Reviews (5,714)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.
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Good app and customer service was very helpful! Super easy to use it and if you need assistance they are ready to give it to you!
You're amazing for expressing your satisfaction by writing a review., Shapes Decor. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
This is a fantastic app and the support team were exceptionally helpful and friendly. Thanks so much!
Thank you for your fantastic review, Full Embrace! We’re glad to hear that you enjoy our app and our support team. We always try to be helpful and friendly to our customers. We appreciate your feedback and your support. Thanks for choosing Trustoo!
I needed new reviews app fast, because I was launching a new product. Unfortunately, Trustoo failed at the beginning. I tried to import reviews from Amzn, but when I filtered and deleted 1, 2, 3-star reviews, it deleted all of them, also 4 and 5-star. I tried to import it again and at some point app stopped importing reviews at all. A big waste of time when I was in a hurry... Messaged support and they told me there were some technical issues. When there are tech issues from the start and with such simple tasks, you can't rely on such an app in the long term, especially relying on it with your marketing when you have a bigger income. It's just money pouring out of your bucket.
Hi Paul,
We apologize for your experience, Paul. We need to follow the Shopify Policy, which is why there is no bulk deletion of 1,2,3-stars reviews. But we have amazing features that you can find helpful. Also, thank you so much for giving us a second chance to show you that we have more to us. We are happy that you are back with us. We promise we will do our best to develop more amazing features for you. I apologize for the misunderstanding and bad impression we gave you. If you need anything else, please know we are one message away.
I wish you all the best and success in the world.
Best regards,
Shan
Best APP Review. You can test for free and import reviews only from your country. I tested many apps reviews, but only this one work for me.
Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers, Esther
The app and customer support have been amazing! This app is definitely going to help my online store!
outstanding app for reviews and also the support team is very quick on communication.highly recomended.
We're thrilled to hear that you had a great experience with our support team and found the application convenient and easy to use. Thank you so much for taking the time to share your positive feedback and for giving us a 5-star rating! We appreciate your support and look forward to continuing to provide excellent service. Please let us know if you have any questions or need help.
Best regards,
Trustoo Support Team
Muito fácil de mexer e ainda de grátis heheh estou amando! Espero vender muito com essa nova ferramenta.
Obrigado pela sua avaliação de 5 estrelas, Loja Dumbo Ofertas! Fico contente em saber que você está amando o nosso aplicativo e que achou ele muito fácil de mexer e ainda de grátis. Eu também estou adorando ter você como nosso cliente! Espero que você consiga vender muito com essa nova ferramenta e que aumente a sua conversão e credibilidade. Se tiver alguma dúvida ou sugestão, por favor, me avise. Obrigado por escolher o nosso aplicativo!
Shan
Handig te installeren app die veel mogelijkheden biedt.
Bedankt, bedankt, bedankt voor uw 5-sterrenbeoordeling! We zijn zo blij dat we uw vertrouwen en loyaliteit hebben verdiend met onze app en diensten. Uw feedback motiveert ons om te blijven verbeteren en uitzonderlijke service te leveren.
Al het beste,
Trustoo-team❤️
Nicht wirklich in, Deutsch viele einfach in Englisch beschrieben
Hallo Fundgruben-Shop,
Vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben. Wir entschuldigen uns aufrichtig, wenn unser Service hinter Ihren Erwartungen zurückgeblieben ist.
Wir verstehen Ihre Unzufriedenheit darüber, dass die Sprache der App nicht auf Deutsch ist. Die Sprache der App lässt sich zwar auf Deutsch umstellen. Sollten Sie weitere Bedenken haben, wenden Sie sich bitte an unser Kundensupport-Team. Wir unterstützen Sie gerne bei der korrekten Einrichtung Ihres Kontos. Wir stehen Ihnen jederzeit mit Rat und Tat zur Seite. Wir hoffen bald von dir zu hören. Ich wünsche Ihnen einen wundervollen Tag!
Beste grüße,
Trustoo-Team
Pretty epic customer support, would recommend to anyone to install this app. Visit my website www.houndhamper.com
Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards, Nona