Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

June 19, 2024

The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.

Utomic
United States
Almost 2 years using the app
Channelwill replied June 23, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.

Kind regards,
Trustoo team❤️

September 18, 2024

Very friendly support, solved all my problems, I recommend

ASANTAP STORE
Azerbaijan
17 days using the app
Channelwill replied September 20, 2024

Thank you so much for your wonderful review! We’re thrilled to hear that our support team was able to resolve all your problems and that you found them friendly. We always aim to offer a positive and helpful experience, so your feedback means the world to us. Don’t hesitate to reach out if you ever need further assistance—we’re always here for you!

August 21, 2024

Excellent service.
They resolved my problem super quickly.

My Store
Brazil
22 days using the app
Channelwill replied August 23, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️

July 23, 2024

I'd like to change my previous review. The support team was able to fix my issue. I had to come online at midnight to get a live person but it was worth it and they were really good about it. The app needed some custom HTML that I don't know but that they were willing to implement for me

MrKirshy
Canada
3 months using the app
Channelwill replied July 26, 2024

Thank you, thank you, thank you for your leaving us a review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

July 9, 2024

Nice app easy to use and has a very good support team, it quick reply and resolved my all issues even the issue end of the developer of this app is being resolved in a few hours.

Fummaa™
Australia
4 months using the app
Channelwill replied July 13, 2024

Hi, Fummaa™!

Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that you had a very good experience with our support team. It's great to know that we were able to quickly reply and resolve all your issues, including those escalated to our developers, within a few hours.

Providing excellent support and ensuring our app meets your needs are our top priorities. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you continue to have a seamless experience with our app.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

November 8, 2024

Helped me with my problem and was really quick to reply

FragranceFantasy
United Kingdom
1 day using the app
Channelwill replied November 10, 2024

We deeply appreciate your 5-star review! It’s wonderful to know that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.
Best regards,
Trustoo team❤️

November 7, 2024

helpful support team, 5+ stars

KawaiiComforts
Czechia
20 days using the app
Channelwill replied November 10, 2024

Thank you for your incredible 5-star review! We’re thrilled to learn that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.
Best regards,
Trustoo team❤️

August 3, 2024

fast response, app working well perfectly with a good option for import review from aliexpress

Santé Quotidien
Thailand
30 days using the app
November 7, 2024

Je suis vraiment satisfait de cette application ! J’ai rencontré un problème et j’ai contacté leur équipe de support. Ils ont été très à l’écoute, ont pris en charge ma demande et ont résolu le souci quasi immédiatement. Leur efficacité et leur disponibilité m’ont impressionné. Un grand merci pour leur service client de qualité !

Luscera
France
About 2 months using the app
Channelwill replied November 10, 2024

Merci infiniment pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien est profondément apprécié.
Tous mes vœux,
L'équipe Trustoo❤️

September 28, 2024

Super service! they help you immediately and give clear information. Best review app on shopify!

Wearonic
Belgium
About 4 hours using the app
Channelwill replied October 1, 2024

Thank you so much for your fantastic feedback! I'm thrilled to hear that you had a great experience with our service and that our team was able to assist you promptly with clear information. We strive to provide the best support possible, and it’s wonderful to know you think of us as the best review app on Shopify!

If you have any further suggestions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure your experience remains exceptional!