Seguno Email Marketing

Seguno Email Marketing

Reviews (1,166)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it accessible for those with limited technical skills. The responsive and personalized customer support is frequently praised, along with the professional and intuitive email templates that facilitate the creation of appealing marketing emails. Key features like automation enhance customer engagement and boost sales, while performance analytics help track the effectiveness of email campaigns. Continuous updates ensure the app remains relevant for email marketing.

July 4, 2019

I have been using this app for only a short time but so far, I really like what it does for me, making my site more professional.

The Monster's Art
United States
3 months using the app
Seguno replied July 11, 2019

We're happy to hear that this has helped with the professionalism of your site! Thanks for being part of the Seguno Family!

July 19, 2019

Seguno said in a recent newsletter that intend to charge people to pay for using a feature that would be building on what MailChimp may still be offering for free: This is the feature where you re-send the campaign or newsletter to the people who did not open it the first time. I loved this feature on MailChimp, where it was free at the time (early 2019) and I think still is. Seguno should try to at least match a main company's pricing schedule if they want to grow such a company reputation as MailChimp. Make it clean across the board so that the preference of the user is allowed, to choose which service they want to subscribe to. That way, you are already giving your customer a free choice, with everything priced at or below MailChimp feature prices. That's how you grow and that's how you give customer service. If you would allow this feature to be with the free plan, I'd be impressed.

Otherwise, great app, great at what they are doing...love the integration with Shopify menus etc. I totally trust this company because I've used their banner app for a number of years and their quick and precise customer service is top notch, and that app is great too. The mail marketing genre is already vast, so I would dare Seguno to add Messenger features like Octane, as that is the future of online email messaging.

True African Art
United States
3 months using the app
Seguno replied August 6, 2019

Hey! Thanks so much for the review. We appreciate your kind words about our products/support and perspective on the product, we'll certainly take your feedback into consideration. We're thrilled you made the switch to Seguno and are taking advantage of that limited time offer we ran for those switching from Mailchimp so it's still free for you. Shortly after that, Mailchimp actually changed their pricing structure so it's no longer an apples to apples comparison. All contacts count toward Mailchimp tiers whereas we still only count active subscribers. Regardless, we have an exciting roadmap and are happy to have you along for the ride. Thanks again!

August 20, 2019

I used Seguno to do a newsletter campaign. I made a few errors but the support team were really helpful especially as I was working under time constraints. I am looking forward to using it again.

Incrediwear Ireland
Ireland
3 months using the app
Seguno replied August 29, 2019

Thanks for the review. I'm glad we were able to help. Please reach back out if there's anything else you need. And we'd love to hear how your next one goes. Thanks again.

September 29, 2023

Christina was the staff member who assisted me. Her directions (both written and visual) were easy to follow and precise. I was able to rectify the trouble quickly and easily. The response time in answering my help ticket was also exceptional. No issues here!

Sara Frances Designs
Canada
3 days using the app
Seguno replied October 10, 2023

Thank you for your kind words and wonderful review, we really appreciate it! I'll pass along your compliments to Christina and the team. If you ever have more questions, you know how to reach us!

Edited April 12, 2019

I've just moved over from another provider and am very impressed with the experience. My newsletters before tended to be wordy and missed the mark with what I was trying to achieve. Seguno makes things so much easier and time-saving because it pulls directly from Shopify.
There's a few things that I might like into the future, like the ability to run a series of welcome messages rather than one, and the ability to target purchasers based on specific purchases.

Nourish Botanicals
Australia
2 months using the app
Seguno replied April 12, 2019

Thanks for the great review! We really appreciate it and think you're spot-on, series for automations is a big feature on our near-term roadmap.

As for segmenting by past purchases right now, check out the Smart Tags app. It can help you tag customers based on that data and then you can create customer groups for targeting your newsletters.

Thanks again! :)

July 12, 2020

really great!! Also for beginners like me. Its all inside Shopify. Its really easy and you can set up an automated triggered mail in the free plan. Its all what you need at the beginning. :) I tried several other apps but they are really shitty compared to Seguno! I am a Seguno Fan now :) Thank you so much! When we make enough sales we will make an upgrade on the plan. :)

WeinDaheim
Germany
3 days using the app
Seguno replied July 13, 2020

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far, please reach out to support if you need anything :)

December 8, 2021

The app is easy to set-up and helpful. Really works!!!!! I recommend install this app with your On-Line store to optimize your marketing strategy.

BioAcuatica
United States
3 days using the app
Seguno replied December 9, 2021

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

June 30, 2022

So user friendly. Easy to use for someone who isn't the most tech savy. Excited to learn about everything this app has to offer

Tail Waggin' Biscuits & Bones, Inc.
United States
3 days using the app
Seguno replied July 15, 2022

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

March 3, 2023

Great app. The news letters are easy to create and they look good visually. A professional solution. Thanks to support who were quick to help me out.

HockeyStation
United Kingdom
3 days using the app
Seguno replied March 3, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

November 25, 2019

Very good app easy to use and works well with shopify - i like the fact that i don't have to manually add each product send a newsletter in 5 minutes!!

Alley Chic
Australia
3 days using the app
Seguno replied November 27, 2019

Hello there, thank you for your feedback. Quick and easy are what we strive for, so it's great to hear that you have found that to be the case while using Seguno :) Thanks again for taking the time to write us a review, it really means a lot to us!