Reviews (1,680)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.

July 29, 2019

This app works great. Support was super helpful. I would recommend this app to anyone who has a large catalog of products.

Fragrance and Co
United States
3 months using the app
Searchanise replied July 30, 2019

We appreciate your kind words! Thanks for your recommendations and for sharing your positive experience. All the best!

Edited May 30, 2019

We've had serious issues with this app.. Not thrilled with the customer service, either. There are a lot of other search apps, so you should keep on searching, too...

Pinestreet
United States
Over 6 years using the app
Searchanise replied May 28, 2019

Hi,

Thank you for your review. We are sorry to know you are disappointed with our service.

We confirm we did not change our pricing. As far as I can see, your subscription was suspended because of the payment failure. We sent several email notifications before your Searchanise subscription was suspended.

We are really willing to figure out why your emails were left without reply. Our duty is to provide assistance promptly to all the customers with any requests. I've sent an email to you where I ask for additional details so that we could sort the issue out.

Hope we'll clarify the situation and you'll change your opinion on our service. We really appreciate you chose Searchanise and keep using it.

Looking forward to your reply.
Angelina
Searchanise Team

October 17, 2022

i had a problem with the search, and the developers fix it really quick and they where really friendly, thank you and wish you all the best :-)

andmoreswiss
Switzerland
3 months using the app
Searchanise replied October 17, 2022

Thank you very much for taking your time and sharing your experience here! Unfortunately, it is hard to guarantee that our search will work perfectly right after installation in 100% of cases due to the variety of other apps and scripts that might be used in stores, but we are ready to fix any issues at any time.

If there is anything else we can do, please feel free to message us at feedback@searchanise.io at any time.

Best regards,
Searchanise team

February 25, 2017

This a great app very impressed so easy to use

Tony Hackett Manager Flying Dutchman Stores

Flying Dutchman Stores
United Kingdom
3 months using the app
September 23, 2020

This app is absolutely awesome. Extremely easy to set up, and actually takes something simple like a 'search' bar and makes it really slick and extremely intuitive. And the support is top notch too.

House of Knives
Australia
3 months using the app
September 1, 2023

We are very pleased with the level of customer support as well as the functionality of the app.

Oasis Tile
United States
3 months using the app
Searchanise replied September 7, 2023

Thank you for sharing your opinion on our app and our support here! We are very pleased to see we managed to provide such a positive experience.

Feel free to reach out to us anytime!

Best wishes,
Searchanise team

August 9, 2016

Amazing!!!! Hands down, the best application installed on our website!

Bandccamera
United States
3 months using the app
February 17, 2017

really good app! (:
I help customers with their search by being more focused and the design is simple and nice.

Noxdelivery
Singapore
3 months using the app
September 27, 2017

We absolutely love this smart search and their support team is very helpful!

Soho Good Deals
United States
3 months using the app
Edited January 26, 2019

Fantastic app that helps our customers find what they need. Very helpful and prompt customer service! I highly recommend this app!

The Inky Shop
South Africa
3 months using the app