Seguno Email Marketing

Seguno Email Marketing

Reviews (1,176)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and traffic, noting its seamless Shopify integration and user-friendly features like a drag-and-drop editor and Canva integration. It supports targeted marketing with customer segmentation and automation, and provides detailed performance reports. The app is praised for its reliable performance and excellent customer support, which offers proactive marketing guidance and regular feature updates.

April 28, 2020

I'm new to this, but have shopify, love the integration. There's so much noise in this area right now, Seguno is easier for me to get to grips with. Took me a long time to handle shopify and getting better with graphics. Great Webinar thankyou

Kate Knowles Artist
Ireland
3 months using the app
Seguno replied April 30, 2020

Hello there, thanks so much for leaving us a review and we're glad to hear you enjoyed the webinar!

June 3, 2021

What an amazing app! Just love everything about it as it solves many issues for us. Setup of the automation is easy & support is amazing. The value that this app will add & already has in just a few short days is priceless. Thank you guys for an amazing app!

OnlineHomeStore.co.za
South Africa
4 days using the app
Seguno replied June 7, 2021

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

July 22, 2019

GREAT APP VERY EASY TO USE EVEN FOR A NOVICE LIKE ME.JUST WAITING NOW ON RESULTS FROM MY FIRST SUBSCRIBER MAIL OUT.

Dashy and Me
Australia
4 days using the app
Seguno replied July 22, 2019

Thank you for your review! We'll have our fingers crossed for you. :)

September 27, 2021

I am really happy to have found Seguno. I've tried various apps and none of them were what I needed. I love that it is simple to use and that it is integrated into Shopify, so I don't have to leave it. Besides, the Canva integration is fantastic. I think that's the best feature!

AltaVidaPet
Lithuania
4 days using the app
Seguno replied September 27, 2021

Hello there, thanks so much for leaving us a wonderful review, we really appreciate it! We're so glad to hear you're finding Seguno and the Canva integration easy to use and that you're happy with it so far :)

August 18, 2019

why do you put the unsubscribe button at the top of the email? ABSOLUTELY USELESS APP!! Jason Hutchinson

Sonnycosmetics
United States
3 months using the app
Seguno replied August 18, 2019

Hi there! Thanks for sharing your feedback. You're able to hide the header unsubscribe link after authenticating your domain, which you've already done, so just head back into the editor, uncheck the corresponding box in the Header section settings, and click Save. Please reach out to Support if you need more detailed instructions.

I hope that helps. After you've settled this concern, we'd love to hear your thoughts on the app more generally. And please never hesitate to contact us directly, we're always happy to help. Have a great rest of your weekend!

January 16, 2024

It is going pretty smooth n im not savy with these kind of stuff

Jaz Couture
United States
4 days using the app
July 16, 2019

Muy buena completa tiene todo y muy facil de usar, gratis dianmica y muy sensicilla, estoy feliz de ella

Rabbittechs
United Kingdom
4 days using the app
Seguno replied July 22, 2019

¡Nos alegra saber que estás disfrutando de la aplicación! Gracias por las palabras amables.

Edited May 9, 2020

too expensive spoke to a client and because her name is in the emails it logged her as a sale, not co ridiculous trying to even post this

Feathers Of Italy
United Kingdom
3 months using the app
Seguno replied May 13, 2020

I'm so glad you found the app easy to use! And it looks like you had very good engagement with above-average open and click rates for the 3 newsletters you sent. It doesn't look like you tried any of our automations though.

I'm sorry to hear you didn't get many sales from the emails. Email marketing tends to have the highest ROI of any marketing channel but, like all marketing, it depends on how you use it. How much email marketing were you doing before Seguno? The most important traits of a successful email program are consistency and relevancy, making sure you're sending content your subscribers are interested in and doing so on a regular basis.

I wasn't quite sure what you meant about us logging a sale based on your customer's name, could you please expand on that? We do not handle the reporting of sales converted from our emails, Shopify does that. If someone clicks a link in the email and then goes on to make a purchase, Shopify attributes that to the email. Either way, it sounds like you got a couple of sales at least so that's great. I think with some continued use and with time for the automations to help, I suspect you'll be able to generate even more sales.

We've tried to email you a couple of times but haven't heard back. We'd love to extend your trial and see if we can help get you up and running and generating more revenue through email marketing. Are you interested? Please let us know. Regardless, we certainly wish you all the best and appreciate you trying Seguno.

February 16, 2023

Customer service is responsive but this app is only good for specific holiday mailers. Not good for generally sending newsletters to customers. Very limited templates and they are pricey.

Blossoms & Bud
United States
3 months using the app
Seguno replied November 25, 2023

Hi there - Thanks for the review. I'd love to better understand your feedback and then walk you through the platform. Seguno is built to manage your entire email program, including all newsletters and automations. If you're willing to give us another shot, I'd be happy to hop on a Zoom with you and provide some hands-on assistance to get you up and running successfully. Please reply to help@seguno.com, and we'll get that scheduled. Thanks again!

April 25, 2022

good good good good good good good good good good good good good good good good good good good good good good good good good good

Bronson
China
3 months using the app