Reviews (5,719)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 30, 2022

Muito incrível o app, gostei muito do atendimento feito pela Nona , muito atenciosa e rápida na ajuda <3

Cabral`s Store
Brazil
About 4 hours using the app
Channelwill replied August 30, 2022

Muito obrigado pela sua alta aprovação! Se houver algo mais que possamos fazer, não hesite em nos contatar. Temos o prazer de dar nossas mãos. Abraço, Nona

August 28, 2022

I really love this application, the icing on the cake is Nona, friendly, competent and very responsive. Thank you again for your invaluable help.
Cordially,
Thierry

AKROCHIC
France
About 4 hours using the app
Channelwill replied August 29, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards, Nona

April 7, 2023

Claire is hands down the best assistant ever! She's patient, nice and understanding as well as nice and kind! I 100% recommend Claire!! :)

Juice-Jitsu
New Zealand
About 4 hours using the app
Channelwill replied April 7, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

June 19, 2022

Nona IS AMAZING. VERY FAST AND ACCURATE. I ASKED FOR HELP AND SHE WON'T LET ME GO WITHOUT MAKING SURE I HAVE RESOLVED ALL MY PROBLEMS. THE APP HAS THE EASIEST, YET, TRENDY INTERFACE. GET THE JOB DONE WITHOUT ISSUE. TRULY RECOMMEND. THANK YOU NONA.

Luxe Trends
Canada
About 3 hours using the app
June 27, 2022

facil de usar nada complicado responde rápidamente cuando uno necesita ayuda todo perfecto hasta el momento

Lucete NyM
Chile
About 3 hours using the app
June 22, 2022

They are very prompt and helpful. I truly appreciate the above and beyond customer service I received!

Ki's Pet Palace
United States
About 3 hours using the app
June 9, 2023

Um dos melhores aplicativos de reviws, muito completo, um layout muito bonito, e o suporte deles é incrível, recomendo!

AtalantShop
Brazil
About 3 hours using the app
June 27, 2023

Muy buena atención y las funciones de la aplicación bastante completas. Recomendaría esta aplicación.

OVERBETTER™
El Salvador
About 3 hours using the app
Channelwill replied June 27, 2023

Gracias por tu comentario de 5 estrellas, OVERBETTER™! Soy Shan, el agente de atención que te ayudó. Me alegra saber que te gustó la atención y las funciones de la aplicación. Te agradezco que recomiendes nuestra aplicación. Espero que sigas disfrutando de nuestra aplicación y que nos cuentes qué te parece. Estoy aquí para ayudarte con lo que necesites. Gracias por elegir nuestra aplicación!

Shan

October 31, 2023

The best app for customer reviews - period. Other review apps are expensive and limiting. Trustoo is INCREDIBLE with a VERY HELPFUL support team, 24/7. Trustoo is definitely my favorite go-to Shopify app for customer reviews. I have no complaints and am blown away by how good the app and how fast and friendly the app support team is. 5/5 Stars - period.

Mojo Smoke Palaces
United States
About 3 hours using the app
Channelwill replied November 2, 2023

Hello,

Thank you for your incredibly positive feedback! We're absolutely thrilled to hear that Trustoo is your favorite go-to app for customer reviews on Shopify. We're delighted that you find our service incredible and our support team very helpful. Providing an outstanding user experience and fast, friendly support is our goal, and your words are truly motivating for our team.

If you ever have more feedback, suggestions, or if there's anything specific you'd like to see improved or added, please feel free to share. We're here to assist you in any way we can and are grateful to have you as a Trustoo user.

Warm regards,
Trustoo Team

February 14, 2023

Muito top, melhorou minha seção de avaliações em todos os aspectos e quanto as funcionalidades estou extremamente satisfeito.

Financialminimalism
Brazil
About 3 hours using the app
Channelwill replied February 15, 2023

Muito obrigado por sua satisfação. Recebemos suas opiniões e faremos o possível para tornar as coisas melhores para você. Se precisar de alguma coisa, entre em contato conosco.
Vida feliz!
Nona❤️