Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

December 17, 2023

Pia attended to me with great patience and empathy. I clarified your doubts very quickly and helped me understand the system better. I am immensely grateful to the friendly employee and the Trustoo app that accompanies me in 2 stores. Thanks.

Mamãe, Olha isso!
Brazil
4 months using the app
Channelwill replied December 22, 2023

Hello Mamãe, Olha isso!,

Thank you so much for your heartwarming feedback! We're delighted to hear that Pia provided you with great patience and empathy, helping to clarify your doubts and enhance your understanding of the system. We truly appreciate your kind words about our friendly employee.

We're thrilled to have you as a user with Trustoo in two stores, and we're committed to continuing to provide the support and service you deserve. If you ever have more questions or need assistance, feel free to reach out. Thank you for choosing Trustoo!

Gratefully,
Trustoo Team

June 14, 2024

Son rápidos en responder, eficaces y solucionan todas las dudas que no tiene.

Nexo Market
Colombia
About 2 months using the app
Channelwill replied June 16, 2024

¡Gracias por la fantástica reseña de 5 estrellas! Estamos encantados de saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo es muy apreciado.

cálidos deseos,
Equipo de confianza❤️

March 13, 2024

Easy to set up. Great after sales service with quick responses with resolution to queries and tech support. 100% recommend

Xnest
Australia
5 months using the app
Channelwill replied March 19, 2024

Your 5-star review is incredibly valuable to us! We are overjoyed to learn that our app and services are exceeding your expectations. Your support means the world to our team.

All the best,
Trustoo team❤️

July 25, 2024

Helpfull!

Tremulti
Romania
2 months using the app
August 2, 2024

fue muy amable y muy eficiente. el problema lo resolvieron de manera rapida. muchas gracias

My Store
Ecuador
25 days using the app
Channelwill replied August 4, 2024

¡Gracias desde el fondo de nuestro corazón por su excepcional reseña de 5 estrellas! Es fantástico saber que nuestra aplicación y nuestros servicios no sólo cumplen sino que superan sus expectativas. Tu confianza en nosotros nos impulsa hacia adelante.

Atentamente,
Equipo de confianza ❤️

July 12, 2024

supper bra app

AH Vortex
Sweden
About 2 months using the app
Channelwill replied July 13, 2024

Hi, AH Vortex!

Thank you for your feedback! We're glad to hear that you find our app great. If you have any questions or need further assistance, please feel free to reach out. We're here to help!

Best regards,
Trustoo Team

November 23, 2023

Ran into a couple issues on my behalf on navigating and customizing the reviews for my pages. However, Jensen was quick to help and contact developers to fix and resolve any issues I have right away, great customer service! <3

SMCollaborative
Canada
About 2 months using the app
Channelwill replied November 25, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️

May 7, 2024

So far, things have been great. I was able to email past customers and set up and configure everything easily. I reached out to support for clarification on the branding, and they responded quickly and were very helpful.

Necesitas Cafe
United States
About 18 hours using the app
Channelwill replied May 9, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️

February 22, 2024

awsome chat suppor i am a nebie in ecommerce and shopify they solve all my curies in 5 minuts and make me feel that my store is very important for them thanks

Super Girls
Pakistan
7 months using the app
Channelwill replied February 24, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Shan❤️

June 30, 2024

very helpfull

Imperial jewelers
Pakistan
About 2 months using the app
Channelwill replied July 2, 2024

We’re so grateful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support means the world to us.
All the best,
Trustoo team❤️