Seguno Email Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.
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Very easy to use.
connected to my existing customers
You can see how many sales come directly form your newsletters.
Hi there, thanks so much for leaving us 5-stars and congrats on those newsletter sales! If you ever need help with anything, please feel free to contact our support team at any time :)
I like the templates available in Seguno, and the automations. I would love if it could offer me more automation options, and make integrating smart text like customer names easier without having to use coding. MailChimp is much easier for these kinds of details, as is MailerLite. I have watched a few of the webinars provided by Seguno as well and have found these very helpful.
Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We sent you an email with a few comments and would love to hear your thoughts on some of our ideas for improvement :)
Switching from Mail Chimp and loving Seguno. So much easier to use. I would like to have more tutorials than what I have been able to find. Example, how do I add a sign up form for my blog. Seguno has great customers service. When I send an email question they do respond quickly. So glad I made this switch.
A great addition to our store. Simple to set up and use. Designs are nice and clean. Would definitely recommend it. - Dadrack.com
Seriously love this app! Brilliant at creating custom emails. Ideal for sending out regular newsletters and customer emails. Also super easy to use for those familiar with Shopify. Would definitely recommend if you're looking for a user friendly way to get more customer interaction!
Hi there, thanks so much for your kind words and feedback, we really appreciate it :) We love to hear that you're find the app user friendly, if you ever need assistance with anything our support team is here to help!
Seguno is a user friendly app that lets me create great looking newsletters in a snap. The automation features are also a big plus. But perhaps the best thing about seguno is their quick support help!
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno useful and that you're happy with your experience so far :)
Loving this app... Easy setup and great content management/automation built right into the app. We had our 1st conversion using the app and looking forward to growing with this in our toolbox.
Woo-hoo! That is great to hear. Thanks for the review.
Easy to use, and good, fast customer service & comms. My only complaint is not being to load in your own HTML designs.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We might offer some custom HTML options in the future, however, it's our top priority to ensure the emails you design look the same to your subscribers as they do when you design them in Seguno. We're happy to hear that you are enjoying the app so far, if you ever need assistance please reach out again at any time!
Seguno is sloppy and not user-friendly. I've been trying to switch from Mailchimp to Seguno for the past few hours, even got on the phone with Shopify and they can't even help me figure out the simplest of requests. One of the things I loved about Mailchimp and Shopify is how easy it is to use for us non-experts. Seguno has none of that. And Seguno has no live chat or phone support so the best I could do is send an email. Firstly, they have one long 15 min video with instructions as opposed to a few topic-related help videos so users can choose which one to watch to get the help they need. This means I had to try to skip through the video to get the info I needed and still didn't get it. Secondly, their backend is sloppy and not clear. I'm still trying to find the place to add an option for joining my newsletter to my home page. Hours later, I still can't find it. I found a newsletter page but no way to link it to my website. One of the things I love about Shopify is how quickly one can change and build things. No more with Seguno. I'm giving it a day for Seguno to help or I would need to try another provider.
Hi there. I had tried contacting you directly a handful of times immediately after this and the weeks following but never heard from you. I am very sorry you had a bad experience. Thanks for sticking with us though, it's great you're still using us for certain things and I hope your experience has turned around some. If you're interested in hands-on help to take advantage of more of what Seguno has to offer, I'm happy to schedule a call to walk through everything with you. Thanks again.
I’ve been using Seguno for over a year now and it works great. The templates and automations are abundant and intuitive. I just wish they would add SMS marketing as an add-on option because I would definitely sign up.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) SMS is a large undertaking but it is something we are considering exploring in the future. We have a lot of other exciting new features on the way, including a pop-up, so stay tuned!