Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

July 30, 2019

Very easy to use. Maybe a a little bit expensive, they should be a little bit generous in the free plan for the number of subscribers.

Mediluxe
United Arab Emirates
About 21 hours using the app
May 30, 2019

Unique codes is exactly what I was looking for. I like the layout and the flow they have, it's a bit complicated to set up at first, but once you get through the whole process it's pretty good to go. As long as you have enough automation to do and are seeing a good number of customers/users, I think this can be helpful. Will update review after a month or so of use!

Negotiation Planner
United States
19 days using the app
July 7, 2019

This app is very easy to use and make professional looking emails. If you need an app for email marketing I would recommend giving this one a try.

The Gift Reserve
United States
17 days using the app
Seguno replied July 11, 2019

Thanks so much for the kind words!

January 21, 2020

First time using an email delivery service and this was SO easy. Love how simple the interface is. Lots of personalization options. If you’re on the fence, leap!

Bad Dog Metalworks
United States
About 17 hours using the app
Seguno replied January 21, 2020

Thanks so much for your review, we really appreciate you taking the time to leave us feedback! Thanks for your recommendation as well, it really means a lot to us :)

April 13, 2019

I just installed this email marketing app but so far so good. Seems to be a really nice product Seguno has put together here. I really like it. Nice designs, nice features, really like it. 5 stars Seguno!

Yummylook.com
United States
About 16 hours using the app
December 3, 2019

Molto facile da utilizzare, la consiglio vivamente !
Da già anche delle email già fatte in modo da non stare a crearle da zero

Shoebuya
Italy
About 14 hours using the app
Seguno replied December 3, 2019

Ciao, grazie mille per il tuo feedback, lo apprezziamo davvero! Siamo così felici di sentirti come i nostri modelli e ottenere il massimo da Seguno. Se hai mai bisogno di aiuto per utilizzare la nostra app, non esitare a contattare il nostro team di supporto :)

Hello, thanks so much for your feedback, we really appreciate it! We're so glad to hear you like our templates and are getting the most out of Seguno. If you ever need help using our app, please don't hesitate to reach out to our support team :)

August 5, 2019

This app removes contacts that have signed up to email marketing, it doesn't remove invalid or spam emails. It states that it checks them but after testing this it doesn't. Personally wouldn't waste your time with this app.

Dynamic Clothing Box
United Kingdom
15 days using the app
Seguno replied August 6, 2019

Hi there! Thank you for trying Seguno. We do tag every customer in Shopify that gets cleaned so if you’d like to resubscribe them to use with a different app then you certainly can. We’re also happy to help do that for you if you contact our support team. Our Spam Protect feature is there to help remove invalid and spambot emails that will damage your deliverability. I understand it can be shocking if a large percentage gets cleaned, especially with a small list, but spambots are an unfortunate reality. I'm happy to discuss this further if you'd like to reach out.

Lastly, since we want to help you be successful regardless, we'd be happy to offer you a very long free trial of our other app, Mail Connect, to handle the integration between Shopify and Mailchimp. Just reach out to support and we'll hook you up. Thanks again for trying Seguno, we wish you all the best.

Edited June 18, 2019

Awful, rude support. Annoying "review" process. That's about it. But I guess I'll type some more stuff since I have to.

Konsoul
United States
14 days using the app
Seguno replied August 6, 2019

I am sorry you did not have a great experience with our account review process but we are strict when it comes to following permission marketing laws and best practices. And while our record of the conversation paints a different picture, we have no hard feelings and wish you all the best with your business. Take care.

Edited April 21, 2021

very late response from this team.. i am very disapointed!! very complicated email marketing i ever had.. for that reasson i will delete soon.

Ryusei
Indonesia
14 days using the app
Seguno replied April 16, 2021

Hi there! Thank you so much for the kind review :) We've been hoping to get in touch with you for onboarding assistance but it doesn't look like you're getting our emails. Please be on the lookout for an email from help@seguno.com! Hope to connect with you soon!

March 14, 2019

I really like how professional the newsletters look and how easy they are to customise as they are the same format as Shopify. The support is helpful and friendly. They even took the time to read my blog and give me feedback! I would like an automated newsletter to be sent out every time I wrote a blogpost rather than having to go into the app and send one myself.

CarolineHealeyArt
Australia
11 days using the app