Reviews (5,723)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

July 28, 2024

Pia had an extremely fast response and was able to help me fix my problem

Avoir
New Zealand
About 2 months using the app
Channelwill replied August 4, 2024

Thank you for your incredible 5-star review! We’re thrilled to learn that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.

Best regards,
Trustoo team❤️

October 24, 2024

excellent app and support

Zucchiini
United States
5 months using the app
Channelwill replied October 26, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.
Kind regards,
Trustoo team❤️

October 29, 2024

still working very well god knows about future

chumchum.
Pakistan
About 20 hours using the app
Channelwill replied October 31, 2024

Your review made our day! We’re so pleased you had a good time with us.
All the best,
Trustoo Team❤️

September 23, 2024

O melhor aplicativo de reviews da Shopify.

Loja Bee Fancy
Brazil
6 months using the app
Channelwill replied September 27, 2024

Estamos felizes em saber que você teve uma experiência fantástica. Obrigado pela ótima avaliação!
Tudo de bom,
Equipe Trustoo❤️

July 14, 2024

Works well.
Excellent support system. Would highly recommend it.

quoteart
India
About 1 year using the app
Channelwill replied July 17, 2024

Hi, quoteart

Thank you so much for your positive feedback! We're delighted to hear that our app works well for you and that you find our support system excellent. Your recommendation means a lot to us.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible.

Thanks again for your support!

Best regards,
Trustoo Team

July 7, 2024

Best App The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.

almataf
Pakistan
About 2 months using the app
Channelwill replied July 13, 2024

Hi, almataf!

Thank you so much for your detailed and positive review! We're thrilled to hear that you find our app to be the best and that it works well for your needs. It's great to know that you appreciate the customization options for colors, the ability to send follow-up emails to customers, and the control over how and which reviews are displayed.

We’re also glad that our customer service chat has been helpful when you had questions. Our team is always here to assist you and ensure you have the best experience possible with our app.

If you ever have any more questions or suggestions for further improvements, please don’t hesitate to reach out. We value your feedback and are committed to continuously enhancing our app to meet your needs.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

September 26, 2024

I came from a different review app and I regret not starting with Trustoo sooner. The team did an amazing job at helping me migrate and get the app setup exactly how i wanted. Thank you so much. Highly recommend!!!

HEALR
Australia
About 2 hours using the app
Channelwill replied October 1, 2024

Thank you so much for sharing your experience! We're absolutely thrilled to hear that you had such a positive transition to Trustoo, and that our team could help you migrate and set up the app just the way you wanted. It’s wonderful to know that we could make the process smooth for you, especially after coming from a different review app.

Your recommendation means a lot to us, and we’re so glad to have you on board. If you ever need anything else or have further suggestions, please don’t hesitate to reach out. We're always here to help and ensure your experience remains top-notch!

Edited September 30, 2024

十分便利、設定又友善的 APP,如果商品需要評論的可以使用這款,也具有多國語言功能,非常方便!

I am a user from Taiwan.
Trustoo.io is a very user-friendly app, easy to operate, with detailed instructions and support for multiple languages. There are no obstacles to using it.
When there are questions, the customer service responds quickly, which is really nice!
I look forward to the future development of store reviews (not just product reviews), as this will help more businesses!
I highly recommend Trustoo.io!

Taiwan Dog Years
Taiwan
3 months using the app
Channelwill replied July 13, 2024

您好,Taiwan Dog Years!

非常感謝您的正面評價!我們很高興聽到您認為我們的應用非常便利和設置友好。我們致力於提供多語言功能,以方便全球用戶使用。

如果您有任何進一步的問題或需要協助,請隨時與我們聯繫。我們將竭誠為您提供支持,確保您在使用我們的應用時有最佳的體驗。

再次感謝您的支持和寶貴意見!

祝好,
Trustoo 團隊

September 20, 2024

Estou gostando do app mas desses 20 reviews que fornece aceita apenas 6 na versão grátis mas esta ajudando.

Viva Mix Store
United States
About 1 month using the app
Channelwill replied September 22, 2024

¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo es profundamente apreciado.

Mis mejores deseos,
Equipo de confianza❤️

June 19, 2024

The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.

Utomic
United States
Almost 2 years using the app
Channelwill replied June 23, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.

Kind regards,
Trustoo team❤️