Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

November 19, 2021

The app works well and we're on day one of using the paid version and so far so good. The only thing I wish was available was an option to remind people to reorder based on past orders (replenishment emails). I see a lapsed customer option, but I don't see an option to populate emails with the products from their previous orders. Is that in the works any time soon?

SupriyaMD Skincare
United States
About 6 hours using the app
Seguno replied November 19, 2021

Thank you so much for the review - we're glad to hear you're enjoying the app! We have a feature available for this automation need, and I just reached out directly and would love to connect and help! You should see an email in your inbox shortly :) Looking forward to connecting, and thanks again for the review! - Brian, Seguno

October 14, 2023

TOP FACILE A GERE

M-ATLAS-COM
France
10 minutes using the app
June 10, 2019

I have 42 people who have signed up on my mailing list but Seguno will only email 9, back to MailChimp I go

The Regal Phoenix
United States
About 2 hours using the app
Seguno replied June 18, 2019

Thank you for trying Seguno. Our Spam Protect feature is there to help remove invalid and spambot emails that will damage your deliverability. I understand it can be shocking if a large number gets cleaned but spambots are an unfortunate reality. I'm happy to discuss this further if you'd like to reach out.

We do tag every customer in Shopify that gets cleaned so if you’d like to resubscribe them to use with a different app then you certainly can. We’re also happy to help do that for you if you contact our support team.

Lastly, since we want to help you be successful regardless, we'd be happy to offer you a very long free trial of our other app, Mailchimp Connect, to handle the integration between Shopify and Mailchimp. Just reach out to support and we'll hook you up. Thanks again for trying Seguno, we wish you all the best.

Edited September 5, 2023

initially there was misunderstanding but I believe that they are doing their job well. Satisfied with customer support team. I recommend to use this app.

BorrowKar
Pakistan
4 minutes using the app
Seguno replied September 1, 2023

Hi there! We're sorry for the confusion the email caused, and we've reached out directly to clarify! Since you had just started your 10-day free trial, the email was to provide more details and let you know what the billing rate would be if you chose to pay for service after the trial. We never begin billing without your explicit approval through the app, and we've confirmed in our logs that there is no pending charge for your account. Please let us know if you'd like to continue with your free trial, and we'll be more than happy to help reset it for you :) Again, our apologies for the confusion!

November 29, 2019

Why am I being charged?? Immediately deleted after adding! !!
Why am I being charged?? Immediately deleted after adding! !!

com-com-on-dress
China
21 minutes using the app
Seguno replied November 29, 2019

Apologies for any confusion but you have not been charged. You uninstalled during the free trial period so there's nothing to worry about. Our records confirm this but I sent you an email requesting more information to better understand your concerns, please get back to us as soon as possible. Thank you.

Edited April 24, 2019

What a fantastic app for email marketing. I was able to learn the app functionality, create my first campaign and analyze the data easily within the Shopify Admin. I love that everything is in one place. Not to mention your team has excellent support as well. Can't wait to try out all the features, thank you for making a great app where I can keep my customers and use the app within the Shopify Admin. Seamless!

Rooted Love
Canada
May 9, 2019

Fantastic design! Seamless integration with Shopify and really is perfect if you've already taken the time to learn how to build your theme with the theme editor. Other options didn't have any sort of support at all and were tricky to learn so I'm thankful they have help plus an easy to use system.

Faith Based Shop
United States
April 5, 2019

This is one of the best apps I've ever used! Amazing interface - exactly like Shopify, so super easy to adapt to. I thought email marketing was going to be hard, but this makes it a breeze! Thanks for making such a quality app :).

Modular Wargaming
New Zealand
August 2, 2019

I love Seguno! It's keeping my email marketing inside of Shopify I don't have to login to another website. Also the email composer is similar to how you work with a theme. Their additional app for banners and email collectors is really a great addition.

Bulging Gift Baskets Vancouver
Canada
February 9, 2020

Seguno is working great! First campaign was an absolute treat. It does what it says and works well for our business.

HoodBrothers® Party Supplies
New Zealand
Seguno replied February 11, 2020

Hello, thanks so much for leaving us 5-stars, we really appreciate it! We're happy to hear Seguno is working well for your business, please reach out to support at any time if you ever need assistance :)