Reviews (5,713)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.
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quick and easy. Got straight to the point as it always should be
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️
El soporte al cliente está muy pendiente de responder todas las inquietudes y es una app muy intuitiva.
Agradecemos mucho sus amables palabras. ¡Gracias por la fantástica reseña!
Todo lo mejor,
El equipo de Trustoo❤️
its good
Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated.
All the best,
Trustoo team❤️
I recently had the pleasure of using trustoo.io, and I must say the customer service was great they solved your issue I am so satisfied.
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️
good stuff. customer service is fast and helpful.
Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Trustoo Team❤️
I went through several apps and this was without a doubt the best of them all. In addition to providing real tools in the free plan, it has engaged support to solve users' problems. I recommend.
Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️
Trustoo, once my favorite review app, has taken a disappointing turn. Recently, they've implemented drastic restrictions on the free version, limiting users to a paltry 20 reviews per product. This pales in comparison to competitors.
To make matters worse, Trustoo's customer service lacks empathy. Attempts to address concerns are met with automated responses, showing a disregard for loyal users.
The final straw was being blocked from leaving a review. Trustoo seems more interested in stifling user input than fostering it.
In short, Trustoo is now overpriced for its limited features and indifferent to user feedback. Look elsewhere for a better experience.
Hi Holibag,
Thank you for your feedback, and we are sorry for any unpleasant experience that you might have had. Regarding the recent update of the app, the developers made this adjustment to balance the service being provided to our loyal customers and also to manage the operational expenses of the app.
Upon checking, we did not receive any messages or emails from you, and we do not have any recent history of conversation indicating that you have reached out to our customer service. Please do not hesitate to contact us if you need further assistance or have other concerns. We are always here to help. 😊
All the best,
Trustoo team❤️
very good application, you have many functions to edit and accommodate reviews, they also have very good customer service
Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Jensen❤️
Top pour les fonctionnalités et la disponibilité du Help Desk
Merci, merci, merci pour votre avis 5 étoiles ! Nous sommes très heureux d'avoir gagné votre confiance et votre fidélité grâce à notre application et nos services. Vos commentaires nous motivent à continuer de nous améliorer et de fournir un service exceptionnel.
Tous mes vœux,
L'équipe Trustoo❤️
Pia attended to me with great patience and empathy. I clarified your doubts very quickly and helped me understand the system better. I am immensely grateful to the friendly employee and the Trustoo app that accompanies me in 2 stores. Thanks.
Hello Mamãe, Olha isso!,
Thank you so much for your heartwarming feedback! We're delighted to hear that Pia provided you with great patience and empathy, helping to clarify your doubts and enhance your understanding of the system. We truly appreciate your kind words about our friendly employee.
We're thrilled to have you as a user with Trustoo in two stores, and we're committed to continuing to provide the support and service you deserve. If you ever have more questions or need assistance, feel free to reach out. Thank you for choosing Trustoo!
Gratefully,
Trustoo Team