Reviews (1,681)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.

Edited July 13, 2019

It's a really smart and functional app
I highly recommend it
Easy to use and customize, The App has many other functions that we have not yet had the chance to discover, excellent assistance.

Of all the apps I've purchased, it's definitely the best. We have a clothing store and the search is simple and fun. We are really satisfied !! tnx Guys good Job

sexyscarpe
Italy
3 months using the app
Searchanise replied July 16, 2019

We would like to thank you for this amazing review! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It is so nice to hear that our team helped to make your experience such a positive one! We are thrilled to receive such great feedback!

July 14, 2022

Works like a charm, easy set up if you want little, still many options if you want more, nice look at frontend, good menu at backend, very nice to improve shop search by 1000%

Holzallerliebst.shop
Germany
3 months using the app
Searchanise replied July 15, 2022

Hello,

What a kind and informative review! We appreciate it very much and promise to only get better in terms of functionality and everything we can offer.

By the way, if any questions arise, you can always contact our support team. We are here to help you!

All the best,
Searchanise team

July 2, 2017

Love The App, does what it says and even more, i think i'll stick to this for a while

Edfragrancesus
United States
3 months using the app
August 1, 2017

good and easy to search, highly recommend

Salttree
United States
3 months using the app
July 23, 2017

Great search tool for our site. highly recommended for our site jemjem.com.

JemJem

Jemkim
United States
2 months using the app
May 30, 2019

I tried every affordable search app available. This is the best search app by far! The features are super amazing! The search results are the best. Worth every penny!

Romantic Express
United States
2 months using the app
September 7, 2022

The app itself is solid, but they've changed their pricing twice recently which took our site functionality down until we figured out that we had to re-sign up for a new plan. If we'd been notified so we could have been proactive that would have been great, instead we had to find out the expensive way, when your Shopify site was no longer working properly. Moreover, the first time this happened, there was a bug which wouldn't let us accept new pricing. In short, we like the app, but the management of it and the service of it had a very bad impact on our business.

Voltage Coffee Supply™
United States
Over 5 years using the app
Searchanise replied September 7, 2022

Hello.

First of all, thank you very much for mentioning that the app it self is useful :) We are more than happy that you keep using our app after the episode you describe in the review.

We are terribly sorry that our process of switching to the new prices had a negative impact on your business. The troubles you've experienced were not planned by any means.

We have tried to notify you by sending notifications via email, about a month before we started the process, making an announcement on our official site, and also showing a banner with information about this in the app's admin panel. Unfortunately, none of these things guarantee that the information was available to all of our clients. We are sorry that we couldn't find a more reliable way to notify everyone.

Regarding us not being able to resolve the issue with signing up in time, which caused the app not working for some time. Our support team has been overwhelmed by all the incoming emails during that period. Thankfully, that spike is over now and things are back to normal.

Please review our email regarding this situation that we've sent you.

Best regards,
Searchanise team

October 4, 2022

Love this app. Support is amazing and always spot on. Has transformed the way our customer can search and find information.

The Tech Geeks
Australia
2 months using the app
Searchanise replied October 4, 2022

Making it easier for store visitors to find what they need is our goal and we are glad to hear that our support helps to achieve it too. Our whole team appreciates that you've found time to share your thoughts with our app here a lot, thank you very much!

Best regards,
Searchanise team

Edited October 28, 2019

Good apps that has performed well through the 14days trial. Let see hoe the merchandising function performs. Pricey though

Lami Fragrance
Nigeria
2 months using the app
Searchanise replied November 5, 2019

Thank you for the five stars! We are pleased to know that you are happy with the performance so far. If any questions pop up, we're always happy to help.
Please contact us at feedback@searchnaise .com

Edited January 14, 2020

Great app and very intuitive. I am looking forward to the benefits it will bring to customers navigating through my large inventory!

Trivoshop
United States
2 months using the app
Searchanise replied December 2, 2019

We thank you for trying out our application and appreciate the positive feedback. We anticipate the extension of the app capabilities in the near future, though at the moment it is set to support up to 600 000 products.
We look forward to making a good fit for your 900K store soon as well as for all other stores out there with complex catalogs.