Seguno Email Marketing

Seguno Email Marketing

Reviews (676)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting email marketing performance, noting improvements in deliverability, click-through rates, and conversions with features like automated welcome series and abandoned cart reminders. They appreciate its seamless Shopify integration, customizable templates, and sophisticated automation. The user-friendly interface and responsive customer support further enhance its appeal, especially for small businesses looking for cost-effective solutions.

January 8, 2026

I've been using Serguno Email since 2019, publishing a newsletter every week. I find that it a very easy and simple tool to use use. It has great features and great support.

Woodchuckers.com
Canada
Over 6 years using the app
Seguno replied January 13, 2026

Thank you for the 5-star review! We always appreciate receiving such kind comments from a long-time customer. It's great to hear that you are having a positive experience with the app and the support team. :)

January 5, 2026

We use Seguno on multiple websites and are very satisfied with it. It is easy to use and we get sales with every newsletter and automation.

Airsoft Mania Europe
Italy
About 5 years using the app
Seguno replied January 6, 2026

Thanks for writing a nice review, we really appreciate it! We're glad to know you've found the app easy to use and have been satisfied with the results. Keep crushing it :)

December 7, 2025

Seguno integrates effortlessly with our B2B Shopify store. It’s user-friendly, provides a wide range of template options, and very easy to link products from the online store. I would highly recommend you try it!

Danish By Design B2B
Australia
Over 1 year using the app
Seguno replied December 10, 2025

We appreciate you taking a moment to share your feedback, and are glad to hear that the app is meshing well for your B2B store. Your recommendation means a lot to the team, and we thank you for your wonderful review!

December 9, 2025

Having regular check-ins with a dedicated team of experts sets seguno apart from other email marketing apps

Stemcell Science Shop
United States
5 months using the app
Seguno replied December 10, 2025

Hello, and thank you for leaving us 5-stars! We're happy to know you've been enjoying your Seguno experience lately and that our team has been a crucial part of that. Keep crushing it :)

November 7, 2025

The templates kinda suck. Have been no new ones for ages.
Looks bland, doesn't match my stores theme. The builder is not good.

No replies for support. Increase in prices. One star buds.

Jonny Sprockets Bike Shop
Australia
About 1 year using the app
Seguno replied November 8, 2025

Hey Jonny - I sent you a few emails yesterday with some ideas that we could help with. I know we have a bit of a time difference but let me know if you didn’t see them, or you can email me directly at brian@seguno.com. Hope to hear back!

October 2, 2025

A really friendly and helpful support staff to speak to whenever there is a need or inquiry about how systems work and where to find information. Also a really great app for building newsletters that integrates so well with Shopify so our newsletters are clear yet unique to us. 10/10 would recommend!

Fairy Tong
United Kingdom
Over 4 years using the app
Seguno replied November 7, 2025

Thank you for your kind words and recommendation. Our support team is always happy to help, and you know where to find us if you have more questions in the future :)

October 2, 2025

Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...

Lost Manly Shop
Australia
Over 1 year using the app
Seguno replied November 7, 2025

Hello again. Last month, we fully refunded you for the two months you paid to use the app. Our reviews app automatically removes reviews left for the same product by the same customer, but allows customers to leave reviews for as many different products as they purchase. However, we never want merchants to pay for services that don't work for them. We thank you for your feedback and hope that we've shown we're committed to making things right.

October 16, 2025

We’ve been using Seguno for our email marketing and couldn’t be happier with the results. Since switching from the standard Shopify Email app, we’ve seen a significant increase in deliverability, click-through rates, conversions and overall ROI.

The app allows us to create far more polished, on-brand emails and build sophisticated automations that engage both new and returning customers. The pre-built flows are a huge time-saver — they’ve easily saved us dozens of hours compared to building everything manually within Shopify.

A special mention to Christina on the technical side for her brilliant, hands-on support, and to Alejandro for his strategic insight and guidance — both have been instrumental in helping us get the best out of Seguno.

If you’re serious about email marketing (and you should be) and want a solution that combines ease of use, exceptional support, and proven performance, Seguno is absolutely worth the investment.

The Wine Shop
United Kingdom
2 months using the app
January 16, 2026

Seguno is a fantastic app and has become an essential part of our email marketing workflow. It’s intuitive, well integrated with Shopify, and allows us to manage newsletters and automations in a very efficient way. What really makes the difference is the support team: extremely responsive, knowledgeable, and genuinely helpful. Whenever we had a question or needed assistance, they were quick and precise in finding a solution. Highly recommended for anyone looking for a reliable and well-built email marketing tool for Shopify.

Wivood
Italy
About 2 years using the app
December 10, 2025

Very helpful with my challenge of my email looking quite different from our brand theme when received by clients using dark mode on their screens. Thank you!

Tiny Taco BK
United States
About 1 year using the app
Seguno replied January 6, 2026

Thanks for taking the time to leave us 5-stars! We're glad you had a positive experience in support. Please don't hesitate to reach out again if you need help with anything more in the future.