Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from sources like AliExpress, enhancing customer trust. It offers customization to match store design, supports multiple languages, and auto-translation. Many commend the efficient customer support. The app provides unlimited product reviews in the free plan and features for easy collection and display of customer reviews. It also encourages customer engagement through review request emails and discounts for photo reviews.

February 20, 2024

This was weirdly quick and practical... I liked it hahaha thanks

Blevir Centro de Tecnologia LTDA.
Brazil
4 months using the app
Channelwill replied February 22, 2024

Blevir Centro de Tecnologia LTDA., we're glad to hear you found our service "weirdly quick and practical"! Providing efficient and practical solutions is what we aim for. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,
TEAM TRUSTOO

February 12, 2024

perfect service. They do everything to help you :)

Eddy's Adventure - Miete deine Abenteuer-Outdoor-Ausrüstung
Germany
25 days using the app
Channelwill replied February 13, 2024

Eddy's Adventure, we're thrilled to hear that you had a perfect service experience with us! Providing top-notch support is our priority. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.

Best regards,
TEAM TRUSTOO

February 20, 2024

Very Very helpful and did her job well done in like 5 min. Thank you

KiddoPoint
Germany
11 days using the app
Channelwill replied February 22, 2024

KiddoPoint, we're delighted to hear that you found our support very helpful and efficient! Ensuring a smooth and quick resolution to your queries is our priority. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,
TEAM TRUSTOO

February 20, 2024

Shan was very kind and responded quickly, handling my inquiries with great care. Despite my limited English, she also communicated in Japanese, making it possible for my requests to be fulfilled. I appreciate it very much. I'm glad I used this app. With the support team available, I feel confident using this app even if issues arise in the future.

私の担当をしてくれた方はとても丁寧に、かつ迅速に対応してくれました。私のつたない英語でも、担当の方が日本語翻訳を使ってコンタクトを取ってくれました。今後問題が起きても安心してこのアプリを使うことが出来そうです。ありがとうございます。

Ocean Leather
Japan
6 days using the app
Channelwill replied February 22, 2024

Ocean Leather, ありがとうございます for your detailed feedback! We're delighted to hear about your positive experience with our support team, especially with the assistance provided by Shan. Ensuring effective communication and support regardless of language barriers is important to us, and we're glad we could assist you in Japanese. Your satisfaction and confidence in using our app mean a lot to us, and we're here to support you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. またのご利用をお待ちしております!

Best regards,
Shan - Team Trustoo

December 18, 2023

You can add 5 star reviews and 4 star and all the reviews using that specific app, easy to use, customer support is amazing, i just send a message and i got a reply in some secs , just wow, and the girl at here Jensen, she helps me very much, she was very kind and nice to me.

Woof and Whisker World
United States
5 months using the app
Channelwill replied December 22, 2023

Hello Woof and Whisker World,

Thank you for taking the time to share your detailed feedback! We're delighted to hear that you find our app easy to use and appreciate the flexibility of adding different star reviews. It's fantastic to know that our customer support, especially Jensen, has made a positive impact on your experience. We're thrilled that Jensen's assistance was helpful, kind, and prompt.

If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with Trustoo remains top-notch.

Gratefully,
Trustoo Team

March 25, 2024

thanks for support

D.H. Best Shop
Israel
12 months using the app
Channelwill replied March 28, 2024

Hello,

You're welcome! I'm glad I could assist you. If you have any more questions or need further support, feel free to reach out to us anytime. We're here to help.

Best regards,
Trustoo Team

May 4, 2024

The application is very easy to use, the support is a 5 star as well !

My Store
Canada
2 days using the app
Channelwill replied May 7, 2024

We're sincerely thankful for your amazing 5-star review! Discovering that our app and services are not just satisfying but exceeding your expectations is truly uplifting. Your support propels us forward.

Warm regards,
Trustoo team ❤️

January 22, 2024

Excellent application, fast support if something happens

ArhiMED™ | MED&Beauty devices - from UA 💙💛 with Care & Love
Italy
4 months using the app
Channelwill replied January 23, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

February 13, 2024

So fast and useful support! Very grateful!

BLISSNOOK
Germany
4 months using the app
Channelwill replied February 16, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Shan❤️

January 31, 2024

My experience was quick and easy. Pia was able to do what I asked in less than 5 minutes.

RoLea
United States
8 days using the app
Channelwill replied February 2, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️