Reviews (4,675)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from various sources, aiding in building customer trust. It offers customization to match store design and efficiently handles large volumes of reviews. Its free plan includes unlimited product reviews, a feature highly valued by merchants. The customer support is praised for its promptness and dedication, making it a recommended tool for enhancing customer trust and boosting sales.

October 30, 2023

Excellent and fast service!

Girassolhome
Brazil
About 1 month using the app
Channelwill replied November 2, 2023

Hello,

Thank you for your kind words! We're delighted to hear that you found our service excellent and fast. Providing prompt and efficient assistance is our priority, and we're glad to know that our efforts have made a positive impact. If you ever have more feedback or if there's anything specific you'd like to discuss, please don't hesitate to reach out. We're here to assist you in any way we can.

Warm regards,
Trustoo Team

May 29, 2022

Ich bin total zufrieden mit dieser App. Sie ist einfach gehalten und man muss keine Technischen Computer Kenntnisse haben um mit der App arbeiten zu können! Womit ich super zufrieden bin ist der Kundenservice, ob auf Deutsch oder Englisch. Es kommt immer sofort jemand in den Chat und helfen einem sofort und nehmen sich die Zeit dafür, total freundlich !

LindaDiscount.com
Germany
6 months using the app
August 15, 2023

It was my first time using Trustoo, and I made a mistake. Jensen was super friendly and very helpful.

Chavikin
United States
5 months using the app
Channelwill replied August 17, 2023

Hello Chavikin,

Mistakes happen to all of us, and I'm glad Jensen was able to assist you with a friendly and helpful attitude. Your first experience with Trustoo mattered to us, and I'm pleased we could make it a positive one. If you ever need anything else, feel free to reach out!

Warm regards,
Team Trustoo

August 28, 2022

Excelente soporte me ayudaron en todo lo que necesite! 100% recomendado! deje varias preguntas abiertas y me contestaron a la brevedad solucionando el problema , además de ayudar con temas de configuración

The Coffeefy
Chile
6 months using the app
Channelwill replied August 29, 2022

¡Muchas gracias por su informe positivo! Si necesita ayuda en el camino, háganoslo saber. Estamos encantados de prestar nuestras manos. Todo lo mejor, Nona

November 16, 2023

Excelente

ShopToniNedi
Brazil
13 days using the app
Channelwill replied November 17, 2023

Olá ShopToniNedi,

Agradecemos pelo seu feedback positivo! Ficamos contentes em saber que você considera nosso serviço excelente. Se tiver mais perguntas ou precisar de assistência adicional, não hesite em nos contatar. Estamos aqui para ajudar.

Atenciosamente,
Trustoo Team

May 31, 2022

Hello, It's nice a APP for reviews, and I have received help almost instantly, nice service and good people working for this app. I recommend it

ILLUSOCKET
Spain
6 months using the app
June 1, 2023

Excelente, es amigable fácil de trabajar ayuda bastante a la tienda, el uso que se necesita es muy bueno

Feelcomer
Chile
6 months using the app
Channelwill replied June 2, 2023

¡Muchas gracias por su revisión de cinco estrellas! Nos esforzamos por ofrecer a nuestros usuarios la mejor experiencia posible. Si tiene alguna sugerencia o comentario, no dude en hacérnoslo saber.

Mis mejores deseos,
Equipo de soporte de Trustoo

June 22, 2022

Same Premium or Paid App, Fantastic Customer Service , I thank Nona for kind support, the app is great , fast in importing reviews.

cilinasport
Jordan
6 months using the app
July 11, 2022

This app is very easy to use and I got in contact with the help services fairly quickly, I appreciate the help I received.

SexyNest
United States
6 months using the app
September 18, 2023

The customer service is wonderful. Shan helped me a lot. They were quick to respond and very nice. Thank you!

Serenity Urns
United States
4 months using the app
Channelwill replied September 21, 2023

Thank you for your 5-star review! We're thrilled to hear that you found our support wonderful. Delivering exceptional customer support is at the heart of our mission. If you ever need further assistance, have more questions, or simply want to share your thoughts, don't hesitate to reach out. We're here to ensure your experience with us remains outstanding!

Best regards,
Trustoo Support team