Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

September 26, 2024

Great customer service, fast replies and great app

Mixtio Venuste
United States
20 days using the app
Channelwill replied October 1, 2024

Thank you so much for your kind words! I'm thrilled to hear that you’re happy with our customer service, fast response times, and that you find the app great. We put a lot of effort into making sure our users get quick and efficient support, along with a smooth app experience.

If there’s ever anything more we can do to enhance your experience or if you have any suggestions, don’t hesitate to let us know. We’re always here to keep things running perfectly for you!

October 26, 2024

me encanta! es super entretenido usarla y a mis clientes les da confianza ver reseñas

Peru Compra
Peru
6 months using the app
Channelwill replied October 31, 2024

¡Gracias por tu reseña positiva! Nos complace saber que tuviste una gran experiencia.
Un saludo,
El equipo de Trustoo❤️

August 21, 2024

very good customer service

Satchy
Türkiye
7 months using the app
Channelwill replied August 23, 2024

Your 5-star review is music to our ears! Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

July 11, 2024

They helped me migrate my reviews and very responsive during the setup process. Months later I had a question and also go the same quick friendly response to solve my issue.

Freaky Ferments
United States
About 2 months using the app
Channelwill replied July 13, 2024

Hi, Freaky Ferments!

Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our support team during the migration of your reviews and that we were responsive and helpful throughout the setup process. Providing excellent service is our priority, and we're glad we could assist you effectively.

It's great to know that even months later, when you had another question, you received the same quick and friendly response to resolve your issue. Your satisfaction and smooth experience with our app are very important to us.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help ensure you continue to have a seamless experience with our app.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

Edited August 13, 2024

Very good support! I really feel they know how to make business! Very helpful and professional! Thanks!

Ostuklikk
Estonia
4 days using the app
Channelwill replied August 11, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️

September 14, 2024

Very nice support :)

Japan at Home
France
3 months using the app
Channelwill replied September 15, 2024

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.
Best wishes,
Trustoo team❤️

September 15, 2024

My experience with Trustoo was quite good. Its very convenient to use with great features and quick customer service. Would recommend.

Miniml Mess
India
About 3 hours using the app
Channelwill replied September 20, 2024

We’re so glad to hear that your experience with Trustoo has been positive! It’s great to know that you find the app convenient and that our customer service met your expectations. We love hearing that you would recommend us—it means a lot to our team. We’ll continue to work hard to make sure you always have the support and features you need. Don’t hesitate to reach out if there’s anything more we can do for you!

August 16, 2024

we love this app and features and customer support

Yáshicá
India
2 months using the app
July 1, 2024

I am learning more about the app thanks for the helpful support team.

I would like to see more features to import reviews by other means as well.

Choice Culture
Australia
7 months using the app
Channelwill replied July 4, 2024

Hi, Choice Culture!

Thank you for your review and your kind words about our support team. We're glad to hear that you are learning more about the app and finding our support helpful.

We appreciate your feedback regarding the import of reviews by other means. Expanding the ways in which you can import reviews is a valuable suggestion, and we are always looking for ways to improve our app to better meet the needs of our users.

If you have any specific ideas or requirements for this feature, please let us know. Your input is invaluable as we continue to enhance our app.

Thanks again for your support and feedback. We're here to assist you with any further questions or needs you may have.

Best regards,
Trustoo Team

August 29, 2024

muito booom!! atendimento rapido e eficiente

Rainha Nativa
Brazil
Over 1 year using the app
Channelwill replied September 1, 2024

Muito obrigado pela sua excelente avaliação de 5 estrelas! É uma delícia saber que nosso aplicativo e serviços não apenas atendem, mas superam suas expectativas. Seu endosso significa tudo para nós.
Atenciosamente, equipe Trustoo ❤️