Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing their online store's search functionality, leading to increased sales. They value its high customization, built-in analytics, and ability to handle large product catalogs. The app's customer support is noted for its efficiency and responsiveness. Merchants also commend the app's synonym and replacement word features, and its insightful reporting. Some compatibility issues with themes have been reported but were quickly resolved. Despite needing some user interface improvements, the app is seen as cost-effective and a worthy investment.

April 29, 2023

Fast and friendly support. Got great features and the devs are willing to add additional things. Added custom features after writing them. Great app can recommend!

United States
16 days using the app
Searchanise replied May 2, 2023

Thank you for your kind review! It's our pleasure to help you as much as we can. If we know we can do something extra for you, we will surely do it and we're happy to see you appreciate it so much.

Feel free to let us know anytime you need our help.

Best wishes,
Searchanise team

December 15, 2016

Excellent App, We use it for our adult toy store www.enchantedvibes.com

Without this app, our products would never be found with the default search engine from Shopify. Wish the price was slightly lower however. Great job guys!

Enchanted Vibes
United States
6 months using the app
August 4, 2020

I use this app and it is amazing. It has a lot of features and a great potential. I recommend it to everyone. Thank you.

United States
6 months using the app
June 23, 2020

Outstanding support. I had some custom requirements for the design and they implemented it fast and professional.

6 months using the app
June 30, 2021

If you have a short list of products, navigation is less important than if you have over 6,000, like my store does currently. I was hoping this smart search app would reduce friction and improve the customer experience. It has. It's well designed. One small sale a month pays for it for me. I can only imagine how many I might miss from customers bouncing out due to frustration or annoyance.

United States
6 months using the app
January 31, 2023

After several attempts (during 2 months) to give Searchanise the chance to improve on our website they failed. Here are some reasons why:

- One big problem is that the most searched items on our shop are not what they really are. Their own statistics in the backend shows totally different top queries then present in the search widget.

- Given search results to the vistors are bad although visitors query is in the product title!

Try at my website Gartencenter.de:
1 When you type "wurzel" it shows all our indoor plants first for no reason and no products with "wurzel" in the product name on the first page. The product visitors are looking for are the 23rd and 24th result!

2 We have a lot of products which called "bambus". When a customer types like "bamsbus" (typo) Searchanese says "no results", but since the query corresponds for 85% with "bambus" it should at least give the same result as "bambus".

Their answer: make synoniems! That's really not how a search engine should work.

- Suggestions only support English and Latin

Their service is friendly but after 5 of the same email in which they thanks us again for our patience I'm done.

5 months using the app
Searchanise replied January 31, 2023


Thank you for your detailed feedback! We are sorry to see you are disappointed with your experience with our product!

We totally agree that there are some imperfections in the way our suggestion feature works as well as our Auto spell correction feature when it comes to any language other than English. The whole search system should work better once we make the global changes that are currently in progress and hopefully there will be no need to use synonyms as a fix.

We would also like to thank you for bringing our attention to the issues with suggestions. Our development team looked into your case and they
confirmed there was indeed room for improvement. We appreciate you taking the time to let us know about it and we hope we can improve it further.

Additionally, we contacted you by email regarding the "wurzel" search results because there's a chance we can find a solution for now. We await your reply!

Best wishes,
Searchanise team

April 22, 2023

Such a great tool. From the first experience, you will feel how everything is thoughtful. And for a very optimal budget, you get a powerful tool that helps your customers quickly and smoothly find everything they want. And you will understand your client's breath and what they need and react promptly to these requests. Their customer service is very responsive and always in detail suggests the better way to resolve your issues and new feature requests

Oleg Schapov Studio
United States
22 days using the app
Searchanise replied April 24, 2023

Thank you from the bottom of our hearts for sharing your experience with our app in such a detailed and kind way! It's a delight to see our functionality and our support team left a very positive impression on you. The best part is to see that our search indeed makes the customer experience in your store better.

Feel free to contact us anytime!

Best wishes,
Searchanise team

January 27, 2019

My shop is m-commerce beauty supply store with lots of hair care and cosmetics products. With excellent smart search functions, I can provide our customers with the easiest way to find products. I strongly recommend using smart search app for every shop owner.

United States
6 months using the app
April 7, 2022

Excellent experience. Prompt, knowledgeable support and less than 24 hour turnover on their responds. I receive responses from the team the same day. Everyone I cross paths with very genuine and kind and truly do care for mutual success. I can't recommend enough! The functionality is easy to manipulate and has more bells and whistles that I can find use for. Great investment for sure.

United States
6 months using the app
May 10, 2017

This is a great app that has offered a far better search experience than the stock Shopify search.

United States
6 months using the app