Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

December 8, 2021

The app is easy to set-up and helpful. Really works!!!!! I recommend install this app with your On-Line store to optimize your marketing strategy.

BioAcuatica
United States
3 days using the app
Seguno replied December 9, 2021

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

June 30, 2022

So user friendly. Easy to use for someone who isn't the most tech savy. Excited to learn about everything this app has to offer

Tail Waggin' Biscuits & Bones, Inc.
United States
3 days using the app
Seguno replied July 15, 2022

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

March 3, 2023

Great app. The news letters are easy to create and they look good visually. A professional solution. Thanks to support who were quick to help me out.

HockeyStation
United Kingdom
3 days using the app
Seguno replied March 3, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

November 25, 2019

Very good app easy to use and works well with shopify - i like the fact that i don't have to manually add each product send a newsletter in 5 minutes!!

Alley Chic
Australia
3 days using the app
Seguno replied November 27, 2019

Hello there, thank you for your feedback. Quick and easy are what we strive for, so it's great to hear that you have found that to be the case while using Seguno :) Thanks again for taking the time to write us a review, it really means a lot to us!

June 19, 2019

This was my first time using it! It was easy to use and everything went out without any problems. I loved it. It's June, I was hoping for more but hey socks are not so much a hit in summer. I did get opens and purchases. I might need to work on my open line more. Especially since my biggest sale is in July. I'm crazy about Pomp and Circumstance, Fireworks, 4th of July! I could give my whole store away in July! Now Seguno just needs to help me do it!

Socks by My Foot Fetish
United States
3 months using the app
Seguno replied August 6, 2019

Hey! Thanks so much for your review. We're happy to hear you're liking it so far and hope July was a great month for you! :) Please contact us if you ever need anything or are looking for ideas to help promote your socks, we're always happy to help and appreciate you using Seguno.

February 29, 2020

it does lot of automation work, which is very helpful.... it does lot of automation work, which is very helpful....

Aadhyacollections
India
3 days using the app
Seguno replied March 4, 2020

Hey there, thanks so much for your review. We're glad to know you're making good use of our automations, keep up the great work!

May 7, 2023

First impressions are stellar. Had an informative meeting with Brian. He listened patiently as I detailed my miserable experience with Privy. Answered all my questions. Walked me through the start up process and the features of the app. So far I have been happily impressed with the performance of the app. My emails look polished and fit my brand.

Definitely recommend.

Daylin Skye
United States
3 days using the app
Seguno replied May 9, 2023

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our team so far, if you ever have questions you know where to find us :)

July 12, 2023

Excellent so far! Customer service has been quick to respond, everything is very intuitive and newsletters look great. Much better than Mailchimp which we were using before!

Rock Atoll
Hong Kong SAR
3 days using the app
Seguno replied July 21, 2023

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

April 20, 2020

As far as free apps go this one is the best one out there if you are beginner to email marketing. It was definitely the most easy to use. However, as of today Shopify has released its own native email marketing app which is even easier to use! I would recommend that you use Shopify's native app first and then consider Seguno's paid plan if you're looking for more features. That being said Seguno needs to reduce their pricing on the paid plan now that they are competing with Shopify (and so many other email marketing apps). Currently Seguno's paid plan offers:

• Removing the Seguno branding from the footer -- I AM ADVISING SEGUNO TO MAKE THIS IS A FREE FEATURE IN LIGHT OF THE COMPETITION THEY NOW FACE FROM SHOPIFY'S OWN APP
• Remailing non-openers -- RE-EMAILING PEOPLE IS A BAD IDEA TO BEGIN WITH SO I'M NOT SURE WHY THIS IS A PAID FEATURE IT SHOULD BE A FREE FEATURE
• Tag-triggered emails -- SHOPIFY ALLOWS THIS FOR FREE NOW WITH THEIR NATIVE APP SO THIS SHOULD ALSO BE A FREE FEATURE FOR SEGUNO
• Premium email sections (includes the Countdown, Flipbook, and more to come) -- SEGUNO DID A GOOD JOB WITH THIS!
• Product review request automation -- THIS IS A GOOD IDEA BUT REALISTICALLY ALL OF THE GOOD REVIEW APPS HAVE THEIR BUILT-IN AUTOMATED REVIEW REQUEST EMAILS

The special thing that Seguno offers is automations which is something they should build upon and make into a paid feature down the road. This is just my 2 cents.

My website: www.gearscanada.com

Gears Canada
Canada
3 months using the app
Seguno replied April 22, 2020

Thanks so much for your in-depth and honest feedback in your app review for Seguno: Email Marketing. We really appreciate the time you took to leave a helpful review with lots of substance, it does wonders for helping us improve the app.

While Shopify Email does allow you to send to a customer group based on a tag, which Seguno does for free as well, Seguno's tag-triggered emails are actually unique in that adding the tag to the customer's profile automatically triggers an individual email to that subscriber. There are lots of great use cases here, like having a welcome email for wholesale signups that skips the normal welcome email or maybe a 'thanks for attending our recent event' type of email. With some manual tagging or using another app that automatically tags based on purchase data, you could then automate some specific emails like thanking VIPs or product care instructions. Are there any use cases that come to mind for you? We have other types of automation we plan to add and will very soon be adding a new paid feature: series, which would allow all automations to send multiple emails over time. Lots more to come there!

Remailing non-openers can be powerful. A simple example is around holidays when people are getting a lot of emails and are more likely to miss things in their inbox. Or perhaps you're running a big promotion and want to remind people about it without bothering people that have already opened the email. It's not something you want to use all the time and there are best practices to follow but it works really well when used appropriately.

Thanks very much for your kind words about our premium sections such as Flipbook and Countdown, we've got more great sections we plan to add over time too. With regard to our review request automation, you are correct that most review apps do have their own built-in review request emails but this is more meant for those merchants using the free Shopify Product Reviews app.

We'll send you an email directly if you'd like to discuss some things further, thanks again for your feedback and suggestions :)

December 24, 2020

I used another popular app for several years, which will not be named (but it cut ties from Shopify recently...) and decided to switch over to Seguno because of their pricing and reviews. I'm telling you, this app is incredible! It's extremely easy to customize emails and automate them - and they look fantastic! The features are top notch, and I did have a question for customer service, and they took the time to reply on Christmas Eve one day later. Can't recommend this app enough!! 5 stars!!

CHD warrior
United States
3 days using the app
Seguno replied December 28, 2020

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)