Reviews (5,734)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 15, 2022

This app really great, not only due to its features, but also their customer service as well. Great and nice attitude

Lastremo
United States
About 2 years using the app
Channelwill replied August 15, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona

Edited May 24, 2023

Great customer service. Very quick to respond. This is great app and it is easy to use. I have one minor concern and that is that if you have more than one featured product on your home page, the review stars can only be displayed for one product. Apparently this will be fixed in the next release.

I am updating my review to add that the issue above has been fixed. They replied quickly and fixed the issue within hours. Great, thank you.

Sporty Types
New Zealand
About 2 years using the app
Edited September 8, 2022

I had a problem and the support guys was awesome, solve my problem. Really good app and... it's free! I recomend it

bonnatech
Brazil
About 2 years using the app
Channelwill replied September 7, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona

September 9, 2022

I have written with one of the best customer service I have ever written with in my life, (Her name is Jade). She was the kindest. She helped me a lot and was helpful. Will never regret contacting them in case I need more help. The best thing that will happen is that if I write again with Jade.

TheHoom
Sweden
About 2 years using the app
Channelwill replied September 9, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Jade

June 19, 2022

Great! Nona helped me quick. Would defenitly recommend this app since it's free and easy of use. Good customer service as well.

Qualites Deutschland
Netherlands
Almost 2 years using the app
August 6, 2022

Esse aplicativo é simplesmente 100 vezes melhor que o loox, excelente, vou instalar em todas as minhas lojas

Planeta Cases
Brazil
Almost 2 years using the app
Channelwill replied August 12, 2022

It's music to our ears that you are satisfied with our app! Thank you so much for recommending it. If there is anything else we can help with, please do not hesitate to contact us. Much appreciated, Esther

July 27, 2022

The customer service is well beyond excellent!! And it is so easy to download the reviews! You will be happy with this product!

letloveblossom
Canada
Almost 2 years using the app
September 11, 2022

Very helpful customer service. The app works great. I've used other review apps in the past, and prefer this one much more.

Hyper Crave
United States
Almost 2 years using the app
Channelwill replied September 11, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Jade

July 18, 2023

We're being using it for a while now and love how it looks. Also they have one of the best support team, fast answers and ready to help!

Fabrica Creativa Recrear
Colombia
Almost 2 years using the app
Channelwill replied July 19, 2023

Thank you for your lovely review, abrica Creativa Recrear! We’re glad to hear that you have been using our app for a while and that you love how it looks. We appreciate your feedback on our support team, they are always fast and ready to help you with anything you need. Thanks for being part of the Trustoo community!

Trustoo Team

August 27, 2022

The staff was so helpful, I believe their name was Nona. Great app! Would definitely recommend to my peers

AquaPurity
United States
Almost 2 years using the app
Channelwill replied August 27, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona