Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient search and filter functions, excellent customer support, and seamless integration with various themes. They appreciate its intuitive design, customization options, and built-in analytics for identifying improvement areas. The app's ability to handle large SKU counts without high costs is also praised. Features like the search bar and "Narrow your Search" are particularly useful. Merchants report increased conversions, sales, and customer satisfaction.

August 14, 2017

Great search feature, top notch!

Bow Tie Guy 2
United States
About 1 month using the app
September 25, 2020

As far as Shopify apps go, this is a good one. They have especially fast and helpful customer support, as well. There's room for improvement, but this is definitely in the upper echelon of apps.

Kincaid's Is Music
United States
About 1 month using the app
September 12, 2016

Great search app and fast reply from support.

Msno
Norway
About 1 month using the app
May 23, 2018

This is a very valuable app! The instant search (suggestions) and search results functions have dramatically improved my site. It's perfect for part numbers and a variety of search terms/product descriptions.

**Customer service was also very quick (within 12 hours or less) in responding to questions/support.

Optimal Distribution
United States
About 1 month using the app
Edited June 1, 2020

I have this implemented with custom filters and it seems to be doing the job on indexing and everything I need. I am going to explore the other amenities and features that come with this tool as well. So far, so good. I am pleased with what they have to offer.

TDPowersports
United States
About 1 month using the app
March 1, 2015

Great app, thanks easy and very functionality in the store!!!

MA PR SALES
United States
About 1 month using the app
May 18, 2021

I just got the app and set it up on my store and it is amazing!!! It makes my store feel a lot more professional because of the search filters on the side and i honestly can't get over how amazing and exciting this is! Thank you so much ☺️

Ashlyn's Diy Drip
Australia
About 1 month using the app
June 11, 2018

Much better than the alternatives

Pix Gifts
United States
About 1 month using the app
Edited December 29, 2016

Largely given the options (mainly this versus InstantSearch+), Searchanise is the best available search provider for Shopify.

Our main issue is that the app is still really weak/simplistic when it comes to search. For example, searching "table" on our store pulls up "table lamp" and "table clocks" as top results. Expected top results should be "dining tables" and "coffee tables". Trying to play with synonyms did not work, since it only applies to exact search strings.

In fact, InstantSearch+ seems to be slightly more intelligent since they're able to provide the proper results (emphasis on "slightly" since they failed some basic search tests elsewhere). However, the cost of Searchanise is far superior and they also have some core features that InstantSearch+ does not. InstantSearch+ seems to have had a head start and coasted at this point - and it shows. InstantSearch+'s overall dashboard and "feel" is outdated compared to Searchanise, which we hope will continue to improve.

Another point is customer service - the Searchanise team was very responsive and supportive of the few emails I sent. InstantSearch+'s service felt rather dismissive (a lot of one liners and ignoring some technical questions altogether).

Overall, both apps fall short of what's expected from a power search app. Searchanise wins on affordability, customer support, and a weak competitive field. We'd pay more if the search was more accurate, but, given current lack of core search accuracy, the app still falls short of its main purpose. For a great search example, a competitor like Wayfair's search bar perfectly reflects user intent within the furniture/decor industry (but who knows how many times more they've invested into their technology).

Froystore
United States
Over 2 years using the app
March 1, 2018

Great product. easy to use an reliable.

Premium Election
United States
About 1 month using the app