Reviews (1,686)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.

Edited July 13, 2023

Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app.
Support is very quick at least.

Easy To Grow Bulbs
United States
Over 6 years using the app
Searchanise replied January 28, 2023

Thank you for taking the time to share your experience with our app! We appreciate your kind words and we are happy to see that you find our product helpful.

We are also grateful for your feedback on your UX with our admin panel. We are always glad to receive it to make our app even better.

Feel free to share more improvement ideas via email at feedback@searchanise.io. It would be super useful for us!

Best wishes,
Searchanise team

November 21, 2020

I find this app to work well and provide the functionality I need for my site. Great support when I've needed something implemented.

In Stitches Soft Furnishings
Australia
3 months using the app
September 8, 2020

Really useful app! After trying out a lot of them, I was finally recommended to Searchanise. I use gem pages and it was an easy integration. Support and customer service is also top-notch.

Plus One Trends
India
3 months using the app
March 31, 2018

Easy to work with a lot of feature and does exactly what we need we love it and work with Langify

Airablo
Canada
3 months using the app
October 27, 2021

yes, I used this app. Its helped me lot in search and filter for categories and products as well. Thanks

KatyMedSolutions
United States
3 months using the app
July 29, 2019

This app works great. Support was super helpful. I would recommend this app to anyone who has a large catalog of products.

Fragrance and Co
United States
3 months using the app
Searchanise replied July 30, 2019

We appreciate your kind words! Thanks for your recommendations and for sharing your positive experience. All the best!

Edited May 30, 2019

We've had serious issues with this app.. Not thrilled with the customer service, either. There are a lot of other search apps, so you should keep on searching, too...

Pinestreet
United States
Over 6 years using the app
Searchanise replied May 28, 2019

Hi,

Thank you for your review. We are sorry to know you are disappointed with our service.

We confirm we did not change our pricing. As far as I can see, your subscription was suspended because of the payment failure. We sent several email notifications before your Searchanise subscription was suspended.

We are really willing to figure out why your emails were left without reply. Our duty is to provide assistance promptly to all the customers with any requests. I've sent an email to you where I ask for additional details so that we could sort the issue out.

Hope we'll clarify the situation and you'll change your opinion on our service. We really appreciate you chose Searchanise and keep using it.

Looking forward to your reply.
Angelina
Searchanise Team

November 19, 2023

Support ist sehr schnell

all4Festival
Germany
3 months using the app
Searchanise replied November 21, 2023

Thank you so much for your feedback! We're glad to know that our support is prompt and helpful for you.

If you have any further questions or need assistance, feel free to reach out. We're here to help!

Best regards,
Searchanise team

October 17, 2022

i had a problem with the search, and the developers fix it really quick and they where really friendly, thank you and wish you all the best :-)

andmoreswiss
Switzerland
3 months using the app
Searchanise replied October 17, 2022

Thank you very much for taking your time and sharing your experience here! Unfortunately, it is hard to guarantee that our search will work perfectly right after installation in 100% of cases due to the variety of other apps and scripts that might be used in stores, but we are ready to fix any issues at any time.

If there is anything else we can do, please feel free to message us at feedback@searchanise.io at any time.

Best regards,
Searchanise team

February 25, 2017

This a great app very impressed so easy to use

Tony Hackett Manager Flying Dutchman Stores

Flying Dutchman Stores
United Kingdom
3 months using the app