Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

Edited March 10, 2020

I needed help navigating through the app but luckily I got someone patient and willing to take the time to walk me through it. Great customer service!

Janice Friedman
Canada
1 day using the app
Seguno replied March 16, 2020

Hello again, thanks so much for leaving us 5-stars, we really appreciate it! If you ever need further assistance in the future, you know where to find us :) Thanks again and best of luck with your shop.

March 9, 2021

I’ve only just began using this app but for someone new to websites and apps, this has been brilliant. Super straightforward to use- I’m really pleased with it. Their customer service is great- I reached out to them with a question and they replied quickly, professionally and were really helpful. I’d highly recommend this app.

Polly’s Party Pieces
United Kingdom
1 day using the app
Seguno replied March 11, 2021

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

August 11, 2023

I've been struggling to find a program that I love, and have spent too much time installing, configuring only to delete apps. I didn't realize when I installed this, all the features it would have that I've needed and had to get other apps to perform. So far I am very happy with my experience! Will update if anything changes.

forEVER Permanent Jewelry Supplies
Canada
1 day using the app
Seguno replied August 23, 2023

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

April 18, 2023

So far so good! It has taken the complexity of structuring email campaigns and simplified in a way I didn't think was possible. Highly reccomended

Blackbeard's Den
Australia
1 day using the app
Seguno replied April 19, 2023

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

November 4, 2020

I'm already in love with this app. I downloaded this app after a little review, while looking for Kit apps. I can say that is very intuitive and easy to use and it comes with the chance of translate the text for the emails. That's a wonderful help for my business. Also there is a little section with pre-made templates that can be customized. Unfortunately this section counts on very few templates but I hope many more will be added in future. It would be great to have at least a couple of them based on different industries. So, basically, with this app you can customize marketing emails and enable automated followup emails. As of today I'm giving 4 stars and it's worth it. 5 starts when template sections will be increased

MADAMIGELLA
Italy
26 days using the app
Seguno replied November 6, 2020

Hello there, thanks so much for taking the time to leave us a review, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, please don't hesitate to email us with suggestions to improve our templates :)

September 20, 2019

Really like the app !! Easy to use... +++ Love that we stay inside Shopify to manage all our marketing emails. Awesome and fast support.

Les Éditions Victor et Anaïs Inc.
Canada
22 days using the app
Seguno replied September 23, 2019

Thanks so much for the review! We're looking to integrate in even more ways in the future. We appreciate you. :)

July 31, 2019

Takes forever to set up. Never made it past the "account review" process which apparently takes almost a month and a follow up email to them to happen.

USA - Everest Parts Supplies
United States
28 days using the app
Seguno replied August 6, 2019

Hi again. I contacted you directly but thought I'd try here too. I do apologize for the poor experience. We hadn't heard back from you on a few items from our previous correspondence but definitely want to help you get going. Would you like to come back and finish the process? I had already mentioned extending your trial from 10 to 30 days but can do 60 to help make up for this.

We'd also be happy to give you a long free trial with our Mail Connect app if you'd prefer to use Mailchimp instead. Please let me know. Thanks for your consideration and the opportunity to improve your experience.

May 19, 2020

great work i love the app .............................................................................................................................................

luxumask
Morocco
About 23 hours using the app
Seguno replied May 20, 2020

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far!

April 22, 2019

I switched over from Mailchimp recently. here are my thoughts:
Pros:
- I do like how you can have 2000 subs.
- everything can be done in your shopify panel
- importing from mailchimp was easy
- Free!

Issues:
- Generally the editor to make your emails is very basic and tiring to use.
-- Wish it had an ability to duplicate sections that you made in your current newsletter.
-- Bullets aren't supported
-- It's hard to track and see the stats of all your newsletters. The data is there, but it feels like I have to go through multiple clicks just to see how many people opened by latest newsletter. Would be nice to have a dashboard page that shows your stats: subs, most recent newsletter stats, etc

JAMKOO
United States
27 days using the app
Seguno replied May 21, 2019

Thanks so much for your review! I'm a little late here but we really appreciate your feedback and will definitely be adding the features you're interested in. We're grateful you've chosen to use Seguno, thank you for your continued support. Please reach out if you need anything! Thanks again :)

July 5, 2019

So far, so good. I've set up 1 newsletter and deployed it. And I've set up 2 automated emails. The UI is much easier to use than having to know liquid code for Shopify automated emails. And since it's free for accounts with fewer than 250 subscribers, it's a great way to build your business as you're learning without much cost. And as we continue to build up our subscribers, we'll be able to justify the expense.

rivers & roads boutique
United States
About 22 hours using the app
Seguno replied July 8, 2019

Thanks for the review! Best of luck in building your subscriber list. We hope we'll be able to help with that.