Seguno Email Marketing

Seguno Email Marketing

Reviews (1,218)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and traffic, noting its seamless Shopify integration and user-friendly features like a drag-and-drop editor and Canva integration. It supports targeted marketing with customer segmentation and automation, and provides detailed performance reports. The app is praised for its reliable performance and excellent customer support, which offers proactive marketing guidance and regular feature updates.

January 21, 2020

First time using an email delivery service and this was SO easy. Love how simple the interface is. Lots of personalization options. If you’re on the fence, leap!

Bad Dog Metalworks
United States
About 17 hours using the app
Seguno replied January 21, 2020

Thanks so much for your review, we really appreciate you taking the time to leave us feedback! Thanks for your recommendation as well, it really means a lot to us :)

April 13, 2019

I just installed this email marketing app but so far so good. Seems to be a really nice product Seguno has put together here. I really like it. Nice designs, nice features, really like it. 5 stars Seguno!

Yummylook.com
United States
About 16 hours using the app
December 3, 2019

Molto facile da utilizzare, la consiglio vivamente !
Da già anche delle email già fatte in modo da non stare a crearle da zero

Shoebuya
Italy
About 14 hours using the app
Seguno replied December 3, 2019

Ciao, grazie mille per il tuo feedback, lo apprezziamo davvero! Siamo così felici di sentirti come i nostri modelli e ottenere il massimo da Seguno. Se hai mai bisogno di ...

August 5, 2019

This app removes contacts that have signed up to email marketing, it doesn't remove invalid or spam emails. It states that it checks them but after testing this it doesn't. Personally wouldn't waste your time with this app.

Dynamic Clothing Box
United Kingdom
15 days using the app
Seguno replied August 6, 2019

Hi there! Thank you for trying Seguno. We do tag every customer in Shopify that gets cleaned so if you’d like to resubscribe them to use with a different app then you ...

Edited June 18, 2019

Awful, rude support. Annoying "review" process. That's about it. But I guess I'll type some more stuff since I have to.

Konsoul
United States
14 days using the app
Seguno replied August 6, 2019

I am sorry you did not have a great experience with our account review process but we are strict when it comes to following permission marketing laws and best practices. And ...

Edited April 21, 2021

very late response from this team.. i am very disapointed!! very complicated email marketing i ever had.. for that reasson i will delete soon.

Ryusei
Indonesia
14 days using the app
Seguno replied April 16, 2021

Hi there! Thank you so much for the kind review :) We've been hoping to get in touch with you for onboarding assistance but it doesn't look like you're getting our emails. ...

March 14, 2019

I really like how professional the newsletters look and how easy they are to customise as they are the same format as Shopify. The support is helpful and friendly. They even took the time to read my blog and give me feedback! I would like an automated newsletter to be sent out every time I wrote a blogpost rather than having to go into the app and send one myself.

CarolineHealeyArt
Australia
11 days using the app
October 30, 2020

Provides quite some features but really not intuitive, even for advanced users. Automations are difficult to set up. Templates are fair, but some essential things are not configurable. URLs for pages contain "seguno" and it doesn't seem there's a way to change it.

phonecases.green
Netherlands
13 days using the app
Seguno replied October 30, 2020

Hi there, thanks for leaving a review. We have some great resources to help you get up and running quickly. I'll follow up with you directly and I'm happy to hop on a call ...

August 31, 2023

I just installed this, so I haven't played with it that much, but I have to say, absolutely A+++ customer service! I'm not great at doing back end stuff, but from the email I sent in to the help desk at 7am, I have everything I need set up FOR ME by 3pm the same day. Cameron has been absolutely incredible, and I think this app is going to serve me super well!

String Theory Colorworks
United States
About 11 hours using the app
Seguno replied September 6, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team, and if you ever have more ...

March 28, 2020

Really easy to use. Been using alternatives in the past but I'm changing all my stores so Seguno now. Way easier to use and still powerful tools when needed.
It's easy to translate the templates to other language, i sell in another language and that was of great help.

Pusselboden.se
Sweden
About 10 hours using the app
Seguno replied March 30, 2020

Hello there, thanks so much for taking the time to leave us a sparkling review, we really appreciate it! Please don't hesitate to reach out to support if there's anything you ...