Seguno Email Marketing

Seguno Email Marketing

Reviews (1,166)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it accessible for those with limited technical skills. The responsive and personalized customer support is frequently praised, along with the professional and intuitive email templates that facilitate the creation of appealing marketing emails. Key features like automation enhance customer engagement and boost sales, while performance analytics help track the effectiveness of email campaigns. Continuous updates ensure the app remains relevant for email marketing.

February 1, 2019

We love this email marketing app. The built in automations and the newsletter functionality will help us greatly.

Culture Greetings
United States
5 days using the app
September 23, 2023

very bad

Shop Dart
United States
5 months using the app
Seguno replied September 24, 2023

Hi there. I'm sorry you had a bad experience and wish you had contacted our support team for assistance. We've reached out a number of times but, unfortunately, haven't heard back. Is there a better email address to use for you? If so, please contact help@seguno.com or brian@seguno.com :) We're always happy to help, so if you'd like to get your account up and running, please just let us know!

Edited November 26, 2019

I used this app because mailchimp stopped working with Shopify.. I wish there was a bit more flexibility in terms of drag and drop and controlling the way the newsletters appear on mobile. Also can't see analytics of newsletters at one glance which makes it a little time consuming to compare the efficiency of campaigns as I have to do it manually on excel

La Carne Premium Meat
United Arab Emirates
5 months using the app
Seguno replied December 2, 2019

Hello there, thanks for your feedback. I reached out to you with additional information on some of the topics you mentioned here, we really appreciate your comments and suggestions!

August 10, 2020

I'm excited to finally set up my email marketing after much procrastination. Their webinars are super helpful and allowed me to set up my first automation, a welcome series. I'm setting up my my abandoned cart series next! Pretty easy to use if you just follow the steps in the webinar.

Cute But Rude
United States
5 days using the app
Seguno replied August 11, 2020

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

Edited May 14, 2020

Works great. Good control and easy to use to get a great branded look. Could use some more alternatives to text sizes, and a little complicated to segment customers. But overall my best choice as a startup.

The Cabinet
Norway
4 months using the app
Seguno replied May 14, 2020

Hey there, thanks so much for taking the time to leave us a review! We do plan on making some changes to the email editing experience very soon, so please stay tuned for those. Are you having any issues segmenting and targeting specific customer groups? If so, please don't hesitate to reach out to our support team, we'd love to give you a hand :)

January 27, 2020

Straightforward and user friendly. I love how it is integrated into Shopify. There is tons of room for improvements.

For starters, it would be great if the email system can send out newsletters of a full blog article instead of having multiple blog titles in newsletters. This would hugely reduce the need to manually duplicate an article; making an article on shopify blog and another same blog article on Seguno - which will never look the same due to css paddings and such.

Secondly, there is a need to implement css padding in each sections. This would increase the control/flexibility and hugely make the presentation of the newsletter more consistent.

It is currently impossible to create images with small text captions as well.

Looking forward to seeing a better app!

Cheers,
Lucius Atelier

Lucius Atelier
Singapore
5 days using the app
Seguno replied January 31, 2020

Hello there, thanks very much for taking the time to leave us a review, we really appreciate your feedback! You can certainly choose to only feature one of your blog posts in a Seguno newsletter, but it must be the one you've most recently published. While there currently isn't a way to implement CSS padding, please feel free to reach out to support and we'd be more than happy to find a solution for you using Seguno's customization options with regard to captioned images or anything else you'd like help with. Thanks again for using our app and for your suggestions :)

Edited August 14, 2019

I sent out my first Newsletter and couldn't be happier, love the integration within Shopify, so great to not have to learn how to use another app. Thanks Seguno. Looking forwards to sending out my next marketing campaign.

claybeehive
Australia
5 days using the app
Seguno replied August 15, 2019

Thanks for the review! We appreciate the kind words. Please reach out if you ever need anything.

July 25, 2019

Easy to use, looking good, i have a great experience with this app, everything is easy and work well.

inKing.ro
Romania
5 days using the app
October 11, 2019

Great app, easy to install and useful. It works very well and is a great tool to communicate quickly with all our customers Thank you very much

QuorArtisticTshirts
Italy
4 days using the app
Seguno replied October 11, 2019

Thanks for the review! We're happy to hear you're enjoying it so far. Please reach out at any time if there's anything we can do to help. :)

November 30, 2019

I am loving this app! So glad Shopify recommended it. I've been setting it up and truly appreciate how flawless the integration is. How easy it is to customize, set up automation and create emails. And, I love the fact that's it's within Shopify, and I don't have to go to another site. Thank you!!

Traci Hamilton: Show Me the Bling
United States
4 days using the app
Seguno replied December 2, 2019

Wow, thank you so much for the wonderful feedback, we truly appreciate it! We're happy to hear you're loving your Seguno experience so far and want you to know if you ever need assistance with anything at all our support team would be delighted to help :)