m still being charged for it with no valid reason. I’ve contacted customer support multiple times but received no helpful response or refund. Terrible service and complete lack of support. I strongly do not recommend it.
Giacomo
Love this app, it is great for driving urgency during promotions. The support team is very helpful too, and fast turnaround with communication/providing solutions!
Dated and the widgets are not responsive as one would expect. Ran into multiple issues that force you to use support such as pop up notifications did not show at all no matter how many changes I made to options and code. Secondly the tables for product countdown timer are not responsive and extremely oversized making it really bad on a site. Tried it for 1 hour and now deleting. Not worth it at all.
I can't stress enough how impressed we are with the support team at Urgency+. They have been incredibly helpful and responsive throughout our experience. The level of assistance they provide is unmatched, and it truly makes a difference in our business operations. Not only is their support top-notch, but the app itself is an absolute game-changer.
We have been using Urgency+ for as long as our business has existed, and we can confidently say that we can't imagine running our store without it. The sense of urgency it creates and the psychological impact on our customers is invaluable.
Thank you!
Nope. Worked well for a year when I was on a legacy shopify theme, but does not integrate properly with newer 2.0 themes in Shopify (currently using Dawn). Every time I launched a new bar, I ran into trouble and had to contact support. They could only fix IN the theme (on the backend) - it took 2-3 days to get a fix (by then our sale was over). Wash. Rinse Repeat for a few weeks. Time to move on - support is too slow to respond, I shouldn't need back-end support to launch every timer or widget anyway - it justn't isn't up to snuff if you're using a newer theme
The best timer an online store can have. Pus it's FREE!!! A MUST HAVE!
Thank you Charie for the great customer service !
This App perfectly fulfils what I need, the support is very friendly and very quick to answer! thanks!
Thank YOU for choosing us :)
Feel free to contact us anytime, we are always ready to assist!
Nice app. Clean looking with nice animation. Responsive support too.