Seguno Email Marketing , 1,122 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, customizable templates, and marketing automation features. Many have reported a boost in sales and value its detailed campaign reporting. The app's integration with Canva and Shopify's customer segments, discounts, products, and collections is highly praised. Merchants consistently commend the customer service for its prompt and helpful responses. The pricing model is considered beneficial for small businesses.

July 9, 2019

Wow, it was so easy and anyone, I really mean anyone can create email marketing newsletters and send to the customers. I just did and it was so wonderful experience.

damtuhusa
United States
About 2 hours using the app
Seguno replied July 11, 2019

Glad you've been able to learn the app with ease! Thanks for the review.

May 18, 2019

I decided to download Seguno after MailChimp stoped working with Shopify in may. I am now incredible happy that MailChimp is no longer integrated with Shopify, so that I had to find new options! Seguno is so incredible intuitive and time saving for my small business. I can now create and handle all my emails inn the Shopify app (or online directly in Shopify). I also want to thank you for including the option to customise the language very easily, my shop is located in Norway and it can be difficult finding apps that work perfectly with the local language.

Miriam Haukebø
Norway
About 2 hours using the app
July 30, 2019

They do a lot of questions just to install an app! And also 3 days of waiting for a response.

Thanks but I just got uninstalled the app and installed another one.

Paint by Numbers for Adults
United States
2 days using the app
Seguno replied August 6, 2019

Hi again. I already contacted you directly but thought I'd follow up here too. I do apologize for the initial delay, we've had a large influx of customers and are working through account reviews as quickly as possible. Our goal here is to provide onboarding guidance based on your particular situation and protect your deliverability. We also have to protect our overall deliverability as an email service provider and I understand an extra hurdle at the beginning can be frustrating but I hope you can appreciate the effort we then put in to protect you as a user of Seguno.

I realize you've uninstalled now but we'd certainly like to have you give us a try. I'd be happy to give you an extended trial as well as a thank you for the opportunity to improve your experience. Please let me know. Regardless, we certainly wish you all the best going forward! Thanks.

August 12, 2020

Finally i found an email app that is easy. It has the exact same functions as shopify so i know exactly how to navigate it. Super helpful, i'd happily pay the $10 a month

Chakra9
United States
About 1 hour using the app
Seguno replied August 21, 2020

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

June 25, 2020

I needed an app to make a quick preorder notification for my email list. It worked great! Easy to pick up and go.

Microppose - Intelligent Culturing Solutions For The Commercial Grower
United States
About 1 hour using the app
Seguno replied June 30, 2020

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

Edited June 14, 2019

I highly recommend to use Seguno. It is very user friendly, so easy to use and it looks very professional. And most important, I love how all data is integrated in your Shopify store, this makes it so easy.

LES ICÔNES
Netherlands
About 1 hour using the app
Seguno replied July 8, 2019

Thanks so much! Our goal is to make sure the integration only makes things easier. :)

Edited June 28, 2019

Only had the app for a few days but so far I’m impressed. I love the fact that it is built directly into Shopify!

OMG Beauty Solutions
New Zealand
About 22 hours using the app
Seguno replied July 15, 2019

We're happy to hear you're enjoying the integration with Shopify! Take care. :)

September 19, 2021

Although this application is one of the best sending mails But they ruined it by very bad and late reply from customer support ( if they replied )
and no forums to capture leads and I am not willing to pay money for just emails which is free on shopify

Moon bell
Egypt
1 day using the app
Seguno replied September 21, 2021

Hi there! We were sorry to miss you over the weekend but followed up as soon as we got back to the office! We also have a few options for the features you mentioned and would be happy to help you get those set up as soon as possible. Please feel free to respond to the email from help@seguno.com - we're always happy to help! - Brian, Seguno

July 16, 2019

Sent first email checked my links and everything. Email sent and all the links where 404 once landed in my customers in box. Not happy about this app at all!

Region Wine Club
United States
About 24 hours using the app
Seguno replied August 6, 2019

Hi again. We spoke directly immediately after this happened but thought I'd add some information here. This was due to your Shopify storefront not being accessible due to some temporary Shopify downtime, it was not related to our app. We'd still love to have you give us another try if you're interested, just reach back out and I'll be sure to give you an extended trial. Regardless, we certainly wish you all the best!

April 21, 2022

This is our second store using Seguno and the experience has been nothing short of perfect. Customer service is outstanding

TSE Kansas City
United States
29 minutes using the app
Seguno replied April 22, 2022

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno on both of your shops :)