Seguno Email Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it accessible for those with limited technical skills. The responsive and personalized customer support is frequently praised, along with the professional and intuitive email templates that facilitate the creation of appealing marketing emails. Key features like automation enhance customer engagement and boost sales, while performance analytics help track the effectiveness of email campaigns. Continuous updates ensure the app remains relevant for email marketing.
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This was my first time using it! It was easy to use and everything went out without any problems. I loved it. It's June, I was hoping for more but hey socks are not so much a hit in summer. I did get opens and purchases. I might need to work on my open line more. Especially since my biggest sale is in July. I'm crazy about Pomp and Circumstance, Fireworks, 4th of July! I could give my whole store away in July! Now Seguno just needs to help me do it!
Hey! Thanks so much for your review. We're happy to hear you're liking it so far and hope July was a great month for you! :) Please contact us if you ever need anything or are looking for ideas to help promote your socks, we're always happy to help and appreciate you using Seguno.
it does lot of automation work, which is very helpful.... it does lot of automation work, which is very helpful....
Hey there, thanks so much for your review. We're glad to know you're making good use of our automations, keep up the great work!
First impressions are stellar. Had an informative meeting with Brian. He listened patiently as I detailed my miserable experience with Privy. Answered all my questions. Walked me through the start up process and the features of the app. So far I have been happily impressed with the performance of the app. My emails look polished and fit my brand.
Definitely recommend.
Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our team so far, if you ever have questions you know where to find us :)
Excellent so far! Customer service has been quick to respond, everything is very intuitive and newsletters look great. Much better than Mailchimp which we were using before!
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)
As far as free apps go this one is the best one out there if you are beginner to email marketing. It was definitely the most easy to use. However, as of today Shopify has released its own native email marketing app which is even easier to use! I would recommend that you use Shopify's native app first and then consider Seguno's paid plan if you're looking for more features. That being said Seguno needs to reduce their pricing on the paid plan now that they are competing with Shopify (and so many other email marketing apps). Currently Seguno's paid plan offers:
• Removing the Seguno branding from the footer -- I AM ADVISING SEGUNO TO MAKE THIS IS A FREE FEATURE IN LIGHT OF THE COMPETITION THEY NOW FACE FROM SHOPIFY'S OWN APP
• Remailing non-openers -- RE-EMAILING PEOPLE IS A BAD IDEA TO BEGIN WITH SO I'M NOT SURE WHY THIS IS A PAID FEATURE IT SHOULD BE A FREE FEATURE
• Tag-triggered emails -- SHOPIFY ALLOWS THIS FOR FREE NOW WITH THEIR NATIVE APP SO THIS SHOULD ALSO BE A FREE FEATURE FOR SEGUNO
• Premium email sections (includes the Countdown, Flipbook, and more to come) -- SEGUNO DID A GOOD JOB WITH THIS!
• Product review request automation -- THIS IS A GOOD IDEA BUT REALISTICALLY ALL OF THE GOOD REVIEW APPS HAVE THEIR BUILT-IN AUTOMATED REVIEW REQUEST EMAILS
The special thing that Seguno offers is automations which is something they should build upon and make into a paid feature down the road. This is just my 2 cents.
My website: www.gearscanada.com
Thanks so much for your in-depth and honest feedback in your app review for Seguno: Email Marketing. We really appreciate the time you took to leave a helpful review with lots of substance, it does wonders for helping us improve the app.
While Shopify Email does allow you to send to a customer group based on a tag, which Seguno does for free as well, Seguno's tag-triggered emails are actually unique in that adding the tag to the customer's profile automatically triggers an individual email to that subscriber. There are lots of great use cases here, like having a welcome email for wholesale signups that skips the normal welcome email or maybe a 'thanks for attending our recent event' type of email. With some manual tagging or using another app that automatically tags based on purchase data, you could then automate some specific emails like thanking VIPs or product care instructions. Are there any use cases that come to mind for you? We have other types of automation we plan to add and will very soon be adding a new paid feature: series, which would allow all automations to send multiple emails over time. Lots more to come there!
Remailing non-openers can be powerful. A simple example is around holidays when people are getting a lot of emails and are more likely to miss things in their inbox. Or perhaps you're running a big promotion and want to remind people about it without bothering people that have already opened the email. It's not something you want to use all the time and there are best practices to follow but it works really well when used appropriately.
Thanks very much for your kind words about our premium sections such as Flipbook and Countdown, we've got more great sections we plan to add over time too. With regard to our review request automation, you are correct that most review apps do have their own built-in review request emails but this is more meant for those merchants using the free Shopify Product Reviews app.
We'll send you an email directly if you'd like to discuss some things further, thanks again for your feedback and suggestions :)
I used another popular app for several years, which will not be named (but it cut ties from Shopify recently...) and decided to switch over to Seguno because of their pricing and reviews. I'm telling you, this app is incredible! It's extremely easy to customize emails and automate them - and they look fantastic! The features are top notch, and I did have a question for customer service, and they took the time to reply on Christmas Eve one day later. Can't recommend this app enough!! 5 stars!!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
I haven't been using this app for long but I am enjoying how I can use this to schedule my store's newsletters to be delivered to customers at specific times
Hello there, thanks for leaving us a review, we really appreciate it! If you have any suggestions or feedback about the app or how we can improve, please don't hesitate to reach out to our support team!
Now that Mailchimp is gone this looks like a great alternative. I will say that the setup is a bit involved.
Thanks for the review. What part did you have trouble with? We'd love to help, please click the Talk To Support button inside the app to reach us.
très bonne application
Bonjour; merci d'avoir laissé un avis. Si vous avez des commentaires sur la manière dont nous pouvons améliorer votre expérience, n'hésitez pas à nous le faire savoir ! Nous vous avons envoyé un e-mail vous proposant de l'aide si vous avez besoin d'aide pour quoi que ce soit :)
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Hello there; thank you for leaving a review. If you have any feedback on how we can improve your experience, please let us know! We sent you an email offering assistance if you need help with anything :)
It's what you need when you need it! Saves you time and trouble to make you more money and strengthen your business.
Hi there - thanks so much for the kind words and letting us know we're hitting the mark on saving time and getting great results! It looks like one of the stars fell off when you edited the review, but we'd love to work with you to earn that back! Our team has been reaching out with some ideas to get you to the next level :)