Seguno Email Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.
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Muy buena completa tiene todo y muy facil de usar, gratis dianmica y muy sensicilla, estoy feliz de ella
¡Nos alegra saber que estás disfrutando de la aplicación! Gracias por las palabras amables.
too expensive spoke to a client and because her name is in the emails it logged her as a sale, not co ridiculous trying to even post this
I'm so glad you found the app easy to use! And it looks like you had very good engagement with above-average open and click rates for the 3 newsletters you sent. It doesn't look like you tried any of our automations though.
I'm sorry to hear you didn't get many sales from the emails. Email marketing tends to have the highest ROI of any marketing channel but, like all marketing, it depends on how you use it. How much email marketing were you doing before Seguno? The most important traits of a successful email program are consistency and relevancy, making sure you're sending content your subscribers are interested in and doing so on a regular basis.
I wasn't quite sure what you meant about us logging a sale based on your customer's name, could you please expand on that? We do not handle the reporting of sales converted from our emails, Shopify does that. If someone clicks a link in the email and then goes on to make a purchase, Shopify attributes that to the email. Either way, it sounds like you got a couple of sales at least so that's great. I think with some continued use and with time for the automations to help, I suspect you'll be able to generate even more sales.
We've tried to email you a couple of times but haven't heard back. We'd love to extend your trial and see if we can help get you up and running and generating more revenue through email marketing. Are you interested? Please let us know. Regardless, we certainly wish you all the best and appreciate you trying Seguno.
Customer service is responsive but this app is only good for specific holiday mailers. Not good for generally sending newsletters to customers. Very limited templates and they are pricey.
Hi there - Thanks for the review. I'd love to better understand your feedback and then walk you through the platform. Seguno is built to manage your entire email program, including all newsletters and automations. If you're willing to give us another shot, I'd be happy to hop on a Zoom with you and provide some hands-on assistance to get you up and running successfully. Please reply to help@seguno.com, and we'll get that scheduled. Thanks again!
good good good good good good good good good good good good good good good good good good good good good good good good good good
I have been using this app for only a short time but so far, I really like what it does for me, making my site more professional.
We're happy to hear that this has helped with the professionalism of your site! Thanks for being part of the Seguno Family!
Seguno said in a recent newsletter that intend to charge people to pay for using a feature that would be building on what MailChimp may still be offering for free: This is the feature where you re-send the campaign or newsletter to the people who did not open it the first time. I loved this feature on MailChimp, where it was free at the time (early 2019) and I think still is. Seguno should try to at least match a main company's pricing schedule if they want to grow such a company reputation as MailChimp. Make it clean across the board so that the preference of the user is allowed, to choose which service they want to subscribe to. That way, you are already giving your customer a free choice, with everything priced at or below MailChimp feature prices. That's how you grow and that's how you give customer service. If you would allow this feature to be with the free plan, I'd be impressed.
Otherwise, great app, great at what they are doing...love the integration with Shopify menus etc. I totally trust this company because I've used their banner app for a number of years and their quick and precise customer service is top notch, and that app is great too. The mail marketing genre is already vast, so I would dare Seguno to add Messenger features like Octane, as that is the future of online email messaging.
Hey! Thanks so much for the review. We appreciate your kind words about our products/support and perspective on the product, we'll certainly take your feedback into consideration. We're thrilled you made the switch to Seguno and are taking advantage of that limited time offer we ran for those switching from Mailchimp so it's still free for you. Shortly after that, Mailchimp actually changed their pricing structure so it's no longer an apples to apples comparison. All contacts count toward Mailchimp tiers whereas we still only count active subscribers. Regardless, we have an exciting roadmap and are happy to have you along for the ride. Thanks again!
I used Seguno to do a newsletter campaign. I made a few errors but the support team were really helpful especially as I was working under time constraints. I am looking forward to using it again.
Thanks for the review. I'm glad we were able to help. Please reach back out if there's anything else you need. And we'd love to hear how your next one goes. Thanks again.
Christina was the staff member who assisted me. Her directions (both written and visual) were easy to follow and precise. I was able to rectify the trouble quickly and easily. The response time in answering my help ticket was also exceptional. No issues here!
Thank you for your kind words and wonderful review, we really appreciate it! I'll pass along your compliments to Christina and the team. If you ever have more questions, you know how to reach us!
I've just moved over from another provider and am very impressed with the experience. My newsletters before tended to be wordy and missed the mark with what I was trying to achieve. Seguno makes things so much easier and time-saving because it pulls directly from Shopify.
There's a few things that I might like into the future, like the ability to run a series of welcome messages rather than one, and the ability to target purchasers based on specific purchases.
Thanks for the great review! We really appreciate it and think you're spot-on, series for automations is a big feature on our near-term roadmap.
As for segmenting by past purchases right now, check out the Smart Tags app. It can help you tag customers based on that data and then you can create customer groups for targeting your newsletters.
Thanks again! :)
really great!! Also for beginners like me. Its all inside Shopify. Its really easy and you can set up an automated triggered mail in the free plan. Its all what you need at the beginning. :) I tried several other apps but they are really shitty compared to Seguno! I am a Seguno Fan now :) Thank you so much! When we make enough sales we will make an upgrade on the plan. :)
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far, please reach out to support if you need anything :)