Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (5,330)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting trust and credibility through customer reviews, noting its seamless, no-code integration and user-friendly setup. They appreciate the free plan which offers unlimited product reviews and the ability to import reviews from platforms like Amazon. Customization options are also a highlight, allowing for consistent branding throughout the store. The app's performance is described as flawless and cost-effective, with exceptional, responsive customer support that can handle theme code edits and is multilingual, enhancing accessibility for a diverse merchant base.

June 14, 2024

Jensen, you provided excellent support, fast and decisive!

Clic Compra Col
Brazil
2 months using the app
Channelwill replied June 16, 2024

We’re so grateful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support means the world to us.

All the best,
Trustoo team❤️

July 15, 2024

Support has been quick and very helpful. Thanks Shan!

Valhalla Audio
New Zealand
4 days using the app
Channelwill replied July 17, 2024

Hi, Valhalla Audio

Thank you for your feedback! We're delighted to hear that our support team, especially Shan, was quick and very helpful in assisting you. We strive to provide excellent service and ensure that our customers receive the assistance they need promptly.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

Thanks again for your kind words and support!

Best regards,
Trustoo Team

July 19, 2024

very professional responsive and helpful team

IN RIGHT SHOP
Pakistan
About 2 months using the app
Channelwill replied July 24, 2024

Thank you from the bottom of our hearts for your exceptional 5-star review! It's fantastic to learn that our app and services are not just meeting but exceeding your expectations. Your confidence in us drives us forward.
Sincerely,
Trustoo team ❤️

September 4, 2024

O Trustoo é muito bom. O suporte, sempre que precisei fio bastante eficiente nas minhas demandas.

g2 Express
Colombia
15 days using the app
August 19, 2024

Excellent service!

The Best Loja
Brazil
2 months using the app
September 3, 2024

good customer service

Coconut Mood Club
Switzerland
About 1 month using the app
Channelwill replied September 5, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

May 13, 2024

I was lost with the new update on the platform, but I finally got support from Jensen's Trustoo team, and now everything is clear. Thank you!

Ete Vogue
France
About 1 month using the app
Channelwill replied May 17, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

May 26, 2024

Great support. But im very disappointed that this app cannot sync reviews with shop app. Thats a very bug turn off for shopify because Shop app is one of the biggest marketplace for shopify users. Hopeful this will be fixed asap

Meeky Cart Discounts
United Kingdom
About 2 months using the app
Channelwill replied May 27, 2024

Hi, Meeky Cart Discounts!

Thank you for taking the time to leave us your feedback. We sincerely appreciate your kind words about our support team, and we're glad to hear that they have been helpful.

However, we are genuinely sorry to learn about your disappointment with the current lack of synchronization between our app and the Shop app. We understand how crucial this feature is, especially considering the significance of the Shop app in the Shopify marketplace. Your concerns are completely valid, and we apologize for any inconvenience this has caused you.

Please know that we take your feedback very seriously. Our development team is already aware of this limitation and is actively working on finding a solution to integrate our app with the Shop app. While we cannot provide an exact timeline at this moment, please rest assured that we are prioritizing this enhancement and aim to roll out this feature as soon as possible.

In the meantime, if there are any other features or improvements you would like to see, we would love to hear from you. Your suggestions are invaluable to us and help us in our mission to provide the best possible experience for our users. Our goal is to address this issue and ensure that our app fully meets your expectations, ultimately earning your 5-star rating.

Thank you for your understanding and patience. We are here to support you, so please don’t hesitate to reach out with any further questions or concerns.

Best regards,
Trustoo Team

August 11, 2024

El servicio es excelente, me encanto la confianza que generan!

Nouvelle
Colombia
About 2 months using the app
Channelwill replied August 20, 2024

¡Muchas gracias por tu excelente reseña de cinco estrellas! Es un placer saber que nuestra aplicación y nuestros servicios no solo cumplen sino que superan sus expectativas. Su respaldo significa todo para nosotros.
Atentamente,
Equipo de confianza ❤️

September 18, 2024

Fast customer support! very easy to use

Ivory
United States
2 days using the app
Channelwill replied September 20, 2024

Thank you so much for your positive feedback! We’re delighted that you find the app easy to use and that our customer support has been fast and efficient. Your satisfaction is our priority, and we’re here to ensure that you continue to have a smooth experience. If you ever need anything more, feel free to reach out!