Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

March 20, 2020

I haven't been using this app for long but I am enjoying how I can use this to schedule my store's newsletters to be delivered to customers at specific times

Sadji Treasures
United States
About 2 months using the app
Seguno replied March 20, 2020

Hello there, thanks for leaving us a review, we really appreciate it! If you have any suggestions or feedback about the app or how we can improve, please don't hesitate to reach out to our support team!

August 18, 2019

Now that Mailchimp is gone this looks like a great alternative. I will say that the setup is a bit involved.

Iphone Cases Collective
United States
2 months using the app
Seguno replied August 29, 2019

Thanks for the review. What part did you have trouble with? We'd love to help, please click the Talk To Support button inside the app to reach us.

September 3, 2023

très bonne application

La boutique de mat
France
About 2 months using the app
Seguno replied September 6, 2023

Bonjour; merci d'avoir laissé un avis. Si vous avez des commentaires sur la manière dont nous pouvons améliorer votre expérience, n'hésitez pas à nous le faire savoir ! Nous vous avons envoyé un e-mail vous proposant de l'aide si vous avez besoin d'aide pour quoi que ce soit :)
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Hello there; thank you for leaving a review. If you have any feedback on how we can improve your experience, please let us know! We sent you an email offering assistance if you need help with anything :)

Edited December 9, 2022

It's what you need when you need it! Saves you time and trouble to make you more money and strengthen your business.

Buckford Noble
United States
About 2 months using the app
Seguno replied January 12, 2023

Hi there - thanks so much for the kind words and letting us know we're hitting the mark on saving time and getting great results! It looks like one of the stars fell off when you edited the review, but we'd love to work with you to earn that back! Our team has been reaching out with some ideas to get you to the next level :)

June 29, 2019

Easy to set up. I like the overall look of the newsletter set up. Wish there was a way to write text ( more characters) without uploading a blog post. I haven't been using it long and already the abandoned cart email is working. Yay! Thanks and I do recommend.

Specs Bags & More
United States
About 2 months using the app
Seguno replied June 30, 2019

Thanks so much for the review! We’re thrilled you’re enjoying Seguno so far. You can add more text in any email when you go into the editor. Try searching the in—app help widget for “customize” to find a related article or send Support a message and we’d be happy to help direct you further. Thanks again!

Edited March 28, 2019

This looked like a promising service, especially with Shopify and MailChimp parting ways, but their lack of response has meant we will be uninstalling this app. We are in the market on making money not sitting around waiting for someone to approve an app we will be paying for. This level of service is a joke, and Shopify should be ashamed of themselves for recommending this service. Heres hoping that Shopify comes to their senses and allows MailChimp to continue as they might lose more customers if they are going to recommend sub-par services like this one.

Black Ivy Lingerie
Australia
2 months using the app
Seguno replied March 28, 2019

We've already messaged you after completing your account review so we're thrilled to welcome you to Seguno. We are working around the clock to help everyone and very much care about our users. We also have to protect our deliverability as an email service provider so our account review process is to help ensure our customers are not going to damage that reputation. I understand an extra hurdle at the beginning can be frustrating but I hope you can appreciate the effort we put in to now protect you as a user of Seguno. Please reach back out if there's anything else we can do to help with your migration. Thanks! - Chris

May 28, 2019

I would really like to be able to send emails to specific groups of customers depending on what they are tagged or previously purchased etc. Also, sequence emails, not just a single email to welcome etc more of an on boarding or education series.

Miijo Australia
Australia
About 2 months using the app
Seguno replied August 6, 2019

Hey! Thanks so much for your review. You can target specific groups of customers based on tags and some other information, please search our help docs for "recipients" to find a relevant article. We hope to expand that area as well but turning our automations into a series of emails is definitely on the list! We appreciate the feedback and you joining us on this journey :)

Edited July 12, 2019

DiLoro Leather (www.diloro.com) is a relatively new website, promoting it and letting people know what we offer is essential, I'm very glad I found Seguno: Email Marketing, looks like my job just got a lot easier. Thanks guys!

DiLoro Leather
United States
2 days using the app
Seguno replied July 12, 2019

You're very welcome! Thank you for the review!! We really appreciate it. :)

February 24, 2019

This app is so easy to use, and the support has been fantastic. It's by far the best email-marketing app I've tried, and I would definitely recommend it!

Gem & Tonik
Australia
2 days using the app
October 6, 2022

We switched to Seguno from Mailchimp. We have found that the deliverability is higher, the price is cheaper, and Seguno is just much easier to use.

Sunset Pergola Kits
United States
2 days using the app
Seguno replied November 3, 2022

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)