Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

Edited July 16, 2021

I came for seamless integration with Shopify front to back. Stayed for the excellent customer service provided (quick support, continual app improvement and informative online marketing education)

Okun Africa Beachwear
United Kingdom
10 months using the app
Seguno replied July 16, 2021

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno to be helpful and that you're happy with it so far :)

October 5, 2020

The program is easy to use and in minutes you will be sending a message I will try all the features of the program and see which is the best

dreamsone2
United States
10 months using the app
Seguno replied October 6, 2020

Hello there, thanks for sharing your kind words about the app, we are grateful that you took the time to leave us 5-stars! Please let us know if there's anything we can help with :)

Edited July 16, 2020

I love this app.It makes my email marketing so much easier love it! Easy to use and share emails..,.

Rumière
United States
10 months using the app
Seguno replied July 21, 2020

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

October 4, 2023

I have used at least 4 different email apps and Seguno is the one I chose to subscribe. The features are great, of course, but the customer service WORKS!!! And that’s what you need. As someone who wears all the hats in my business, I need to know that I can rely on FAST and OUTSTANDING service anytime I need it. Today Cameron helped me installing my landing page and tripwire. It’s been a quest! 3 email providers, 1 Shopify expert… and with few clicks I was able to do it with Seguno and Cameron confirmed that it was working, as I couldn’t sign up from my computer anymore.
Now I can go back to do my job
Thank you!

Carolina’s Brownies
Canada
9 months using the app
Seguno replied October 10, 2023

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

April 5, 2021

so far so good, I've created my first automations and I'm satisfied I set up my first welcome automation very quickly and find it easy and intuitive to use. What I unfortunately didn't like was that I had to translate a lot for my German shop. Sure you only do it once, but I would have loved to put the time in another place. It would be a huge help if you let an expert do it and offer it as an option. Otherwise I can recommend the app

Reelaix
Germany
9 months using the app
Seguno replied April 5, 2021

Hello, thanks so much for your recommendation and feedback, we really appreciate it! We do hope to make changes to improve language support within the app in the future. If you ever need assistance with anything, please don't hesitate to reach out to our support team :)

March 24, 2022

Really easy to use and a 'popup' coming soon. Excellent customer service. Highly recommended. Thank you Cameron and the team

Nudiflora
Australia
9 months using the app
Seguno replied April 1, 2022

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

August 17, 2022

Found this app on tiktok and im glad I did. Easy to use and lots of customization! I also really like their pop up app. Adds to much to my website.

Moonlightrose Cosmetics
United States
9 months using the app
Seguno replied August 19, 2022

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

May 29, 2020

The service at Seguno is amazing. I have had exemplary service and real guidance on how to better engage with my email list. I had a zoom call, a webinar, and multiple online chats and emails. So important since my store has been mandated closed by COVID19, and I really need to connect with my existing customer base. Mailchimp took 2 days to write me back, and my open rates just kept getting worse and worse. The best thing is Seguno integrates beautifully with shopify so I don't need to learn a new platform and I can manage everything from the comfort of shopify. My open rates are higher than ever, they watch your list to make sure it maintains a good rating to achieve better deliverability, and provide tools on how to increased open rates with your customers. I'm super impressed so far. Now I need a CRM that integrates well with Seguno and Shopify! I also wish they had prettier templates, but I'm happy with what I've got right now!

Bhoomki
United States
9 months using the app
Seguno replied June 1, 2020

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

Edited June 25, 2021

UPDATE 6/2021: The best part about Seguno is their customer service. Everyone I have come into contact with is really friendly and knowledgeable. They respond to questions quickly, and there are no questions they consider "stupid questions." Thank you, Kestrel, Katherine, Cameron, and Brian for all your help! I just installed this app a week ago, and I have already managed to import my mailing list from MailChimp, set up automations, and import subscribers from a print magazine campaign I'm running, and all that with no knowledge of coding (none needed for this app). The app is easy to work with on the back end, with good options to personalize emails to match the brand style. Customer support is professional, easy to access, and the reps are very helpful. One of the best things for me is that the app is very light on how it impacts the website speed. I've had issues with speed in the past when using other apps to the point where I had to hire a professional developer to try and help my site perform better. After deleting those apps (2 of them) and installing Seguno Email Marketing in their place, my mobile store speed increased by 12 points. I'm looking forward to seeing what new features the guys from Seguno unveil in the future.

Buckaroo Bling
United States
9 months using the app
Seguno replied September 30, 2020

Hi there, thanks very much for taking the time to leave us 5-stars, it really means a lot. We truly appreciate your kind words, and although Seguno doesn't install anything on your storefront, we're happy to hear your site seems to be running faster! Thanks again and if you need anything else, you know where to find us :)

March 9, 2022

application works perfectly, we are using it for one week but everything looks pretty easy and ui is great.

florentinodelure
Moldova
9 months using the app
Seguno replied March 10, 2022

Thanks so much for leaving us 5-stars! Please don't hesitate to reach out to support if you have any questions at all :)