Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

July 9, 2019

I like Seguno very much. But how can I but it on my online Shop? So that the customers can subscribe?!

Frau Hempel
Germany
6 days using the app
Seguno replied July 11, 2019

Hey there! We're glad to hear you're enjoying the app. Because we integrate directly with Shopify and use the Shopify customer list, you don't need anything special for this! :) As long as you set up a newsletter subscription form (a popup, a banner, a footer sign up, etc.) that integrates with Shopify, you should be good to go! Hope this helps.

November 12, 2020

Ecstatic! So easy to use and so professional. Wish I had got it sooner!
I am NOT good with design and this app made our newsletter look fantastic. Reporting is awesome too.

The Whiskey Cave
United States
6 days using the app
Seguno replied November 12, 2020

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're ecstatic about Seguno so far, if you ever have questions please feel free to reach out to support :)

September 9, 2019

The app does do what it says BUT it does not offer segmentation or anything else that mailchimp does. Unfortunately, klaviyo which DOES offer segmentation and other features is out of my reach however at some point, unless this app catches up with the needs of e-commerce owners, I will end up leaving Seguno.

Be Kind Botanicals, Inc.
United States
5 months using the app
Seguno replied September 9, 2019

Thank you for the review and for having used Seguno for a while now, we really appreciate it! As for segmentation, you can create customer groups within Shopify that are based on things like tags, time since last order, money spent, number of orders, etc. Then, you can target (or exclude) that customer group for your Seguno newsletters. It doesn't look like you've tried this out yet, does that cover your needs?

We do have an exciting roadmap and I'd love to hear more about the features you're interested in. I'll send you a separate email to discuss further. Thanks again!

February 1, 2019

We love this email marketing app. The built in automations and the newsletter functionality will help us greatly.

Culture Greetings
United States
5 days using the app
September 23, 2023

very bad

Shop Dart
United States
5 months using the app
Seguno replied September 24, 2023

Hi there. I'm sorry you had a bad experience and wish you had contacted our support team for assistance. We've reached out a number of times but, unfortunately, haven't heard back. Is there a better email address to use for you? If so, please contact help@seguno.com or brian@seguno.com :) We're always happy to help, so if you'd like to get your account up and running, please just let us know!

Edited November 26, 2019

I used this app because mailchimp stopped working with Shopify.. I wish there was a bit more flexibility in terms of drag and drop and controlling the way the newsletters appear on mobile. Also can't see analytics of newsletters at one glance which makes it a little time consuming to compare the efficiency of campaigns as I have to do it manually on excel

La Carne Premium Meat
United Arab Emirates
5 months using the app
Seguno replied December 2, 2019

Hello there, thanks for your feedback. I reached out to you with additional information on some of the topics you mentioned here, we really appreciate your comments and suggestions!

October 30, 2023

.

Shop-Hub
United States
5 days using the app
August 10, 2020

I'm excited to finally set up my email marketing after much procrastination. Their webinars are super helpful and allowed me to set up my first automation, a welcome series. I'm setting up my my abandoned cart series next! Pretty easy to use if you just follow the steps in the webinar.

Cute But Rude
United States
5 days using the app
Seguno replied August 11, 2020

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

Edited May 14, 2020

Works great. Good control and easy to use to get a great branded look. Could use some more alternatives to text sizes, and a little complicated to segment customers. But overall my best choice as a startup.

The Cabinet
Norway
4 months using the app
Seguno replied May 14, 2020

Hey there, thanks so much for taking the time to leave us a review! We do plan on making some changes to the email editing experience very soon, so please stay tuned for those. Are you having any issues segmenting and targeting specific customer groups? If so, please don't hesitate to reach out to our support team, we'd love to give you a hand :)

January 27, 2020

Straightforward and user friendly. I love how it is integrated into Shopify. There is tons of room for improvements.

For starters, it would be great if the email system can send out newsletters of a full blog article instead of having multiple blog titles in newsletters. This would hugely reduce the need to manually duplicate an article; making an article on shopify blog and another same blog article on Seguno - which will never look the same due to css paddings and such.

Secondly, there is a need to implement css padding in each sections. This would increase the control/flexibility and hugely make the presentation of the newsletter more consistent.

It is currently impossible to create images with small text captions as well.

Looking forward to seeing a better app!

Cheers,
Lucius Atelier

Lucius Atelier
Singapore
5 days using the app
Seguno replied January 31, 2020

Hello there, thanks very much for taking the time to leave us a review, we really appreciate your feedback! You can certainly choose to only feature one of your blog posts in a Seguno newsletter, but it must be the one you've most recently published. While there currently isn't a way to implement CSS padding, please feel free to reach out to support and we'd be more than happy to find a solution for you using Seguno's customization options with regard to captioned images or anything else you'd like help with. Thanks again for using our app and for your suggestions :)